We had an amazing tour with Maria Claudia through the Vatican City in July! She was so…read moreinformative, pleasant, and a real trooper guiding us in 100 degree weather! She was also very thorough and accommodating. We even watched her swoop up an injured bird in her hands to rescue it from getting trampled by tourists. Overall, an unforgettable day! Later the same day we did a Coliseum and Ancient City tour with Gabriella, who gave the same awesome informative type tour, and did it with a fab attitude in the humid heat. Overall, I would say this is a great company!

I booked a Colosseum guided tour through LivTours for my family during a long planned trip to Rome,…read moremeant to celebrate my son's graduation from Lehigh University and my daughter's high school graduation. Instead of a memory to celebrate, we left with one none of us will forget for the wrong reasons. LivTours guides do not give guests individual paper tickets. The guide holds all admission on an electronic ticket and hands each guest a small sticker as the only proof of entry. On an extremely hot day, my sticker came loose. Our guide walked ahead with two other guests to the bookshop and, by her own account, only glanced back and saw our group heading toward the exit. She never confirmed we actually made it out and never checked that each of us still had proof of admission. When I reached the exit checkpoint, staff asked for my ticket. I had none, because LivTours never gave me one. I was told it was illegal to be in that area without a valid ticket, pulled aside, and questioned. The police were called. I stood there while my wife and children watched and had to step in to try to help me. My wife eventually pulled up our purchase receipt on her phone, and that is the only reason I was allowed to leave. LivTours admitted in writing that the guide saw our group heading toward the exit and left without confirming we made it out. She did not secure our exit. She did not check that everyone in the group actually cleared the checkpoint before she walked off with two other guests to the bookshop. Making sure a group actually exits a controlled site, not just watching them walk in that general direction, is a basic responsibility of a tour guide, especially one holding the only ticket that gives that group the right to be there in the first place. As an African American man in a foreign country, being publicly stopped, questioned, and detained by police in front of my family was humiliating in a way that is hard to put into words. This was supposed to be a trip celebrating my children's accomplishments. Instead they watched their father get pulled aside like a criminal because a tour guide walked away without making sure we had what we needed to leave. A LivTours representative called me shortly after and told me directly that a refund would be issued. Weeks later, after I put the complaint in writing, LivTours reversed course completely. They now claim the tour was "completed as planned" and that the incident was outside their control. Their own emails contradict that. They admit their guide saw us walking toward the exit and left without confirming we got out safely. They admit they do not provide physical tickets to guests. Those two facts together are exactly why this happened, and it happened because of how LivTours operates, not because of anything my family did. I would not recommend LivTours for any tour requiring facility exit past a checkpoint. Ask directly whether you will receive an individual physical ticket before you book, and get it in writing. Reggie

How can I even begin to thank ITER tours!? Our trip to Ponza and Palmerola was nothing short of…read moreincredible! Initially we had been cancelled on by a different company on Viator and ITER tours saved The day and the trip! They made this once in a life time adventure so easy and accommodating. The trip to Ponza was very fun and comfortable on the fast ferry over from port de Anzio and the excursion boat was such a blast! Our guide was incredibly knowledgable about Rome and the islands and was super fun and interesting. We had spent so much time in the city during our ten day trip and I can honestly say that ITER tours tour to Ponza and Palmerola was one of my most treasured memories from the whole trip. Take this trip and use this company you will not be disappointed!

If you like learning about the 'darker' side of the history of a city, then you will enjoy the…read morecriminal history tour in Rome. Michele was my tour guide and he was very knowledgeable and I learned quite a bit. Not to mention, this is a walking tour so you get to see some of the major sites of Rome.

Years ago I used Once in Rome to get a tour guide for Vatican City. It was early December so we…read morewere fortunate that it was not too busy, but pretty chilly out. Our tour guide was very knowledgeable, but much of our time was wasted (45+ minutes) outdoors, standing in one spot, looking at a book at what's to come. It was brutal and when we actually walked through, it went quickly and before we knew it, we were done. I would have preferred the traditional method where the tour guide shows as well as teaches, instead of teaching you up front about what's to come and then you having to remember as you walk around.

