Very quickly soldered two rings I wanted in addition to my wedding band and absolutely love how it…read moreturned out. They were a quick and efficient and incredibly friendly 10 out of 10 would recommend.

I brought earrings to Jewelsmiths for repair of a post that had broken off. The woman at the desk…read more(I apologize that I do not remember her name) explained that they would need to do a laser repair rather than soldering the post, in order to avoid damaging the stone. The earrings were returned sooner than had been predicted, were beautifully polished, and with a perfect repair. Thank you for the beautiful craftsmanship, the attention to detail, and customer service.

Had a custom ring design and created in just weeks, when I say PERFECTION! I mean wow exceeded my…read moreexpectations.

It was quick, service was kind, and 1/3 of what the jeweler who made my necklace would charge for a…read morerepair!

I had the pleasure of going to the new location and meeting Valerie's mom, Jim's (Master goldsmith)…read morewife, Debbie. What a fantastic experience! This has been the place I take my really important jewelry for a very long time now. Today I came to have my wedding ring resized and I had lost a stone. I also brought my pendant and chain to be inspected and repaired. I know when I get them back they will be perfect! They always are!

My wife and I both needed our engagement rings and wedding bands resized. I also wanted mine…read moresoldered together and a few tiny diamonds (that matched what I had) added to my wedding band for balance. The entire process was great. Booking was easy. We were able to make a Saturday appointment. Their location is excellent. And our rings were completed within a week!

I've been going to Davidson & Licht in Walnut Creek for a little over 10 years now and have…read morepurchased more than a dozen watches from them. They continue to earn my business every single time. I'm a returning customer again and again because the experience is consistently excellent. This is my go‑to place whenever I need a new watch, not just because of their great selection, but because the people there are always a pleasure to work with. Everyone I've interacted with has been friendly, professional, and genuinely helpful. It's rare to find a store that makes you feel this taken care of, and Davidson & Licht does it effortlessly. Highly recommend. Shout out to Jeremiah, Jake, Orlando, Ruslana, and many other staff members for their excellent service. You guys are awesome.

The watch sold to me was perfect, the salesperson was not…read more They added numerous payment plans + options to my contract without my approval and I am being charged outrageous interest rates by the loan company.

Amazing job, excellent service, and affordable prices. I am so satisfied with the work performed by…read morePaul. He was communicative, thorough, and efficient. I had a very valuable pearl necklace from my grandmother that was gifted to my mom, and the pearl strand broke. Paul examined the necklace and quickly assessed that it will need to be restrung and that the clasp is not damaged. After his assessment and me communicating how important it was to get it done the same-day due to another jeweler failing to compete the repair after two months of waiting, he shared that he can do it for us the same day and even waived the same-day fee due to the urgency of our request and the negative experience we had previously. I think his wife was at the cashier and she typed us a receipt. She was super sweet. I also liked that the front door is locked and you have to ring the doorbell to be buzzed in - made me feel safe to be inside. We left the jewelry shop and within an hour, Paul called to tell us it was ready. The pearl necklace looked brand new. Paul did an excellent job! We picked up the necklace, paid for it, and surprised our mom. Thank you for your kindness, generosity, and professional work!

I've been a customer of A&G for a long time so I was sad and happy to see Arturo and George retire…read morebut Paul is equally great I called at told Paul that my earrings got caught on my sweater n it got deformed. So he said come on in and it's it easy we will fix it on the spot. Luckily it was an easy fix and he send my earring homes w me that same day. Thank you Paul

Have to give a shout out to a real "gem" (pun intended.) I've shopped here several times and each…read moretime I have been very impressed with the friendly and knowledgeable staff-- I really appreciated their professionalism. Prices are fair (way better than at other nearby jewelry stores) and they have a selection of very cool vintage pieces. Will not hesitate to go back.

