8/2024 - Long overdue post!…read more My hubby was in the market for a truck. Saw a vehicle listed on Offerup, a 2010 Honda Ridgeline. Contacted them through offerup and made the drive on a weekend. Came and was greeted. The battery needed to be charged and then we were off on a test drive. Did a thorough review of the vehicle and mentioned some items that would need to be replaced/changed and was able to get it down to a price that we felt was reasonable to pay. I get now this place has a bunch of 1-star reviews about maintenance of vehicles and alot is wear and tear (window actuators going out, tires needing replaced, oil needing changed etc.) When buying a USED vehicle, those should be things you consider before paying - ask questions. Our experience was great in dealing with this company both Google reviews and offerup at the time had great reviews. So take the bad reviews and keep them in mind but also ask your own questions. We also paid for the extended warranty! We did use it once and had a deductible, not sure if the extended warranty was worth it - the truck is still covered today but the amount of deductible & part that was changed was waaaay lower than what was paid for the extended warranty - it does give my hubby peace of mind though to have it in case a major repair was needed. Also...The offerup price was honored. My husband still loves his truck and is thankful for getting it! So thanks guys!

My parents purchased a vehicle from this dealership and paid for their car registration at the time…read moreof purchase, as expected. Unfortunately, what should have been a simple and routine process turned into weeks of frustration and poor customer service. Instead of the registration and tags being mailed directly to my parents, they were sent to the dealership without explanation. When my mom followed up, she was told the dealership had received the tags from the DMV and would mail them to her. When the registration paperwork finally arrived, the license tag had clearly been ripped off and was missing. We contacted Dave multiple times regarding the missing tag. Each time, we were told a replacement would be sent out "the following week." This happened repeatedly over several weeks. When we went in person to request a replacement, we asked that the dealership cover the replacement fees since this situation was entirely their fault. Dave declined and again promised to send replacement tags instead. It has now been two more weeks, and there has been no replacement, no follow-up, and no response to our calls or texts. We were told on at least three separate occasions that the replacement had been mailed, yet nothing has ever arrived. If it was truly mailed, why was it necessary to "send it again" multiple times? My parents paid for this service and do not deserve to be ignored after the dealership already benefited from their business. This level of disorganization and lack of accountability is unacceptable. At this point, we are pursuing further action, as this situation should have been resolved the first time. I would strongly caution others to be very careful when dealing with this dealership, especially when it comes to registration and DMV-related matters.

The following is a letter I sent to Mark and Jackie:…read more Date: 07/20/2022 From: Pam and Mike Boehret To: Jackie and Mark Best Quality Auto Sales 8553 San Fernando Road Sun Valley, CA. 91352 Dear Mark and Jackie: This letter is to thank you for all of your support surrounding the sale of the 2009 Tacoma you sold us a few weeks ago. After purchasing the truck from you with a 30 day warrantee on the drive train, I took the truck to the Toyota dealer for a thorough inspection. They itemized a list of over $5000.00 worth of recommended repairs for everything imaginable. When my wife and I came to your office to discuss the matter, you quickly told us not to worry about the repairs and that you would take care of the problems. You sent us to your mechanic. Needless to say we were concerned but hopeful we had not purchased a lemon. True to your word (and no doubt you lost money on the deal) you paid the mechanic to replace all of the parts Toyota said needed to be replaced. Your mechanic, Gabe, was the nicest man and a pleasure to work with. He will be doing all of our service work in the future. Thank you again. Auto dealers don't always have a reputation for honest dealings but you folks standout as remarkably honest and trustworthy people. Sincerely Yours Mike and Pam Boehret

What I love about Best Quality auto sales, is the fair prices, variety of cars and how helpful the…read morestaff was! Jackie was very helpful at finding a car that I was in my budget and met my desires. I already recommended Best Quality auto sales to my friends.

I'm not sure what happened with the 2 other reviews but my experience here a week ago, (June 17…read more2017) was great! They gave me a reasonable price for my trade in (no, not private seller price but good enough and took it as down payment- no extra cash needed.) 30 days warranty on engine and transmission. Cool. That's long enough to see if there's something wrong. They also replaced the tires to brand new. Got me the payment I needed with the way my credit is at the moment. Truck seemed fine. Did the deal. Antonio was my salesman and Tony is the owner. Tony has been great. I noticed a noise in the front. I had assumed it was tire noise. After the tires were changed it was still there. There was also an issue with the lock/alarm system and an oil gauge not working. I took it back to Tony and he had his mechanic check out the issue. As he suspected it was the wheel bearings. They fixed everything in a day at no charge of course. None of this stuff is covered by any warranty. But he did it without any issue and was more than happy to do it. And he had some awesome Armenian ice cream on hand! And they washed my truck again! You may drive past a lot of these small dealers and think that it's better to go to a big dealer etc. I have another car from a big dealer and they haven't come close to the level of service I've gotten from Tony and the best deal crew. I bought an 07 Dodge Ram 1500 crew cab. Runs great. Mostly highway miles Texas trucks there. Anyway these guys worked with me and made it easy. I totally recommend them to anyone looking for a good quality, mid price car or truck.

they advertise on facebook so ill gave them a try - super high prices and very rude people working…read morethere and at the end left me 1 star review ... buyers be a ware so many bad reviews they have and the positive one looks fake.

Car buying in LA can be an exhausting experience. UNTIL you walk into Cars 4 u. Staff here is…read moreamazing and I got my approval in minutes. I want to share my amazing experience with the online market to make your experience easy and enjoyable, just like how the car buying experience should be. I've officially found my GO-TO dealership. After purchasing my second car from them, I couldn't be happier!

