Today, I got a wonderful 3 hour massage from a beautiful woman named Mae - My only regret is that I…read morecannot go every day

I have been here many times in the past two years, the massage therapists are all fantastic! I saw…read moreEva today for the first time, and she was incredible, very strong which I needed today. This is my go-to place for massage every time.

Decided to put this place to the test after reading the reviews. Soul Massage is excellent. One…read morething I really appreciate is how intentional their process is from the start. They have you fill out paperwork so everything is clear ahead of time. It really helps avoid any miscommunication and makes sure boundaries and preferences are respected. During the massage itself, they stay consistently engaged the entire hour if you choose a full session. It doesn't feel like they're just going through the motions or killing time like some places I've been to, they genuinely focus on the treatment and go all in. They also provide water afterward, which is a thoughtful touch and makes the whole experience feel even more professional and cared for because some places I've been to give no water. Overall, it's a really solid, high-quality massage experience.

Horrible customer service and overall experience! Lack of respect for us, pressuring us for tips…read moreand overall rude behavior.

Lily Massage is my favorite place for my body massage . Rose is the BEST massage teraphhist!…read more and the owner Lily is amazing too ! highly recommended

Had a super relaxing massage at this place. Had the 60 min body massage and 30 min foot massage…read more Rose did a super good workout! It was a great experience. She offered to do cupping as my muscles were so tight. Slept so good that evening.

Had a mostly relaxing massage, and overall it did help me unwind…read more Atmosphere was calm-ish, with a few interruptions. Pressure was good, and really worked some tight knots out. Parts of the massage were very soothing and genuinely relaxing. Yet the flow felt a little disjointed at times. Experience was descent, just not the normal massage routine. Not bad, just a few times I wasn't totally sure what was happening. Definitely left feeling more relaxed than when I arrived. I would call it a 3.5-ish star experience overall. Next time, less interruptions would be nice, but they seemed busy. Good massage overall, just a bit awkward ;) $10 discount for a Premium 1.5hr massage as a first time customer!

For my first experience here, I had the head spa. I arrived 8 min early, but no one came out to…read moregreet me at my scheduled time. I walked down the hallway and called out for assistance at 10 min after my appt time. The technician who did my service didn't speak to me. The table was flat and lightly padded, no bolster for under the knees- which made laying flat for the whole time a little uncomfortable. The Head massage was claw like, with the same motion, very repetitive. It was also rough and a little jerky. Not relaxing. No real smooth movement- it was all a little like a i was taking up her time. Some of the neck and shoulder massage was ok. But that made up a very small portion of time. The technician left a few times, while the water was just running on my hair, or when the conditioner was in hair. I had no clue what was happening or what to do. I had high hopes for this to be similar to other head spas, but this one wasn't one I'd repeat

1 Star - Very uncomfortable tipping experience…read more I have been a regular customer at this massage place and usually visit about twice a month. As someone who also works in the service industry, I understand how important tips are and I always tip fairly depending on the quality of service. In the past I have tipped anywhere between $15-$25. However, my most recent visit was extremely uncomfortable and disappointing. I booked a 90-minute massage that cost $115 after tax. When it came time to pay, I intended to leave a $20 tip, which would bring my total to $135. The payment machine actually showed multiple tip options including $20. However, the staff refused to allow me to select the $20 option. They insisted that the tip must be 30% or more, and pointed to a small note on the table that said 30% gratuity is "appreciated." They then attempted to add $30 to my bill without my agreement. This is very concerning for several reasons: * The 30% tip was never disclosed before the service started * It was not listed on the official menu or pricing * The payment machine still shows optional tip amounts but customers are not allowed to choose them * Staff attempted to force a higher tip after the service was already completed A gratuity is supposed to be voluntary unless a business clearly lists a mandatory service charge before the service begins. Posting a small note on the table and then pressuring customers at the payment terminal is not transparent and creates a very uncomfortable situation. As a loyal customer who has supported this business many times, I felt extremely disappointed by how this was handled. If a business wants to require a 30% service charge, it should clearly state that on the menu and inform customers before the service -- not pressure them at the register after the service is finished. Customers should be aware of this policy before visiting.

