I tried Lucy's cleaners out for the first time after dropping in to ask some questions a few times…read morewhile going to the barbershop next door, the guy that I've interacted with on multiple occasions has always been very nice and helpful. I went in to ask about getting a few of my work shirts altered and it was super easy, I didn't need to wait for a specific person to be there to take the measurements which I've run into before and with a busy schedule that can be tough, so this was very convenient for starters. They made the alterations for me and when I went to pick up and try on they came out great! I will definitely be back for my alterations in the future. Haven't tried out their actual dry cleaning services yet but that's next on the list. Highly recommend for alteration needs great prices as well!

I took a pair of slacks from a suit I wore for a funeral from the previous week. I had pricked my…read moreknee on a rose thorn bush and a fair amount of both fluid and blood soaked the knee part of the pants. I checked Yelp and found this highly rated dry cleaner. The first time they ran it through, the stain was still there. They ran it through again, and the stain was completely gone. I was very happy as this is my favorite suit and I didn't want to throw it out. Thank you Lucy Cleaners for taking such good care of me.

This review is only for the alteration service the dry cleaner provides…read more Back story: i needed to cut the length of my bridesmaids dress. I called ~8 different places to get a quote and specifically said it's a length alteration for a chiffon bridesmaid dress with two layers. The range of prices I got quoted was $50-80. When I called here, they told me it starts at $19 but can go up to the $40s. With that info, i brought my dress here since it was the best price - even though this place was a bit far from my house. The customer service was excellent, dress was altered within a week, alteration was perfect. However, when I went to pay, the total was $86. I was a bit taken a back since the price was extremely different from what I was quoted. When I brought that up, the girl working was apologetic and let me know she will pass this info off to the owner. Tony called me back the next day to apologize for the misinformation and made it right by refunding me a portion of the cost. I really appreciated his professionalism, honesty, and understanding.

Two birds one stone, was looking around for a tailor and a cleaner and just my luck I found Tony's…read moreDry Cleaners that offer both services, had a blazer that had a small cut and needed it fixed So I passed by they offered to fix it and dry clean it for a really good price! Very happy with them and will definitely be returning!!

I am really disappointed with my most recent service at this dry cleaner. I have been going to the…read moredry cleaner every summer to wash my comforter for years. I have Bulldogs who sleep on the bed with me and tend to drool on my comforter, so during the summer months when it's too hot to use it, I get it dry cleaned here. I usually am very pleased with their service. However, this past summer I took my comforter in to get it dry cleaned, per usual, and I first noticed that I was charged an extra five dollars for it. When I asked what the extra five dollars was for, I was told it was because it was extra Fluffy. I thought this was a bit odd, since I had never been charged that before, but it was only five dollars, so who cares right? So I waited over a week and never got anything saying that my comforter was finished being cleaned. Previously I had received a text, but this time I didn't, so I decided to stop in and see if it was finished. When I got there they had it in a bag, ready to go and said that it was all done. So I left the cleaner, and like usual I waited until I got colder to take it out of the bag. Unfortunately, when I did finally take it out of the bag, it still had drool all over it (as seen in the pictures). I called the cleaners to report that it didn't look like it had been cleaned at all, and I was told that there was nothing they could do about it because I waited so long to take it out of the bag. While I understand this is partially my fault for not opening it right away, I also don't appreciate paying for a service that I didn't receive. I'm very disappointed with this cleaning, and unfortunately, will have to find another dry cleaner moving forward

will never take our clothes there again. they totally ruined two brand new pairs of Levi's…read more obviously have no Idea how to press with starch. Can't even get these wrinkles out, they can't even tack a hem. let alone dry clean! never again.

Strongly recommend for anyone who is looking for a high quality dry cleaning in this area…read more I recently moved to diamond bar from DTLA and was looking for a good/reliable place for a dry cleaning. I found this place on yelp and saw amazing reviews so wanted to give it a try. I found out that these reviews didn't lie. I am so satisfied with the service I have been receiving from this place. The owners of the place are super nice which is always a plus The price is very reasonable. The quality of work is spectacular I recently dry cleaned my luxury linen white sofa covers from this place and I am so happy and satisfied with their work

We've been going here for more than 10 years, and the service and care have always been…read moreoutstanding! The owner Joe and his family/team are amazing, and they remember you. They can clean hats, shoes, delicate items, and we even have alterations done here. If certain items have hard to remove stains, they'll clean it again until the stain is removed or hardly visible. They're upfront about costs and timelines. If you need your clothes earlier or in a rush, they'll do their best to accommodate you. When you have a large order, they even offer a cash discount. Parking is easy, and they'll place a sign next to the handicap stall for quick access. We highly recommend!

