I'm so happy with Jewelsmiths. I brought in my mother's prized Lavender Jade gold ring. The prongs needed rebuilding,the stone polished and the shank straightened-when I went to pick it up it looked beautiful! Gleaming! It was the last piece of jewelry my mother left to me upon her passing. I adored my mother and now I can look at this ring with fond memories. read more

Very quickly soldered two rings I wanted in addition to my wedding band and absolutely love how it turned out. They were a quick and efficient and incredibly friendly 10 out of 10 would recommend. read more

I've trusted JewelSmiths for years--not only because I was a mail carrier for them for four years and got to see firsthand the quality and care that goes into their work, but also because their craftsmanship is truly unmatched. Recently, I brought in my wedding ring to have it soldered back together. It had a small nick, and I was hoping they could restore it. What they returned to me was nothing short of amazing. My ring looks completely brand new--flawless, without a single imperfection. The attention to detail and the pride they take in their work is evident in the final product. I couldn't be happier with the results. If you're looking for expert jewelry repair or redesign, I highly recommend JewelSmiths. They're not just jewelers; they're artists. read more

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We've been taking our repairs to them for years- they just modified a custom made bracelet and repaired a chain for me, and it couldn't have been more perfect. Again- They know what they're doing and trustworthy. read more

I brought earrings to Jewelsmiths for repair of a post that had broken off. The woman at the desk (I apologize that I do not remember her name) explained that they would need to do a laser repair rather than soldering the post, in order to avoid damaging the stone. The earrings were returned sooner than had been predicted, were beautifully polished, and with a perfect repair. Thank you for the beautiful craftsmanship, the attention to detail, and customer service. read more

Lovely people, they do good work and finish on time or early. They are my go-to spot now. So far I've just had them do some ring appraisals and resizing. read more

I took a vintage ring in for sizing and they did an amazing job, going above and beyond to clean the ring really well and get it back to me the next day. Excellent customer service, I'll definitely be going back. read more

They were very rude. I used them because of the reviews that I read, however I did not have a pleasant experience. My ring was sized incorrectly by a young man named Jake. Because of this, I was treated as if it was my fault. The owners were dismissive and cold. I will not go to them in the future, and I will not recommend to my family and my friends. read more

The workmanship is great! They just need to open their store on time I had my wedding band created there and repairs done

My engagement ring broke and needed to be soldered. They fixed it in less than a week and had it looking good as new! Jewelsmiths seem very trustworthy and I will be using their services for all of my future jewelry needs. read more

Greg did an incredible job with my ring. I wanted to upgrade my wedding ring to a larger center diamond. He walked me through 3D visuals and prints of what the ring would look like and ultimately made an incredible ring! It turned out better than I was expecting! I would recommend coming here for any ring upgrades or changes. read more

Jewelsmiths - Before - Jewelry Near Me - Pleasant Hill, California

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Such a great experience, highly recommend! They helped with a ring guard, plus repaired and sized a family heirloom. The quality of work is terrific and pricing is reasonable. read more

I drove out here from Oakland to have my rings resized as a result of their glowing Yelp reviews. Upon my arrival, Lee welcomed me in and was able to assist right away and had nothing but knowledge about my rings. She answered all my questions I had with great customer service. Then yesterday afternoon, Greg helped me when I picked up my rings. The turn around time to get my rings was fast efficient and I'm very happy with the result. I have nothing but great things to say about this place. I will definitely be back! read more

I have known Greg and used his services from the beginning. He has designed several pieces for me that are always complimented. I have recommended his services to my friends since he is super honest and you don't have to worry about getting back your original stones. They have all been very pleased with his work. Most recently he made my wedding and engagement rings fit. Ten years ago he made them larger and put a "spring" inside to make them fit over my knuckle. My knuckles kept growing, and the rings no longer fit so he fixed them with a "hinge" device. They open up to be put on and then close "seamlessly." Hard to explain, but it looks great and works well. It wasn't cheap, but is was custom made and is just what I wanted. Well worth the cost as I can wear and enjoy my rings again. You will not be disappointed if you have Greg take care of your jewelry. read more