I live down the street and have been here a dozen times. I've done the couples massage with my wife…read morethree times as well. It's a step above the average Asian massage parlor; it's got a clean, fantastic setup and vibe. As the name suggests they use hot stones as part of the $60 1 hour massage which is a nice feature. I see all the 1 star reviews very concerned about tipping. I don't think people should tell you how to tip, but I also feel like these workers earn their suggested 30% or whatever is posted. TREAT YOURSELF

Hands of an angel! Just absolutely incredible! Received a foot and body massage and WOW! I am…read morehealed! So relaxing and friendly!

I made an appt on the day of for 6 people and we all did the combination (30 min full body, 30 min…read morefoot). We didn't have to wait long when we got there! Although there is a slight language barrier, The staff is so nice and friendly! Highly recommend and very affordable! They also have a buy 5 get 1 free gift card deal which I was able to use on the day of!

I bought a Groupon for a 60-minute massage and aromatherapy session at Tranquil Touch Therapy, and…read moreI was delighted! Tina is very accommodating and makes you feel comfortable. She asks a lot of questions to ensure you get the best experience. She is also gentle and very professional. Her suite is located inside Sola Salons suites. It is small, but cozy and clean. She has a bench that opens up to store your belongings and the massage table is heated and very comfortable. While getting your massage, the atmosphere is very relaxing and you enjoy gentle spa music. The only thing I would warn about is that from time to time you can hear the conversations of the other suite tenants/businesses and customers. This isn't something that distracted me from the experience, so it wasn't a problem. Overall, I had a great experience and plan on going back. I would highly recommend Tranquil Touch Therapy.

My first trip was a wonder. I was trying to find someone close for regular massage and Tina was…read moreawesome. She did not just "Do a massage" but rather focused on where I needed it the most. The massage room was great and very nice. Very professional and very covid compliant. I have already booked another massage.

OK, I've been getting massages at this Lynnwood location for a number of years now…read more I only started to work with Marina in the past few years (3?). She's great. Healing hands and sharp humor. I believe she's achieved Elite status. She's responsive. So, if you need more pressure, or focus on specific areas, you're covered. She keeps notes, and you don't have to remind her of what's ailing you on every visit.

I have gone to Elements multiple times. Their massage therapists are fine but I will no longer be…read morecoming here. Recently I booked a massage online which was accepted and confirmed virtually. The day before the treatment, I received a call from their receptionist informing me that the therapist preferred 90 minute slots and asked if I would be willing to update my massage from 60 to 90 minutes. Otherwise they would need to reschedule me for another slot. Their other time did not work for me. While the receptionist was very friendly and polite, the reasoning that the therapists didn't want to have empty portions in their schedules felt like a bait and switch. Essentially, asking me to spend more money with the therapist to make my visit worthwhile for them. This was frustrating especially because I had already booked a 60 minute massage with upgrades. Receptionist stated this is a known issue with their online scheduling platform, which seems idiotic issue that should be fixed for a large franchise since it significantly impacts the customer experience. This is the first time it has happened, so it's possible it is a therapist by therapists preference, but be alert that they may not be able to keep your appointment.

Best massage in town, hot Asian works hard to satisfy your pain, free yourself ask for Emma…read more You won't regret it

I have visites this location múltiple times and the massage therapists at this location are highly…read moreskilled, kind, and accomdating. I would consider returning again.

Well we tried. I received a gift certificate for 200.00. I went with my daughter and we had a…read moredual massage (in the same room). All was good, it was a decent massage but it was far from a calm atmosphere. There was talking and other noise. When I broke out the gift certificate they didn't want to accept it. They stated that something was wrong with it and it was only good for a 90 minute massage. We each had an hour massage. I was like: well either take it or don't but I'm outta here. The gal called her boss on the phone and she accepted the certificate but made a notation on the certificate (the remaining balance) that it was only good for a 90 minute massage. I don't know about you but I don't want a 90 minute massage. The place is jank - you can find a better place.