I can still recall the day I was told my three-year-old required extensive dental work. He had…read morefallen and developed an abscess on his front baby tooth that required an extraction. As a mother, and a woman, I immediately succumbed to an irrational set of beliefs: (a) this situation was completely my fault and (b) my child's social life was doomed. After consulting several pediatric dentists, Dr. Hanson was the obvious choice not only because of her impressive educational background but her constant professionalism. She is not only highly educated but extremely personable as well; a combination of traits that is not always present in this field of work. She sat down and actually explained to me the reasoning behind the need for the extraction and talked me through what the process would involve. Her confidence, knowledge, and compassion immediately won me over. Moreover, I particularly liked that she provided me with the option of bringing in an anastegologist to her office- essentially not only saving me hospital fees but, more importantly, providing a setting my son would be familiar with. Even more surprisingly, they even closed the office for the morning which made the experience far more personal. I had chosen to bring in an anastegologist due to my son's age and the work he had to have done. This was not an easy decision, but my husband and I could not have asked for a better group of people to perform all of this on our son. Everyone on the staff, right down to the receptionists that greeted us at the door, did everything to make us feel comfortable and welcome. When you walk into the office there are childhood pictures of Dr. Hanson and her entire staff in frames on the wall: a reminder that we were all children once and that going to the dentist can sometimes be a little scary. I was able to show my son her picture and explain that like him, Dr. Hanson was little once too. Four hours post op, I couldn't believe how rapid his recovery was. One would never believe that just hours before he was completely sedated. He did not complain of any pain whatsoever. He even was able to walk out of the office on his own. Dr. Hanson and the staff at Dayspring greatly exceeded my expectations. They made the entire experience significantly easier. My son experienced minimal, if any, pain at all. Dr. Hanson followed up with us later that day and was readily available if we had any problems or concerns- which we didn't. At our follow up appointment, my son was not afraid to go back and seemed to have no recollection of the actual procedure. I credit Dr. Hanson's professionalism and skill but, I would be lying if I didn't mention the fun toy that he got to pick out at the end of his visit. Dr. Hanson also gave me tips and tricks on how to be most effective when it comes to brushing teeth. She showed me different positions I could place my son in to make sure that I could reach every spot. She even provided me with a special fluoride toothpaste to help given the tiny size of my son's mouth. Needless to stay, although the drive is over forty minutes from our house, we definitely have made Dayspring Pediatrics our first choice when it comes to our children's dental health. I realize this review is on the longer side, and I apologize for that. However, for parents, especially ones that are looking for a dentist that can perform exceptional work beyond the routine teeth cleaning, I hope this helps. Picking a dentist for your child is not an easy decision. I never write reviews but I genuinely felt that I would be doing a major injustice to this office and everyone that works there if I didn't take the time to thank and acknowledge them for helping us through a difficult time. If you are looking for a pediatric dentist that encompasses professionalism, extensive experience and knowledge, but most importantly- genuine family values, look no further. I assure you that after the visit you will want to post a review as well. It's refreshing to see that there are practices still out there that care more about the child than the money. Thank you Day Spring. It's nice to see my son have his smile back.

Awesome friendly staff. I have referred so many friends and clients and everyone is always so…read morepleased and happy. They treat you like family here.

This team is amazing! I've been coming here for a couple years now and always feel right at home…read more Everything from the moment you walk in to when you leave, the entire staff is very friendly. I have had nothing but pleasant and easy cleanings. When I have needed to get cavities filled the team has ensured I am comfortable and not in pain. They even provide dental cleanings for young kids. I have 2 kids (5 and almost 3) who have gone and the team does really well with them to try and keep them entertained (put on a show while they are cleaning) as well as incentivize them with prizes afterwards.

Dont' go. Had 3 different dentists work on my teeth…read more Fillings felt rough after they finished....they never polished the teeth after fillings. Find a different dentist or dentists. You'll thank me later.

We have only been twice. They were very good with my very anxious son on both occassions, a tooth…read moreextraction and then putting in a spacer. They were kind, explained everything, gentle with my son, explained everything they were going to do, very patient and even brought in therapy dogs for his second appointment. We are very grateful for such kind, gentle and thorough care.

We have been going here for years and had no issues until the past couple of years. We have not…read moreexperienced any problem with the care but the billing has become a nightmare and customer service has completely collapsed. They often do not ask for payment at the time of care nor do they bill in a timely manner and yet they add service charges for bills not paid within 30 days. They have also sent charges to our insurance and Flex account that have caused numerous headaches for us. We like the dentists and hygienists but we cannot stay with them due to the billing issues and lack of assistance in clearing them up.

