Scratch and dent... these look brand new!!!! Our washer went out of course right before the…read moreweekend laundry duty. Not only did we have the washer problem but a counter height issue. None of the newer front loads would fit. Dan worked with us to get the feet to go down (not by simply twisting) and as you can see it fits perfectly. We purchased on a Tuesday and by Thursday we were cleaning clothes. All other big name places would've taken weeks to get them installed. I highly recommend A Better Buy Appliance to anyone not wanting to pay overpriced retailers and don't mind a minor flaw (still can't find one on my washer/dryer). I'm looking forward to another appliance going out just so I can get a nicer one here LOL.

looks like a money laundering front. went during store hours and it was closed, locked, and dark…read more it looked like someone had their cell phone and belongings on a table by the door. sign said "call for help" called four times with no answer.

I've always been a hands-on kinda guy with things around the house. Now that I'm in my late 60's…read morewith a bad back and knees, I've found some repairs beyond my ability and must humble myself and call for help. Trouble is - you never know who to trust. So, said a prayer and asked the Lord to guide me. I was lead to Prostar Appliance Repair. I got same day repair with Aleksander. I am amazed with how polite, courteous and professional he was. Simply amazing work.

My refrigerator stopped working, my freezer operation was degraded but was still running. I…read morecontacted ProStar due to their almost perfect ratings. That was on Sunday 26 July 2026. They responded to my text amazingly fast. I texted them early Sunday morning around 7 AM. Told me someone would be coming by 11-1 PM. I thought that was awesome. BTW not a fan of AI, but their AI call center is amazing. 1 PM (name withheld) shows up with his tool bag and walks in. He seemed to be in a hurry on the way in and on the way out. He pulls the refrigerator off the wall, does (something?) Pushes it back and tells me "my compressor is dead". He sends me an estimate for $1046.78. I place $100 cash down to get repairs booked so I now owe $946.78 on a "dead compressor" repair. He then scoots out the door after maybe 15 minutes. Knowing a compressor failure is a costly failure, it caused us quite a bit of stress. I decided, against the advice of my wife, to still give ProStar a try. She was ready to cancel repairs and buy a new costly refrigerator which I talked her out of because I know almost all brands are garbage except for Whirlpool/Kitchen Aid. Here comes Shawn on Tuesday. Super guy, diagnosed the problem correctly with pictures for me, got to the part that was actually malfunctioning (freezer fan assembly with faulty sensor causing a big block of ice over it) and got it back up running for way less than "a dead compressor" like "expert" (name withheld) said. $481 bill plus my $100 deposit. I'm giving you all 4-5 stars because of the initial poor customer service I got.

Ruben Morales really took care of me and my family! If you are in need of any appliances go see…read moreRuben! You won't regret it.

I highly recommend not ordering from this company. Despite their promises and assurances, it became…read moreevident that the company engages in misleading practices. I ordered a couch and it arrived with no legs. You would think this would be an simple problem to fix, but no. Instead the store sent me on a wild goose chase, searching for answers to resolve this issue. It took me 5 weeks for the store to finally deliver the legs, AFTER I was left with no choice but to involve my credit card company to intervene. I was promised mutiple times to be updated during the process and they failed to deliver on their word. Be wary of placing trust in a company that appears to have little regard for honesty in their dealings.

My family and I have used Certified Appliance for over 20 years. They are extremely courteous,…read morefare, and they run an honest business. Not only are they punctual and professional, but you can rest assured the job will be done right! I feel very comfortable with them in my home. You can tell they take pride in their work and appearance. I would highly recommend using Certified Appliance!

From the owner: We specialize in LG and Samsung we are certified in Samsung, LG, whripool, GE, Frigidaire Bosch…read morethermador and many other brands. We work on refrigerators, ovens, cooktops, Range's, microwaves, over the range washers, dryers, dishwashers. Built-ins and ventahoods. We started this company to help the senior citizens in the community so many people try to take advantage of them. We have work in this industry for the last 20 years. We 3 owners decided to open this company for our community we also offer payments for any customers that need an appliance repair. No contracts just customers word and a friendly handshake. We are a honest and fair andvwant our community to know there is still companies that care.