I took my mother's ring in for diamond replacement and reinforcements. Customer service was excellent. Everything was explained and all of my questions answered . I felt confident leaving this treasured piece there for repair. I would definitely recommend them ! read more

We have been coming to Greg at Jewelsmith for several years now. He made our custom matching wedding rings, my engagement ring and more recently, reworked a very ordinary sapphire ring my husband found into something next level. Greg works closely with you to make sure he understands exactly what you're after and then he delivers. Highly recommend. read more

Jewelsmiths - Star sapphire set in platinum ringed with diamonds - Jewelry Near Me - Pleasant Hill, California

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Greg and Lee recently upgraded my wedding ring after my eternity setting started breaking down. The same Diamond fell out twice and Greg recommended that I upgrade to a large center stone instead of repairing my existing eternity cluster. Boy was he right! The ring is absolutely gorgeous and I couldn't be happier. They even repaired the eternity cluster and made it into a pendant! I'm so happy with my ring and can't stop looking at it! Thank you Greg and Lee!! read more

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I'm very pleased with the repair and updated design of my ring. It is one of a kind with multiple textures, gold and silver, with a rough cut opal and now it is even more unique. I absolutely recommend The Jewelsmiths and will be back with a few other pieces that are damaged or/and need a redesign. read more

Jewelsmiths has been my go-to for over 20 years. Greg's professionalism, patience, and trustworthiness have kept me coming back again and again. His creativity transforms my outdated pieces and enhances my existing designs. I wouldn't entrust my jewelry to anyone else! read more

I brought in a locket my grandfather wore on his lapel. It contains pictures of my mom and uncle when they were young children. Greg turned it into a pin for me and it is absolutely beautiful. I feel so fortunate to have found this shop. Besides doing beautiful work, they are all around wonderful people to know and do business with. I will be returning to have Greg help me with jewelry I inherited from my mom. I can't wait! read more

Jewelsmiths - Jewelry Near Me - Pleasant Hill, California

I recently decided to restore, resize, and redesign some family heirloom rings. I have been using Jewelsmiths for all of my high end pieces for over 25 years. I decided to fully design a custom ring using an old wedding set, combing it with a childhood birthstone ring setting. Greg, the owner, consulted with me and came up with photos, and a prototype. I literally screamed with joy at the unveiling of my unique custom ring. I am thrilled with the finished product, and it is now my prized possession. read more

Jewelsmiths - Custom ring incorporating diamond from old wedding set and childhood birthstone ring. - Jewelry Near Me - Pleasant Hill, California

Close to our wedding anniversary, I make a point of having the settings on my engagement and wedding ring checked. With COVID, I was several months late in heading to Jewelsmiths in Pleasant Hill. I also brought along a jade ring to check as the setting seemed loose. I've always been pleased with Jewelsmiths and my recent visit was not an exception. Claire provided fast and friendly service. Their space is small and they limit the customers to only three people at a time. Although I was the only customer, I told Claire I would wait outside as I had other errands and was trying to limit my "inside" shopping time. (Yes, I can be a bit paranoid.) She was very understanding and brought the rings out to me when she was done. She assured me the settings were fine on my three rings. Claire explained that since jade is a soft stone the setting could not be "tighter" and that I was not in danger of losing the stone. No charge for checking the settings or cleaning the rings. My diamonds are sparkling! They have a tip jar so I left a generous tip. Everyone deserves tips this year. I have marked my calendar and will be back in a year ... unless I can find a reason to return earlier. read more

Super nice family-owned shop and trustworthy. Pricing was good initially but did have to pay a bit more due to something that was unforseen which was related to the prongs and having to mold something for the earrings we got. However, they gave us the heads up and at that point we were already wanting to get them done so we didn't have a choice but to go with the additional fee. Just wish it was quoted properly initially but such is life. They did a great job on the other earrings though and was priced correctly. Would come back for future projects. read more

I brought in my morganite wedding ring for polishing because it had gotten very scratched over 4 years. They have a stone cutter in house and they told me that they had done many morganite and aquamarine rings (both are softer stones that scratch) so I felt comfortable leaving it with them. My jaw dropped when I came to pick it up. Completely exceeded my expectations and the price was v reasonable. It is SO shiny I feel like it looks even better than when I got it. They told me I can bring it in anytime for a quick steaming and polishing for free. Highly recommend this place. read more