I had previously left a positive review, but after returning for the first time in a few years, my…read moreexperience was very different. I brought in a broken 18k gold chain. I had weighed it beforehand (1.18g) and checked the current gold price (~$112/gram). The employee assisting me (thin, dark glasses, beard) examined the chain and said, "what you've got here is a broken 10k chain." I corrected him and showed a close-up photo of the 18k marking, at which point he immediately acknowledged it. He also implied that because the chain was broken, it was worth less. However, when gold is being purchased for melt value, condition (broken or intact) does not impact the underlying value. He then weighed it and offered $70. When I mentioned the current gold price, he asked what it was, and after I told him, increased the offer to $80. When I didn't accept, he asked what I was hoping to get. During the exchange, he also stated, "this is a for-profit business." In my experience, reputable gold buyers operate using a consistent percentage of the spot price. That did not appear to be the case here--the pricing felt arbitrary and not tied to a clear or consistent method. Unfortunately, this interaction did not reflect the level of transparency and professionalism I had previously experienced, and I will be taking my business elsewhere.

I wouldn't buy here for the fact that there return policy and trade up policy are bogus. I bought a…read morewedding band from them and changed my mind. Yeah... I was a month passed the return date but I figured if I couldn't return it I could at least get store credit. Well that's not available at the Concord/Sun Valley store. Sales lady tells me I'm ways past the return date, I knew that. So why not give me store credit like I asked for or apply the amount that I paid for it to another purchase? So as it turns out, they'll apply the amount you paid BUT you must spend at least the amount of your original purchase. So if you spent 500 dollars you have to spend another 500 dollars to have that original amount applied to the next purchase. What the heck?! You mean I can't buy something for , let's say 600 dollars and use the original 500 dollars to that purchase!? Nah... they want you to match your first purchase price. So now you just spent a thousand dollars! Thats their bogus "Trade-up" scam. So yeah... go to someplace else instead of them. Sales lady wasn't even helpful.

3rd time I've been here.... To get ring fixed. Online:website & corporate, says they open at 11 am…read more Been here on weekdays & weekends 3 times already 10:30-12:30 and they never open. Disappointed as they done have hours posted on the doors either.

My boyfriend and I made an engagement ring appointment online a few weeks ago and came into the…read moreappointment last night. Lyss was our consultant and she was AMAZING. She made both of us feel so comfortable and really wanted to know what we liked. I was pretty anxious going into it but she made the experience so easy. She asked so many questions about what I'm looking for and what's most important to me. She also was genuinely interested in our relationship and who we are. I left toward the last 15 minutes of the appointment so Lyss could talk to my boyfriend about pricing and logistics and he said she was not pushy at all to sell. We were offered waters and chocolates, and each consultant in there was incredibly kind and welcoming. It was truly a great environment. All in all this was an amazing experience and we truly owe it to Lyss. Thank you so much!

I would like to preface we were late by 10 minutes due to parking, but we did call ahead to inform,…read morewhich they still accommodated us, so thank you! This was my boyfriend and I's first experience engagement ring shopping. We expected to leave the appointment with more understanding and knowledge. Our appointment was with Michelle. She was initially nice, but when it came down to our questions regarding differences of the 4 C's, we felt she did not explain nor provided much knowledge to us. This was meant to be an experience for not only I, but my boyfriend which she didn't really acknowledge much until it came down to talking prices. My boyfriend was also taking notes, but Michelle insured that she'll be sending an email with notes, information, and everything we discussed. The email we received was just links to the rings.. We did have a limited selection of diamonds to see in person, however, there was not much to compare in person because most of the diamond option were interested in were shown on screen on their regular website. We have now gone elsewhere and had a much better experience. All in all, it was just mainly trying on different rings, but glorified.

I feel very fortunate to have found Solano Jewelers in Lafayette. It is a locally owned full…read moreservice jeweler specializing in unique designs, custom jewelry, repairs, restringing, appraisals, watch batteries and repairs. Fair prices and the entire staff is warm, patient, engaged, caring, trustworthy and talented. 61 Lafayette Circle Lafayette 925-444-0606 www.solanojewelers.com

Amazing customer service and quality work on my jewelry repairs- resized my aquamarine stone ring…read moreand soldering of 14k necklace and 14k anklet. Thank you to the entire staff. Very personable and professional!