They took incredible care of me. Great service. Great Deal. Walker and William were amazing. Will…read moredefinitely go back for my next machine.

This company has the worst customer service. They kept our equipment for almost 4 months for one…read morehour of repairs. They promised a call back at least a dozen times but lied each time.

A trustworthy partner. We have worked together on many projects and I have always found Millwright…read moreAutomation to be an excellent partner. End customers love them and they come in on-time and under budget. You won't go wrong with the Millwright Team.

From the owner: Millwright Automation LLC provides overhead cranes and hoists, on-site maintenance, electrical…read moreservices, industrial machine repair, mechanical troubleshooting, mechanical refurbishment, electrical troubleshooting, and hydraulic troubleshooting to the Adairsville, GA area.

Unnecessary Parts Replaced - Problem Not Fixed…read more While traveling through Georgia, I brought my 2000 Freightliner Century to Deaton Truck & Tire Service in Adairsville because of intermittent power steering failure. Over the phone, Joey diagnosed it as a failing power steering pump and gearbox. Both expensive parts were replaced -- but the original problem remained. After leaving the shop, a trusted mechanic in Dothan, Alabama, discovered the real issue: a seized telescoping steering column, a common Freightliner problem that was easily fixed with cleaning and lubrication. Had proper diagnostic steps been taken (such as pressure-testing the pump or inspecting the column), the costly and unnecessary replacement of the pump and gearbox could have been avoided. The oversight left me with a large repair bill and no resolution. I respect hardworking truck technicians, but this experience revealed a serious lack of diagnostic accuracy and attention to detail. Independent operators like me depend on fair and competent service -- and this visit was both disappointing and expensive. -- Dave "Letterfly" Knoderer, Plant City, FL

Lost air in our 2014 FL Cascadia around Rome GA. at 5:00 pm on Christmas day. Called Loves Truck…read morestop ,sent man out to fix, didn't work, $515 +-, Hardworking great guy ,but his solution didn't work. Had to sleep in RV that night. Called Deaton"s next morning, sent a road service guy, sprayed all fittings ,no leak. Called Loyd's Towing , sent a good guy ,Tony, who got us temporarly on the road to Deatons Rome Ga.(3:00 PM ) and he said (Barry) the service mgr ,that he would find the Problem and fix it that evening. And they did , great job!!! Thanks again ,Keith and Nancy Williams , Tenn.

It really is a shame, the tractors themselves arent that bad, I actually own 2 Bransons and they…read moreare 2004 and 2007 and I have almost 2000 hours and really the break downs have been very basic and low cost. Everything and anything you buy will have its problem and that's to be expected. However the mark of a good business is how they respond to those problems, and this is where Branson and its dealers really drop the ball... No responses from Branson for anything ever....ever. On top of that the local dealer knows he is the only one for miles, so you end up getting screwed for parts and service. For those reasons I will never ever get another Branson based on the parts and the service, it doesn't help that the manuals are not in English and are so badly written... Sigh.. what a shame they actually aren't bad machines. You can have a beautiful machine rendered useless because you cant get a simple part... I rate the tractors a 4/5 And the service a 0/5

Company does not honnor waranties and the tractors fall apart very fast…read more Make sure you do your homework and see how others report how manufacturer does not honor waranty, tractors have loader, engine, electrical and cooling issues. Use dealer locator to see if a dealer even exists near you or WHEN (not if) you have problems you will be required on your own dime to get your equipment to them for repair. If the dealer is not in your area or even state it will cost you a pretty penny getting it back and forth to the dealer, ours had to travel over 5 hours each way. Interest on these tractors is very high, Kubota and Deere offer much better finance options. Resale value is very low on these tractors due to there bad reputation and low quality. If you combine these FACTS you will see these tractors are of vertually no value and certainly not a choice over low finance costs, better resale value, more reliable and closer dealer support of the more well known equipment. Avoid Branson they make a bad product.

If I could give zero stars I would. They will lie at the…read moredrop of a hat. Manager is very defensive when it comes to issues. Even the area VP won't return calls. They got the last dollar from me. They refuse to accept warranty claims and then. Tried to change me for diagnostic. When they don't really know what the issue is. Because they didn't fix anything.

Has had my mower for a month for something I was told would take 2 to 3 days. Very poor…read morecommunication and customer service so far. Every time I call I am told it will be ready that afternoon and when I call back, told it will be the next morning and they will give me a call, which they never do. So far not a fan of this place. Hopefully when I finally get my mower back I will have no issues with it. Was supposed to be ready Friday, when I called they told me they had everything back together on it, but that now they couldn't get it to crank. Which now really pisses me off cause there was nothing wrong with the mower cranking and running when it was taken to them. So now I have no idea what is wrong with my mower and how long it will take now or how much it will cost now.