Jewelsmiths - Morganite ring recut and polished to get rid of scratches. Incredible work. - Jewelry Near Me - Pleasant Hill, California

Jewelsmiths discussed the cost of a ring with our specifications and settled on $1.5k for it. They later changed this price to over $2,000 after the deposit was placed and were only able to be "worked down" a to $1,800. Since then I have had the ring independently appraised twice and the value has never been quoted at even $400. A row of halo stones surround the center stone and they're all constantly shifting to be uneven because there are not correct prongs in place for them, and the center stones prongs aren't smoothed so they catch on everything (tearing out hair, sweaters, etc). Overall very dissatisfied. Jeweler noted if I did not like the ring that was on us because it was custom. Nothing we can do about it now. I do not recommend them to anyone for any work. Edited with my receipt (with out last name misspelled, a nice touch) since the owner would like to lie and state this didn't happen at his business. read more

Jewelsmiths - Proof that the owner is lying by stating that we never visited his location - Jewelry Near Me - Pleasant Hill, California

I was so grateful for Greg and his team. True professionals and gems of people. I got everything taken care of and appraised including paperwork and pics. Thank you so much! I will be recommending you to everyone I know. read more

We had several things repaired and the work was impeccable! The bracelet I had repaired was custom made for me over 20 years ago it looks new again! read more

Jewelsmiths - My bracelet needed a minor over haul and t looks new again!!! - Jewelry Near Me - Pleasant Hill, California

I cannot express enough just how absolutely thrilled I am with the service and outcome of my redesign pieces. I found this shop when I was looking to get a gold chain repaired a little over a year ago. My mother lives in Concord and at the time I was staying with her and wanted to find a local repair shop. Lee helped me find a new clasp in their catalog and the repair was done within a week. During my visit Lee talked about their redesign and custom design services. My experience with her great customer service that day led me back to this store for a redesign a year later. Greg and Claire were great to work with as well. During the redesign appointment Greg showed me many options to fit the style I was looking for. Claire shared helpful information and showed me the models they create before finishing your rings. I love that they show you models you can try on before finishing your design. It is so helpful to get a more realistic idea than just what is done on the computer. When it was time to pickup Lee helped check us out. I was glad to see her again as her customer service is just so warming to the shop it really draws you back in. I brought with me a chain I wanted sized down. We talked for a bit and when she found out we were traveling from Sacramento she got the size down done in 20 minutes rather than have us drive back down later in the week. All in all this store did an amazing job with my jewelry. Their customer service skills are absolutely stunning. I am now a life long customer and will see this shop for any of my jewelry needs. read more

Jewelsmiths - Wedding set - Jewelry Near Me - Pleasant Hill, California

I've been going to JewelSmith for years. They can repair any jewelry, prices are very fair, the whole family is so nice & always happy with repairs. They are completely trustworthy. I always recommend them! read more

Greg and staff were excellent! I made an appt. for an appraisal (recommend doing this on weekdays vs.weekends), and they were very professional. They are a full service jeweler. Customers seemed happy with their services while I was there. I preferred to wait since I was from out of town. To my surprise, it's the same business that's been there for 30 plus years which says something about the business. I would highly recommend them. read more

The chain broke on my necklace. The chain is sterling and made of very tiny links. The necklace is not valuable but it is extremely sentimental and you really must choose the right business when entrusting them with the things you hold dear. The people working at the Jewelsmiths are warm and professional. I was told the chain-50 years old at this point-could be repaired and it would be ready in 4-5 days. Surprise! They called that afternoon to say it was ready for pick up. The work is stellar; I can't find the repair. They shined the necklace to a beautiful luster and even gave me a tip to help keep it knot free. The cost of the repair was extremely reasonable. Thanks Jewelsmiths! You will always have my business. read more

Greg worked with me to change my wedding set so that I can more easily add an anniversary band, and also to attach the rings. The jewelers did a fantastic job and the ring is beautiful! Service was fantastic. I will definitely return to them for any jewelry needs . read more

Jewelsmiths - Side view of ring - was much cleaner when I picked it up. It's been a couple months! - Jewelry Near Me - Pleasant Hill, California

These folks were so friendly. They helped me with my watch no charge. Of course, I'm clueless and it was a movement watch and I thought I needed a battery. But they made me feel taken care of and not dumb. I will bring all my watches here from now on. read more

Fixing the family jewels for years! Thank you very much for you time and expert work.

