So, I used the web to set up an appointment using GoToMeeting, I selected 11 am this morning to…read morehave my appointment. I got a confirmation, and then two emails from the calendar confirming the appt, and an email from Lyle saying he could meet with me for 15 minutes. I didn't notice that the calendar appointments were set for 3pm, instead of my requested time. I sent 2 emails, with no reply, and decided to wait until 3 pm. As of this posting, (3:30pm) I still have not heard from Lyle, nor anyone else at Prepared Accounting about my appointment. No invitation to go to meeting, nor any word as to why my appointment time changed inexplicably. I guess I will keep looking for a good CPA.

Lyle met with us to discuss opening up a new business last summer. His introduction was clear, easy…read moreto understand, and super helpful. We ran into some complications and put the project on a shelf for several months. I came back to Lyle and Prepared Accounting as we began renovations on our commercial space and just in time for tax season. Despite being in full tilt for the April tax deadlines, Lyle took on our tax return and books management without hesitation and without judgement for being underprepared (my label, not his). He turned it around in record time, being sensitive to some of our other financial applications that needed our returns early, and stayed late with me one night to get me and the books up to speed. In short, I came to him with a late request, with weak documentation and preparation on my end, and he turned it around and delivered excellent service. I also found him to be extremely considerate, kind, and sensitive to the stresses small business owners feel in their early years. I will be recommending him widely in the area and returning for his services regularly. Prepared Accounting far exceeded even my most ambitious expectations for great tax and accounting services.

My husband and I have been with Dan Polachek Jr. for 2 years doing our taxes and we could not be…read morehappier. In fact our daughter suggested to our entire family to go to them and we all took her advise. They are so knowledgeable, friendly and have many suggestions and tips for us to follow. We could not ask for a better group of people to work with.

From the owner: Daniel W. Polachek, P.C. is an accounting and business advisory firm serving the New England area…read moresince July 1981. We are a small company that gives undivided attention to your business. Contact us today for more information.

After 25 years of being a client, I will never again recommend or use her services. Dropped my tax…read moreinformation off 2.5 months before due date. April 1st started to call to see when I could pick up my easy filings. No call back, left numerous messages/emails nothing. Then I get a message an extension needs to be filed. No direction just that she's filing an extension. I just received a $240 invoice from the IRS due to the extension on top of what I owe. Oh did I mention Bernice charge of $250. Awful customer relations, no follow up or communication with clients. Doesn't matter you've been a loyal customer for 25 years. She needs to retire if she can't handle tax season. STAY AWAY!!

I'm an accountant, but I'm not a tax accountant. For years I prepared my own taxes, thinking I was…read moredoing the best job possible. For the last five years Bernice has been preparing our taxes and she has consistently surprised me. I have a refund on the way this year instead of the federal bloodletting I was expecting, and I have complete confidence in her ethics and expertise. I found her office professional, friendly, and easy to deal with as well. I dropped off my documents and my questionnaire in early February and she had them done within a week or ten days. I would pay a good deal more than the fee she charges for the quality of service her office provides. I try not to dwell on how much I overpaid in the years before I started going to Bernice's office, but I know where I'll be bringing my taxes next year!

I can't say enough good things about Ostberg and associates. Rob Ostberg is a very knowledgeable,…read morehonest individual that has not only managed my retirement funds but also my mother and father's. He wants to know what your goals are first before planning a successful road for your investments. Want little or no risk? Done! Willing to take a little risk? No problem. I have always had a fantastic response time from this company. Have a question or need a meeting? Not a problem. The people who work here remember names and faces making you feel like you're working with friends. I can't say enough positive things about each and every person I've encountered in this company.

My 401k is handled through this company. They're extremely difficult to get ahold of, often…read moreunresponsive, and you'll find yourself waiting forever for a response that never comes. Today was my last straw: I waited three hours for a promised callback, eventually called them again only to be left on hold until the line went dead, and then had to call a third time only to deal with a rude receptionist. I ended up having to leave my work and go into their office in person, just for some simple information! I really discourage anyone from doing business here. It's not worth the stress they will cause you with their awful service.

H&R Block just recently did my taxes, friendly service and a clean office. I was done in about 40…read moreminutes and was able to use a coupon and received more coupons to give to my friends. Each time a friend uses their coupon I get $20.

They have not kept up to date with recent tax code changes. Maximum retirement contributions have…read moregone up to $6000 this year ($7000 if over 65) and my tax professional did not know this. Knowing the max contribution amount would have saved me over $100 on my taxes. When asked to explain how they missed this, the explanation offered was "well they've changed a lot of things this year." I don't know why anyone else goes to purported tax professionals to have their taxes done, but my primary reason was because the US tax system is labyrinthine and confusing. It is no use going to "professionals" if they do not know more about the system than the layman. I would not recommend using this service.

Ms. Arbeitman worked with me on various legal and financial issues following my husband's death,…read moreincluding probate, sorting out the complicated finances, redoing my will, etc. She was extremely competent, efficient, very patient, and always supportive. I highly recommend her.

Always treated me like the most important client. Never quit trying to find a way. Until she found…read moreit. She really cared and it worked. To me, they're the best firm around. Fair pricing, great reputation in town with other lawyers and judges.