Very helpful staff, extraordinary, exotic needs met with professionalism. No kink beyond reproach…read more Very helpful and great selection

Went in for a simple purchase. Was greeted when I walked in, went to counter and asked for a…read moreproduct behind the glass. Asked for price and then made purchase. Was thanked and I left. Store is huge inside but I didn't walk but 15 feet inside so can't comment on other prices like previous reviews.

HOLY WOW! What a change. This place used to be Connecticut News & Book and a dump…read more New owners have transformed this place into a beautiful, fully stocked adult store with everything you could ever want! The new booths are AWESOME. So clean and the staff is really nice & helpful.. A must visit for the Haven area adults. They have a REAL DOLL too!

Josie is simply lovely. The shop is cute and warm and welcoming. Josie is knowledgeable and…read moreprofessional. She makes you feel like you're family. This place is wonderful and welcoming to everyone.

Josie is absolutely wonderful at Beneath the Gown! So kind and gracious and helpful! Can't…read morerecommend enough!

I recently was fitted for a comfortable bra (is there such a thing?) by Mattea, who did a fabulous…read morejob of ensuring I was completely satisfied with my purchase. This store is a gem!

Excellent customer service, wide selection, a bit pricey but you get what you oat for hopefully 4…read morebras for my daughter $270, not unreasonable, the lady fitting my daughter was very professional and found some pieces for her that were comfortable and fit correctly. They take down your name and keep inventory of your purchases should you want to order again the sand bras & styles. There is also boutique clothing in the store.

Nice little shop on the historic town green. Was open Christmas Eve, thank goodness. I was looking…read morefor comfortable pajamas, owner was friendly and helpful, showed me several styles and shared care tips (one item was marked dry clean only and she shared that she owns it and just hand-washes it). A nice place for a gift or splurge.

This store has wonderful merchandise but the RUDEST employees. I have been going in to this store…read morefor over 3 years now and never once have I been greeted by an employee. It is as if you are invisible until you are ready to check out and even then they are not too friendly. Today while I was in the store the employees were more engaged in conversation between each other and it was as if the customers were interrupting them when asking for help.

As they say: Buyer Beware. And after seeing ALL 1 Star, negative reviews it is safe to say this…read morebusiness is NOT good. No need to attempt to "help" a "small business owner". The true owner (who you never see in the store) is a young lady who has and had HUGE financial backing from a family "Elder". In the words, the business is a farce. The owner does NOT CARE if you go there or if you do not. This is a fact, do your research. Open public records show a 47 year old purchased FOUR (4) Multi family homes on Whitney Ave/ Mount Carmel section 20+ YEARS AGO. I say, you go ahead and try doing that at 27. All while you purchase your 5th (FIFTH) home that you live in. It will not happen- not with THIS TYPE of business OR this type of unprofessionalism. Knowledge is Power. And I just provided you with the tip of the iceberg as far as knowledge of this business is concerned. I lead you to water, you can decide to drink or not.

This is my first Yelp review ever - and I just had to express how unhappy I was with Bustles &…read moreBeaus. Prior to selecting this shop, I looked at another review and saw that others weren't happy. Also, through word of mouth, I heard that they were expensive & not very good. But the shop is very close to my home & others in the bridal party were using them. I took one adult dress and two flower girl dresses in. The adult dress just needed adjustment in the straps, and the girls' dresses needed to be taken in and one needed a hem. I also asked them to make a sash a permanent part of the dress by tacking the sashes in and making a bow that snapped on. As is their policy, I paid $130 in full for the services that I asked for at the time of the fitting. When I picked up the dresses the sashes were still unattached. When I called and asked why, they said that they decided not to. They never called me to discuss. I mentioned that I paid in full, and they said that I hadn't paid for that service. If it's their policy to have customers pay in full, then why didn't they charge for all the services??? Basically, I feel as thought they charged for a service, didn't perform the service, and are not issuing a refund for the service. Had they just called me, I would have picked up the dresses and brought them elsewhere. Do yourself a favor - do not use Bustles and Beaus. As an aside - they are also altering the bride's dress for this same wedding. The wedding is 48 hours away and her dress does not fit yet. Save yourself the stress and find a better seamstress.

Ordered a dress online and provided all of my credit card information and personal information…read more Was provided a confirmation number and told I would be emailed but received no email confirmation so called numerous times and sent two emails indicating how unsafe it feels that I have not received a response (it's been over a week now). Phone number listed on site just rings. I cancelled my order and still have not heard back. Will report to BBB or Attorney General if my credit card is used by them. Will never trust this place again.

From the owner: We specialize in unique, feminine and easy care clothing. We also carry shoes, handbags, lingerie…read moreand accessories.

Please don't EVER order a dress for a wedding from here!!! It took almost three months to get the…read moreordered bridesmaid dress and it was completely the wrong color--not what Cynthia showed us at all. It was awful. The dress was returned unworn (registered receipt) and Cynthia refused acknowledge the return, apologize, to return any of our emails or calls. There was no offer to get the correct dress and no refund. Beware of this place. We are filing a claim against them. We are out almost $280 and had to get a new dress at the last minute somewhere else. If you don't believe this, we have pics Cynthia texted of the color the dress was going to be and of the color of the dress that arrived.

My husband ordered a dress awhile ago, June 8th. We were away and did not receive any…read morecorrespondence. I sent an email a few minutes ago; surprisingly, the dress was sent the same time I sent the email, June 30th! We will see if the dress comes...do not mail order from this store!