A++++ Listen y'all, in a time where it feels like everyone…read moreand every company is out to squeeze you for every penny, I can't tell you how appreciative I am to have JC as my appliance guy! He has very reasonable prices and often credits the service visit fee towards your overall repair amount. He goes out of his way to actively try to save you money without sacrificing quality. He isn't afraid to tell you when it is a better idea to buy new versus sinking the same amount money into an older product. Highly recommend JC. He's provided excellent service to many of my friends and family!

Highly recommend this repair technician. I accidentally gave him the wrong part information before…read morehe came out for my refrigerator repair, but he was still incredibly friendly, professional, and helpful. Before he arrived the refrigerator actually started working again on its own. He didn't make a big deal about it at all and simply told me to call him if I needed anything in the future. While he was there with the wrong part, he also took time to answer questions about a few other appliances. Honest, knowledgeable, and easy to work with. I'll definitely keep his number on speed dial.

We've purchased a couple of items from them as well as have had repairs done by them. Always…read morehelpful and reasonable prices.

Don't do business with this company. I purchased a washer and dryer from them, and both have had…read moreongoing problems for the past three months. I've had to call them back multiple times for repairs, and the issues still haven't been resolved. The installation was also done incorrectly, which created additional problems. It's frustrating to keep having technicians return to fix issues that should have been handled properly the first time. Based on my experience, the customer service was unprofessional, and I was treated rudely when I tried to get the problems resolved. I regret buying from this business and would not recommend them to anyone looking for reliable appliances or dependable service. Do not do BUY FROM THIS COMPANY.

Beautiful furniture and great customer service Found a post…read moremade by them on Offer Up contacted them and went to pick it up unfortunately the item was bigger than expected so I had to come back later Was taken care of by the owner daughter herself she is amazing and very friendly making all the process very easy I went around and look at the furniture everything is beautiful and prices are affordable They are located next to Bandera HEB close to 410 and it might be a bit hidden o live near and never seen that store before until I saw a post through Offer Up I was very pleased in general I appreciate how they treat their customers with respect and a welcoming attitude Thank you

Extremely disappointed in the terrible customer service by David. There was an apparent lack of…read morecommunication and compassion. This is very unfortunate, and I am saddened to say that I will not be coming back.

I bought a refrigerator, washer, dryer, and dishwasher from them. The dishwasher and refrigerator…read morewere new just dented. The refrigerator was $2200 less than the normal price and it was significantly less than other dent shops. The staff were super friendly. I needed my old dishwasher removed and the new one installed. Like many places they don't install the dishwasher. The lady was very helpful and called a few places until she found a friend that would remove the old one and install the new one for me for $75. That was really helpful since I was making calls to find someone and wasn't having any luck. Though the order was placed late in the day and added to after I left the store; they still delivered the same day ( not many places deliver at 8pm) overall I am very impressed with the business. For the price, the quality is great. Way better than rolling the dice on craigslist which was my alternative for finding used appliances.

This is the worst company I have ever had to deal with. The technician, especially one named S…read more Lan, does not listen to the homeowner at all. They are contracted with AHS, and when AHS informs the customer about what needs to be done, it is suggested in a very rude manner that they should call the office. I have informed AHS never to send A & S Appliance to my home again. My situation is still not resolved. I spoke with AHS, and they need to find another company to address the issues. If you don't have AHS, don't waste your money on this company. They have a bad attitude, are rude, and display a sense of entitlement. I should have known something was wrong after the second visit. The third time, the technician was supposed to inform me about what they needed to do, but S. Lan decided he knew better than me and left the premises instead.

These folks have been super helpful with several purchases. Nice selection and great deals. They…read morecan work to arrange delivery, and often very quick. Anytime they didn't have what I was looking for, they were helpful in finding suitable options. Great to work with.

It's dented because it fell off a truck We had bad luck…read morewith the washer we bought because it has missing parts That we had to buy after we got it home