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4 months ago

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9 months ago

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11 months ago

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1 year ago

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1 year ago

The technician, Dave, was friendly, professional and knowledgeable about the job at hand. He was a pleasure to work with. Thank you!!

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2 years ago

Dave the technician has been coming for years and is always personable, professional and honest and most importantly knows his shit!!!!

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5 years ago

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8 years ago

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7 years ago

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6 years ago

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9 years ago

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10 years ago

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9 years ago

If there was less then one star id give it to them. They rip you off left and right. STAY AWAY!!! Once my contract is up im gone.

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11 years ago

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7 years ago

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7 years ago

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12 years ago

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11 years ago

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8 years ago

Terrible customer service! The women who answer the "service" line are nasty and rude.

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7 years ago

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8 years ago

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8 years ago

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7 years ago

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7 years ago

I am not recommending this company at all. Customer service is horrible. The lady on the line is extremely rude.

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13 years ago

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10 years ago

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13 years ago

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12 years ago

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11 years ago

Great company. Staff is helpful, dispatchers are wonderful! Would recommend this company to everyone!!!

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10 years ago

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8 years ago

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11 years ago

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8 years ago

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Review Highlights - Romanelli & Son

With one phone call to the office, Dave arrived at my house within 10 minutes to complete the work I needed.

Mentioned in 2 reviews

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Optimum Mechanical of NY

Optimum Mechanical of NY

(50 reviews)

Very responsive and trustworthy. Found this company from the reviews and have to say that they're…read moreall true. He is very responsive and usually picked up any time you call him. If he missed your call, he got back to you same day. Affordable and reasonable service fee. He also was great at identifying and fixing the fault. It was a pleasure doing business with him then and now going forward.

***HIGHLY RECOMMEND! 5+ stars***…read more My furnace stopped working yesterday, so I started making phone calls to different HVAC repair companies. After requesting quotes on Yelp, I got a slew of phone calls from different companies asking if I wanted to make an appointment for an estimate. At 8pm, Nick called and instead of pitching himself to do the repair, he gave us some suggestions as to what the problem could be and how to fix it. Following Nick's suggestion, we made a quick trip to Home Depot, bought the $40 piece, replaced the broken piece. The fix took less than ten minutes and just as Nick had said, the furnace was working again! Never, in my 29 years of home ownership, has a service person ever turned down an opportunity for a job that probably would've cost several hundred dollars (not including the initial diagnostic fee)!! Nick showed himself to be a stand-up guy who wasn't just looking to make a buck off me. And if in the future, I have any other HVAC needs, Nick will be the first person I call. I only wish I could give him more than 5 stars.

Water Works Plumbing & HVAC

Water Works Plumbing & HVAC

(15 reviews)

I got 2 things to be repaired: a leaking pipe and malfunctioning heater. I got matched with this…read morecompany on Home Advisor and made appointment for 12-2 block. Their guy Tim showed up on time at 2. He took a look at the leaking pipe and the heater. His estimate for the pipe was $350, while other people range from $100 to $175. So I said I would call him back. Then this guy suddenly asked for service charge of $89. I had talked to the office in the morning and was clearly told the estimate is free. I explained that to Tim, and offered him $20 for the visit, but he insisted on the $89. I rejected, then he repeated "you shouldn't treat people like this" with angry, threatening face. All he did was look at the pipe and heater for 5 minutes. I called the office while he was still here, but he left before I was connected to somebody. The lady who answered apologized and confirmed that the estimate is free, and she would tell her boss. I wouldn't recommend this company to anybody.

Kept me waiting 3 straight days. Never came when they said they would, and doesn't even have the…read moredecency to cAnd I had used them previously and paid thousands of dollars. Buyer beware Update: finally figured out why the heat is on in many bedrooms even though I have the heat off. It's because waterworks took out all my check valves. (They told me my previous HVAC company didn't know what they are doing). What a joke. I now have pay a few thousand dollars to repair it.

Joe's Custom HVAC

Joe's Custom HVAC

(9 reviews)

We had a small addition put on our home and had Joe come in to let us know the best way to cool…read morethis area. He recommended we replace our handler and condenser with a larger unit to compensate for the extra room, plus our equipment was nearing the end of it's life cycle age wise. It just constantly felt like it was running to make the house cold. He also added a supply and return in the small addition. We had the system put in during October 2022. Joe and his team are always extremely knowledgeable and a really nice group of people. Joe has an after hours messaging center which is 24 hours, and his team is always well equipped. Joe himself even came out a couple of times to help us with things. We are very pleased with the work and promptness that Joe and his team provide. A very stand up guy who stands behind his work, and has excellent employees! Highly recommended!

I couldn't be happier with the service I got from Joe's Custom Installations on my air conditioning…read moresystem. From the start, the office made things easy. When I called or left a message, I got a quick response with the details I needed, no waiting around, no runaround, just straight answers. That kind of communication goes a long way. When the service tech showed up, he was on time, respectful, and easy to talk to. He explained what he was doing in plain English, didn't mind my questions, and got the job done right without cutting corners. You could tell he took pride in his work. It's not every day you find a company that makes the whole process simple, honest, and stress-free. My system is running great, the house is comfortable, and I feel like I can trust them if I need help again. Joe's Custom Installations is the kind of company you recommend to your neighbors without hesitation.

Romanelli & Son - hvac - Updated May 2026

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