H&R Block just recently did my taxes, friendly service and a clean office. I was done in about 40 minutes and was able to use a coupon and received more coupons to give to my friends. Each time a friend uses their coupon I get $20. read more

H&R Block - Clean waiting area, usually not long wait times. - Tax Services Near Me - Northampton, Massachusetts

They have not kept up to date with recent tax code changes. Maximum retirement contributions have gone up to $6000 this year ($7000 if over 65) and my tax professional did not know this. Knowing the max contribution amount would have saved me over $100 on my taxes. When asked to explain how they missed this, the explanation offered was "well they've changed a lot of things this year." I don't know why anyone else goes to purported tax professionals to have their taxes done, but my primary reason was because the US tax system is labyrinthine and confusing. It is no use going to "professionals" if they do not know more about the system than the layman. I would not recommend using this service. read more

I have read the reviews and would like to add my comments too. I started going to H&R Block when I moved back to NYC. I had two different tax specialists from the same office. The reason for two is after going to first person for about 5yrs, from 1989-1994, she retired and the next person which she recommended took over her clients. They were both very good accountants and I never had a problem either with them or the rest of the staff. Then I moved to South Hadley and started going to the one on King Street in Northamton. I have had nothing but good experiences with that person as well, and all the staff are friendly. They either call personally or I get recording wanting to confirm my appointment two weeks ahead of time and again when it's closer to the date. The rules change constantly and things get updated frequently. I find that H & R Block keeps up with the changes better than those private accountants, which is why I go there. However, I wish they would lower their prices is as high as some apartments I've rented and high than the condo fee I pay each month. read more

I have been contacted 3 times during the past week to remind me of an appointment that I do not have. Apparently the person they are trying to reach provided them with the wrong phone number or it was written down incorrectly. In spite of explaining that to the H&R Block representative from the King Street, Northampton MA location on three separate occasions, my phone number has continued to be called/texted. I requested that they delete my phone number from their records, suggested that they send the appointment reminder to the customer via mail, and that when she comes in for her appointment they can obtain her correct phone number. Hopefully this issue will be resolved. I would not recommend this H&R Block location to anyone. read more

The issue is the cost of their services---Brought my federal and state 1099s, W2s, State Health verication paper and two questions about doing own self-employment taxes...15 minutes later, after the nice woman plugged those numbers into computer, I get charged $348! Charged everything a la carte: Base rate for form, added charges for calculating w2s, every single deduction extra charge etc. etc.I have no house, no dependents, no investments and that $348 is equal to 24 hours of work as an home health aide. Checked with wealthier friends who have taxes done by accountants and their cost (for far more schedules and juggling of numbers) was way less, by average of $100, than what HR Block charged me. Their Motto, "America, get your millions!" is truly deceptive intimating they're for the little guy/gal....shame on you, HR Block. Never again. read more