I recently dropped off my rings to be resized and had the best experience. The gentleman helped me drew the designs of my rings to accompany the rings we used the sizing rings to figure out what would be the right size. The gentleman explained why he recommended the size which I was agreed with his explanation. I picked up my rings and they fit perfect once again. I was told that if they fit loose or tight I could return them for an adjustment. I had the most amazing experience if you need assistance with your jewelry I would highly recommend using Jewel Smiths. read more

It is absolutely perplexing finding a jewelry repair who'll restring pearls! I searched for MONTHS, mind you-I do mean MONTHS because other places which jewelry repair wasn't their forté tried so hard up selling wanting me buying other jewelry that I didn't want! Relieved and Euraka: The choir of angels sang that one gorgeous note in unison in my head; I was smiling with utter relief when I asked Mr. Morris if he would be able repairing all my pearl jewelry-He said, "Yes!" He said, "Yes!!!" Best of all, he didn't upsell me anything but, concentrated on what needed repairing. Finally, Mr. Morris informed me that ALL the pearl repairs will be completed by next week! Yes, yes, yes! I'll never have to go to San Francisco visiting the other jewelry repair business who sells jewelry aside from jewelry repairs; I detest white knuckling the steering wheel risking my life just so I may have my pearl jewelry repaired and worrying about driving to San Francisco: The sordid conundrums finding parking, preventing parking tickets, paying the bridge troll for the bridge toll, hassling with rude, unruly drivers . . . NO MORE as the choir of angels sing that one gorgeous note in unison in my head! read more

Jewelsmiths - Jewelry repair! - Jewelry Near Me - Pleasant Hill, California

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Zero stars wasn't an option. I'm just sick about the work they did on my engagement ring and wedding band. Will need to be completely redone, it's crooked as all hell (even my oblivious husband almost spit his drink out when he saw it) and the wedding band is bent. Went back and forth three times while in the shop to have him "fix" it but each time seemed to get worse. Icing on the cake was the absolute blasé and rude attitude the owner had towards the situation. I'm not even sure where to go from here. Please please save your time and energy, find another place to take your jewelry. read more

Jewelsmiths - Tilted engagement ring, bent band - Jewelry Near Me - Pleasant Hill, California

I'd give them 1 star. During the pandemic I went here to support small business. Boy was I wrong. I bent my wedding ring vacuuming a shag rug I bought on Wayfair. My 30 year old wedding ring ring had never been to a jeweler even to be cleaned. I had a one carrot solitaire with a broken prong that I also brought in. They talked me into putting the two rings together. At first they looked great but were too small. So they resized it. Now the band had a wonky curve to it that the owner admitted wasn't right. So they tried to fix it. It still wasn't right. Each time my rings has less and less gold. They were now really thin. I left and got a 2nd opinion. My wedding ring has 2 broken prongs and needs to be retipped costing 500 dollars. . They ruined my wedding band read more

I recently got engaged and went here to get my ring sized down because I gave my fiancé the wrong ring size lol. I only had to leave my ring for 24 hours and they even cleaned it! It fits absolutely perfect I haven't had any issues at all I'm so so happy I almost cried in the store. They are amazing and I'll definitely be recommending them to everyone read more

Jewelsmiths - Jewelry Near Me - Pleasant Hill, California

"Jewelsmiths provides outstanding Jewelry design and repair services. I appreciate Greg's creative ideas for redesigning older pieces of jewelry and the excellent quality of all of the repairs that Jewelsmiths provides. My mother's 70+ years old wedding ring was tucked away in a drawer for many years. Greg restyled it into a beautiful new eternity wedding band that I enjoy wearing every day. My only regret is that I wish this shop was closer to where I live, but it's well worth the long drive to this shop." read more