The tour guide was on time, friendly, thorough and knowledgeable. He made sure we had breaks for…read morewater and shade and kept track of us. I took a misturn and he quickly found me and brought me back to the group.

Excellent tours of both the Colosseum and the Vatican. Both tour guides were very friendly,…read moreknowledgeable and responsive to questions. We learned a great deal during a relatively short period of time. Looking forward to going to back to Rome!

Our guide Attilia was fantastic!! The knowledge she presented about the architecture and art…read morewithin the Vatican was top notch. It was a wonderful tour. I highly, highly recommend it!!

Nico crushed it for us on our custom private tour! My teens first time in Rome with a 9:30 am…read moredeparture and he made it lively and interesting for all. 10/10!

We booked our 1/2 day golf cart private tour a few weeks before our arrival in Rome…read more It far exceeded our expectations. It made touring SO fun for our kids and allowed us to skip over the things we'd already done and focus on new and different sites. Giorgia was our guide, and we immediately fell in love with her. She was on time and at our hotel for pickup, she asked what we wanted to see and if there was anything we'd already done. She gave great suggestions and off we went! We were able to see so much so quickly and Georgia shared stories and history along the way. When the tour was done, we asked to be dropped off not at our hotel, but someplace further away. Giorgia shared with us her absolute favorite place for lunch and dropped us there at our request - it was perfect and such a good use of our time in Rome. It was my third visit to the city and I still found so many. new and interesting areas thanks to Giorgia and Rolling Rome.

Management suggested we take photos of the scooters before we left on our tour so we wouldn't have…read morethe problem being charged for damage that was not our doing. We did that and so far, everything is fine. Our tour guide was fantastic. He was very knowledgeable and took us to see many vistas around Rome. We had lunch at Trapizzino and Gelato at the end of our tour. It was a great way to start our time in Rome. Management was also very friendly and spoke clear English.

Susan was extremely friendly and helpful for our scooter rental. We got a new and clean bike and…read moreshe was very friendly even when we returned it a little late. Also, Susan was always available by phone or WhatsApp to help with questions (like using Roman gas stations) and coordination. Highly recommend!

"My 4 siblings and I just returned from taking our 83 year old mother on her dream trip to Italy…read more She wanted to experience Rome, Venice, Sorrento, and Capri in just a short 12 day vacation window. One would think this would be quite a challenge with these destinations being far apart, especially with the needs of an aging parent. Casa Mia Tours took this challenge head on. Gina, Eleanora and Carolyn gave so much of their time to consult with us about every detail: must see's, train itineraries and tickets, personal van transfer services, restaurants recommendations and reservations, personal tour guides, wine and food tours/tastings, ferry schedules, best spots for desserts and espresso, best walking and shopping neighborhoods, and so much more. Casa Mia Tours created a detailed itinerary for each day of our trip- from where we might want to eat to the schedule of our trains rides and van pick up to our tours for the day. Once we got to Italy, Casa Mia was available to lend a hand in any way to help make our experience as enjoyable as possible. They even helped with an unexpected trip to the ER with our mom! The personalized service from Casa Mia Tours is top notch, 5 stars, the best! Our family memories of this once-in-a-lifetime trip will be with us all forever. Thank you, Casa Mia Tours (Carolyn, Eleanora and Gina) for making this dream trip a reality for all of us, especially our mom. "