I am sharing my experience so other parents are fully aware before bringing their children here…read more I brought my child to Smyles and Company Family Dentistry for a scheduled procedure and followed every instruction given by the office including administering prescribed medication before the appointment. Once we arrived I was informed for the first time that my childs front and lower teeth might be extracted. This possibility had not been clearly communicated to me beforehand. As a parent I immediately had questions because I wanted to fully understand why these extractions were suddenly being recommended before consenting to additional procedures on my child. Instead of receiving patience compassion or clear explanations I was met with rude dismissive and disrespectful behavior from a staff member named Brittany. Brittany spoke to me in a condescending manner and told me that because paperwork had been signed treatment plans could change and that I needed to proceed or the appointment would be canceled. When I continued asking questions and expressed discomfort moving forward without more explanation Brittany canceled the appointment and instructed staff to remove me from the office. I remained calm respectful and simply tried to advocate for my child and make an informed decision. The situation escalated unnecessarily and caused significant emotional distress especially while being pregnant. What concerns me most is that parents should never feel pressured rushed or dismissed when asking questions about their childs treatment. Informed consent matters and parents deserve the opportunity to fully understand proposed procedures before being expected to move forward. No treatment was performed and I still have not received my 150 dollar deposit back despite my child already being medicated and present for the appointment. I attempted to resolve the issue directly with the office but communication eventually stopped. I strongly encourage parents to ask detailed questions in advance and make sure they fully understand all possible treatment recommendations before arriving for their appointment.

My appointment was scheduled for 5:30 PM, yet I was not addressed until after 7:00 PM. During this…read moretime, no one acknowledged the delay or offered an apology. When I finally inquired about the situation, I was informed that the office was short-staffed. Had this been known in advance, I believe I should have been contacted to reschedule rather than being left waiting for an extended period. When I was eventually seen, I was asked to sign a document stating that I would not be permitted to accompany my three-year-old daughter into the treatment room for her visits, including routine cleanings. I was told this was due to liability concerns. This was extremely concerning, as my daughter is only three years old, and I have NEVER encountered such a policy elsewhere. She's literally three. They knew how old she was before we came. That's something you should probably let people know before they drive all the way to your place and wait almost 2 hours. Overall, the experience was highly unprofessional and disappointing.

I want to share how Wonderful Ellen (Dental Hygienist) is; so thorough, kind, gentle, detailed, and…read moreyou leave feeling like your teeth are celebrities! She is very professional and always upbeat, I love her smile. Thank you Ellen for always doing such a Fabulous job!!

This dentist is over priced. Please avoid it. I am paying out my behind to fix my teeth.read more

I have been going to Doctor Z since I was a little girl. He cares about your health and you as a…read moreperson. He has gone out of his way for me and my well-being ever since I found him. I have never been better attended or taken care of by a doctor before. I recommend this place to everyone. He is phenomenal and so is his team. I feel like my Health is a priority and taken seriously and with integrity.

You cannot find a better doctor. It's hard to find a great doctor that takes the time and gives you…read morethe best medical advice for your needs. Once you meet him you will never need to look for another doctor.

I had a great experience with Geneva Smiles Dental on my trip to Chicago. Dr. Park and his…read morehygienist did a great job cleaning my teeth and was the only dentist able to get me in on such a short notice. They told me that I also have some cavities that needed to be taking care of. Luckily, Dr. Park managed to set another appointment for me even though his office was busy during the holiday. He was very detailed and gentle during the whole process. He also gave me some advice on how to brush my teeth and floss. I can honestly say this has been the best dental experience I have ever had. I was nervous at first but really glad I chose Geneva Smiles. I'm really happy with my teeth and service. Now I can enjoy the rest of my vacation.

If I could do zero stars I would. I came here about 6 years ago for a cavity. For months after I…read morewas in so much pain and would have to go back to them every couple of weeks to "adjustments?" About 6 months later the doctor called and very apologetically stated after many other complaints they realized their blue light wasn't working properly, which meant my filling never set. Fast forward to last night at Second Street Dental, who are wonderful by the way, and $900 worth of work taking out those fillings, fixing the decay that happened because of those bad fillings and fitting me for a crown. Talk about why people are scared to go to the dentist... Geneva Smiles is my reason!!!!

I switched to Align Dentistry last year. Easy to get an appointment, excellent service and the…read morestaff are amazing.

Was unaware my daughter had problem areas in her teeth that they were "watching" therefore she…read moredeveloped 3 cavities. And now needs to see a pediatric dentist.... Other child receive teeth very early and developed some gray areas on her teeth I had the dentist just take a look visually without touching her at all and they proceeded to charge us so much money for that. I asked to waive the charge out of a courtesy and they refused.

I've been a patient for several years and had no issues until recently. While I have insurance, I…read morewas not informed that Elliff changed what they accept, even after I called to inquire. During that call I was told an estimate I received was correct and that nothing changed because of the premiere level of my insurance. However, while I was sitting in the chair, waiting for the work to be done, I was told the cost more than doubled. No explanation, no apology just the doctor telling me insurance is confusing. What he did not explain was with the change in insurance he's able to bill a much greater amount and that cost was passed along to the patient, me, even though i was told, at my inquiry, that nothing had changed, for me, given the level of insurance I had. While the office could not reach out with this info prior to my appointment or during the call I made, they were able to call several times to make sure I paid my bill and asking me to do so before I'd seen what insurance actually paid. That's what they cared about, not that their office, including the dentist, gave misinformation. In fact, I was told by office staff that they'd had many complaints and many patients going elsewhere. Although I've not been disappointed with the care I received, I'm saying to beware of the misinformation and deceitfulness about costs. I wish they would've been upfront and honest.