Unsure how to feel. Left a jacket to have the zipper replaced and it came out not so great, zipper…read morewas misaligned and so the snap buttons didn't close properly. Also whoever worked on it didn't bother cleaning up their stitching which was quite disappointing to see, not to mention the already long wait time. Considered returning to have it adjusted but the prospect of having to wait another week just for it to come back possibly even worse than before was not so appealing. Also found out that the alterations done here are outsourced and not done in house which was also disappointing to see. Only positive I can say is the customer service is pretty alright, may return for some other work but after this experience, I'm not so sure.

Dropped my shirt off for some alterations this afternoon and was able to receive it completed the…read moresame day. Fast, friendly, and efficient service. Will be back for all my dry cleaning and alteration needs.

Have been going here for years but my most recent visit was a disaster!…read more Brought in a few shirts and a pair of slacks for cleaning. The slacks had something splashed on them at a restaurant (some kind of sauce) and I specifically asked them to pretreat and remove the stain. The lady marked the stained areas with a sticker. When I picked up the slacks another lady was there and had no idea if the stain had been removed. So I checked and not only did they not get the stain out it appears that they spread the stain into the pants leg because they pressed the stain into both legs. All the lady said was sorry no offer to try to clean them properly. So I tried to clean them at home and was able to remove most of the stain with Shout and going thru the washer. but the area that they pressed melted something into the fabric so the slacks are relegated to yard work from now on. If the cleaners had just done a simple pre-treatment like I asked them to, everything would have been fine. I will be giving up my dukedom and will never return here. I advise you to avoid them as well!

My family has been coming here for 10 years and after today, we will be changing dry cleaners. I…read moreshould check my clothes before I leave but because I trust this place I never do. I decided to go back to the cleaners after seeing stains on my coat and they wanted to charge me again. It was exactly in the condition it was in when I brought it home. I was shocked when I spoke with the owner and he was questioning me and telling me to take my business elsewhere. I will for sure be taking my business elsewhere and will let my family and friends know about this place. All their police /sheriff uniforms will be going somewhere else. It's ridiculous how you help small business owners and you get treated like crap. Forget those "specials" they have and go somewhere else where customer service is better.

J&J cleaners works perfect for me. They open early the man there is very friendly. Good customer…read moreservice definitely taking my dry cleaning back to him when they need to be done. Prices are fair. Can't complain completely satisfied with JNJ cleaners

I had a very unpleasant experience here due to the owner's behavior. I parked in a spot in front of…read morethe business that had no sign or indication it was reserved. The owner ran outside, immediately put up a board claiming the spot was his, and started screaming at me, repeatedly telling me I "better move my car." The way he spoke to me was extremely rude, aggressive, and disrespectful. This was completely unacceptable and uncalled for. I would not recommend this place to anyone.

So far so good. The pricing is excellent and I saved ten percent for paying upfront…read more The cleaning takes two days and I will circle back on review part I.

Simple, fast and easy. Get a discount for cash. Amazing place. I wouldn't go anywhere else.read more

Goodness gracious! What a grumpy rude man! Unfortunately my experience was very similar to many…read moreother reviews! I just asked about their service and he was very defensive and rude for no reason. I decided to just leave. Totally unnecessary.

Stay away from this place, owner couldn't care less. Took stained clothes, he took them in with no…read moreproblem. No stains came out. I asked for a credit, he would not give a discount because they "still did the work." Completely unprofessional with an attitude. Stay away.

The best place in chino hills for your laundry. Price is so good plus good service. It's a lot…read morebetter than the one inside a grocery store. Will always be coming for this cleaners.

Not very friendly and $1 difference between a man's shirt and a lady's shirt.. I do not use…read morecleaners that often but will price the others in the neighborhood before I go to another!! You have to charge over $10 before they allow credit or debit.. So I'll pay the $5 and never go back