If you are planning a trip to Italy, you must consult with Casa Mia and arrange as many activities…read morewith them as possible. They are a one stop shop for everything including food itineraries, cooking classes, food tours and experiences. The thing I love most about this company is that they take time to listen to what you're looking for and cater to exactly what you want. I have taken 2 food tours with Gina and she is extremely knowledgeable and was able to take us to some of the best places for coffee, sweets, cheese, wine, snacks and pizza in Rome. She also booked us dinner reservations at places that are authentic and difficult to reserve. You will never find yourself at a tourist trap as long as you consult with Casa Mia. We also booked a private transfer from the Naples train station to our hotel in Sorrento with them and their driver was on time, easy to locate and extremely friendly. I took a private cooking class in Sorrento with Marcella in her home and it was the best lesson I have ever taken. I learned how to make delicious food and after the lesson, my family joined us to eat the meal we prepared in one of the most beautiful homes I've ever seen in my life. We took a private tour of the Amalfi coast and our driver took us to so many beautiful cities. He made us lunch reservations at a restaurant with the most stunning views of Amalfi that served food created with ingredients grown in their private organic garden located below the restaurant. At each stop, he provided us with recommendations of where to visit in each town. Casa Mia also provided us with recommendations of places to buy food souvenirs, find artisanal gelato, tasty street food and pizzerias in each city we have visited. Do not plan a trip to Italy without consulting with these experts. They will help make sure you have the best time in the most beautiful country in the world. If you are not planning a trip to Italy in the near future, I also highly recommend their online cooking classes. I took many of them during the lockdown in 2020 and learned how to make delicious meals for my family.

A visit here was scheduled for our 25-person study abroad class and it couldn't have a more perfect…read moreexperience for the entire group. Chef Andrea and his wife, Erica, were delightful hosts. The students split up with some making pasta and the others preparing the ingredients for the fried pizza dough with fresh tomatoes, the meat sauce for the pasta and the tiramisu. The quality was first rate. The small restaurant was maxed out with our 25, but we never felt crowded. If you need an evening event with your group you should definitely have it here. The walls were filled with artwork provided by all the different collegiate groups that come here. Our students loved it!

Such a fun experience. This was my first cooking class ever. Chef Andrea made the class…read moreunforgettable. We went with friends and had a blast cooking. After cooking we had a dinner with what we cooked. Awesome wine served at dinner too. I've already told my wife that we are getting a class every time we go to Rome. But only with Chef Andrea!!

Absolutely reliable friendly pick up service , Domenico speaks fluent English too , coming from a…read morelong international flight ghis was the best greeting , highly recommend

Great communication and on time pickup for airport! I organized all logistics on Whatsapp and it…read morewas easy and smoothe!

We had a wonderful day in Rome with Rolando as our driver and guide. He took us to popular spots as…read morewell as some less visited. He knew how to get timed tickets for the Colosseum with out waiting in a long line. He also helped us find a restaurant that could accommodate gluten free for a member of our party. He picked us up at the port at the agreed upon time and got us back to the ship with plenty of time to spare before the all aboard. His van was very clean and comfortable. Nice way to relax and see a big city such as Rome.

We used Rolando for three separate days in our stay in Rome. On day one he unfortunately had to…read morestay home with a sick daughter but he sent us a very professional driver by the name of Domenico. We used Domenico for a day trip to Florence. We were picked up in a clean huge Mercedes passenger van. Domenico was pleasant to talk to but I had a sense he was more of a reserved person. He did answer questions and make suggestions though when asked. This was charged at a flat rate. Our second scheduled day Rolando was able to make it. This was a day in Rome where we wanted him to essentially chauffeur us through various religious sites. We gave him a list and depending on time he figured out the best way to see what we could. He would literally drop us off in front of any site and wait for us. This was pretty helpful as some of the churches were a bit far from where we were staying in Rome and we would have been zigzagging on public transportation in sweltering June heat. The comfortable air conditioned MBZ minivan was so much easier. Rolando suggested an awesome lunch at La Carbonara (see review). This day was charged at an hourly rate. Our third day was a last minute addition. He had a cancellation so we decided to have Rolando bring us to the Umbria region where there were medieval towns. This included stopping at Assisi, Civita, and Orvieto. These were magnificent to visit. Again Rolando suggested an awesome place to eat in Assisi. This was charged at a flat rate. Rolando takes pride in his vehicles keeping them clean. He stocks them with water for you and the vehicle is WIFI equipped. Rolando is very personable. He gave unsolicited information about places we were passing by so we had not just a driver but a tour guide. I totally recommend him!