I bought a 2000 Lexus LS400 from here back in 2008. I'm still driving it! No pressure and I…read moreused my own financing. They even threw in a 3 month warranty and a free tank of gas!

I couldn't be happier with the experience! From the moment I walked in, I was treated with respect…read moreand professionalism. A special shout-out to Sal the pal , who made the entire process smooth and enjoyable. He was incredibly knowledgeable, patient, and never pressured me into making a decision. He took the time to answer all of my questions and helped me find the perfect car that fit both my needs and budget. If you're looking for excellent customer service and a seamless car-buying experience, ask for my guy Sal the pal!!!!!!--you won't be disappointed! Highly recommend this dealership

Happy Motors is beyond amazing. Not only did Sal make sure I found the perfect car, but he made…read moresure the car was in perfect shape (with a warranty to boot,) and ensured I was able to be financed. Ricky ensured the car was detailed and helped with every question I had, and then some. Buying a car with Sal, is buying quality and being treated like family! Thank you for making me the happiest motorist!

Auto Highway, Inc. I took delivery today of my E350 AMG Mercedes-Benz panoramic roof two-door coupe…read morein Polar White with every possible option available. The dealership offers a wide selection of quality used, classic & vintage cars that are in pristine condition. Their competitive pricing fast, efficient, and stress-free purchasing process is something I will long remember. Jerry Medrano (Sales Manager) was friendly, informative, knowledgeable, professional but most of all honest and provided me with excellent service. I made the purchase sight unseen based on Jerry's knowledge of the vehicle's Carfax, past ownership & reliability. The car was delivered with four brand new tires, a protective clear coat applied to the paint and original owners manual in a leather bound binder. I purchased a one owner (family,) vehicle with less than 29,000 MI in flawless condition. As a car collector, I look forward to doing business with Jerry Medrano & Auto Highway Inc. again. Buying a used car from a private party or dealership can be a very stressful experience. The car looks great and runs better. I can't thank you enough Jerry ... I rate ***** five stars and would highly recommend Auto Highway, Inc for all your automotive needs. Respectfully David Harrison Levi Honorary Mayor City of Beverly Hills

Horrible experience attempting to purchase a SUV from Autohighway. I inquired about the vehicle,…read morewhile providing them with all of my information and allowing them to pull my credit as I was serious about purchasing the vehicle. 1. No one ever followed up with me. 2. They pulled my credit, but sold the vehicle to someone else after the salesman told me if they pulled my credit, then they couldn't sell it to anyone else. I felt like I was being given the run around, even after someone notified me they pulled my credit and I was approved. Finally after 3 weeks of the vehicle being painted and me being given the run around, this sales guy tells me that there were more paint issues and they was more paint issues than they realized but added that they sold the vehicle to another buyer. smh

Michael made the starting process fast and easy, really appreciate his cusotmer service(5/5 all…read moreday). On the otherhand like many other reviews your tactics on the financing part speaks for itself. And that is why I'm giving it a 3/5.

Bought a car through Karplus, Lon is the best! He made the process go faster and is kind!read more

I've purchased many, many cars in my life, and this was hands down the best, easiest, most…read morehassle-free, loveliest experience I've ever had. I was somewhat skeptical of the high ratings on Yelp, but they are well-earned. Ashley was a wealth of information, did not pressure us in the slightest, was personable, ethical, and professional, and an absolute credit to the company. We will be coming back for service here reguarly. -------------- Update: Aug. 2019 - Just purchased my second vehicle from Ashley in 5 months. She is professional, authentic, straightforward, and I couldn't be more satisfied with our two purchases.

Brought my car in for routine service, oil change, tire rotation and some other things. The staff…read morewas very pleasant and nice. They let me know everything they did to the car and Ruben was very easy to work with. They charged a very good price too, will definitely come back on my next service.

Studio Motors is Awesome, I will never purchase a car at a…read moredealer, Will is Amazing this is my second time getting a car With this Cool guys, My payments are Lower then what I paid 15 years ago for The same Car, I couldn't be more grateful, So bottom line, if you will like to save money On the down payment and the payment It self, You could do so by going to Studio Motors!!! Sincerely Gloria Sanchez

I don't even know where to start with this company, car shopping is never fun and it creates a mix…read moreof emotions. I called this place and Thomas was the man to help me out in the task of helping me find an amazing deal on an rx 350 and I will be doing it again with my wife in a few months . I wasn't sure at first and went back and forth between models and trims. Thomas helped an indecisive person and was patient honestly BEST car experience I have had ! Do you self a favor if your looking to purchase or lease a vehicle call this place and ask for Thomas and it will be the best decision you will do on your vehicle journey! Thank Thomas!!!! Call you in April !

I had another great experience with Top Choice Auto! This was my second lease through them, and I'm…read moresure it won't be my last. Vick and Mike were both incredibly helpful throughout the entire process, making everything easy and stress-free. They worked hard to get me the best deal on the market, and I couldn't be happier with the outcome. I highly recommend Top Choice Auto to anyone looking for great service and unbeatable deals!

Thank you Richard! I run a car rental fleet and this car buying process has always been a nightmare…read moreuntil I found Richard!!! This is my 5th car buying from Richard. He is just perfect at what he is doing. The best prices , best deals. I am very picky, and Richard is very patient and professional. If there is a very specific and rare car that you are struggling to find in Los Angeles, Richard takes responsibility to take that stress from you! Thanks again! Will come back again soon.