About 3 years ago I have been in Alton intermittingly from GA to help my dad. He bought an RV for…read moreme to stay in, and we love Helmkamp for all their generous help, answers and suggestions. However, as the RV was tethered in, he suggested Jay Wiseman. This sweet man went beyond kind to help us, quickly returned calls, very fair prices, and great work. Altho already retired, he was doing this to help his son. Over 2 years ago, per my rq, Jay special ordered a programmable thermostat, which I had to prepay, and was told he the $134 would include his bringing over and installing. A short time after this Jay had to medically retire, and I was told his son would do it. Although the next time I reached Jay, I was told his son had already taken care of it.. over the next several months, his son never called me, returned my calls or messages, yet still has my $134.00. I am in my late 60s only on social security, but it looks like I have taken a $134 loss. I do not know what became of the unit or my money. Without Jay, I cannot in good faith suggest his son for any service, for repairs or any parts.

I bought a Travel Trailer from them about 5 years ago in Hartford, Illinois. The whole experience…read morewas Great! From sales, financing to delivery was exceptional! Great RV Dealership!

I was very pleased with the service and knowledge of the staff. Definitely would go back. I…read morepurchased a Flagstaff 41OTG, which is the most basic model. The staff was wonderful, from the service guy, the finance guy, etc... Matt, Dave, Cody, Eric, Amber, etc.. (Didn't catch the name of the gal at the service desk, but she gave me a t-shirt and was very friendly).

The Guys at Campers Inn in Collinsville are Exceptional! I recently bought a Grand Design Imagine…read more2300MK from Jeff and he explained the workings of the camper and answered all of my questions. Also, Chris in Finance did the same. I called today about an amperage question and Rob in Service patiently answered all of my questions and explained to me how it works. I'll definitely be driving up from Texas again to buy from these guys!

If I could give this place no stars I would be happy, I dropped my 5th wheel off at this location…read moreon a saturday. I asked the tech who wrote down the info on it needing my awning strut replaced and a compartment latch replaced. I was assured that they could get both fixed by Tuesday at noon. ( i already diagnosed the strut and gave part numbers) Tuesday I dont get called so I figured im good to pick up at noon. I get called right at 1230 as I am about to pull into the lot stating that they haven't started working on it yet. They told me I would need to pick it up the following day. I told them that I already had a vacation spot for that night and that I am going to be out of pocket by 20.00. So I thought to myself and said just go ahead and get it fixed. Wensday comes up no call, so I reach out to them. They tell me they cant find the strut and that they are waiting for an email from the manufacturer. I asked them what size were they looking for, they said it was a 30inch which is funny bc it is riveted in place and only way to find true size you have to remove the strut. I asked them is they removed it, response was no not yet... so I told them I looked up the part number and found it in less than 30mins. I also asked them to drill out the rivets and I will just fix it myself ... I drove up there to pickup my camper noticing that the compartment latch wasn't fixed either... I went inside and they said they had no idea they were supposed to do that... So now im thinking I dont or won't have a bill... Mistakenly they tell me I owe 50.00 for a half hour worth of labor which my friend and I opened up the awning prior to this and I told them it took us less than 5 mins to do so and to drill out two rivets maybe extra 5mins ... They overcharged me, didn't complete and of the jobs I gave them and told me to have a great day .... I could have had all this done prior to today if I would have known I wasn't dealing with unprofessionals. I dont not recommend this company to anyone, not only buying, selling, or letting them work on your camper ... This place will scam you out of your hard earned money and tell you to have a great day...

I've been in here 3 times now. The first time I was looking for new tires. They told me they were 2…read moreweeks out. I went elsewhere and got tires for my and my daughter's car. (8 tires) 2nd time looking to balance 2 tires. Again no time. Today I had a flat a block from them, I pulled in and explained I just got a flat and can you help? ( I'm 67 & handicapped) they told me no but if you leave it they may be able to get to it tomorrow. What ever happened to customer service? My family and I will not be going back to this place, and we live in Troy!!

was getting ready to take my son to college 3 hours away. he had a screw in his tire I called to…read moreget it fixed he said I can get it in sometime today I told him we have to be there by noon for move in and he said bring it in I will take care of you! thank u so very much excellent customer service!

Read & believe the other O/O's in the reviews!…read more Shout out to Dan and Matt in service - for completely taking advantage of me. I brought my truck in to have the bushings on my fifth wheel replaced. Instead of a straightforward job, they hit me with over $700 in labor and diagnostics. Here's the kicker: $350 of that was just for diagnosing a bad bushing. Anyone with basic mechanical knowledge knows that identifying a bad bushing takes a matter of seconds with a crowbar. It's a routine inspection, not rocket science. By the time they were done padding the bill, I was staring at a total of over $900. For what? A job that should've been half that, at most. The whole thing felt like a blatant money grab. These guys are crooks, and they clearly prey on people who trust them to do the right thing. If you're thinking of bringing your truck here, do yourself a favor and look elsewhere unless you want to get gouged.

Wow this has got to be one of the best freightliner And western star dealerships I ever been in…read more And I would not hesitate to tell any driver ooohhh yes take it to Truck center in Troy Illinois miles down on 55 opposite the T.A Truck stop.. Wow driver lounge with showers And washing machines And dryers And free hot dogs And donuts And coffee And even a quiet room for sleeping yes I highly recommend Truck center in Troy Illinois

We were traveling in the area when we had issues with our refrigerator not lighting. He came out…read morethe next morning and had it repaired within 30 min. He explained everything to us and we even decided to have him come back out to add solar to our rig.

Don't use this man everything I had him do I had to have someone else fix. Plus he flat out stole…read more800 dollars from us. We hired him to install a cheap heat system that he said he was a dealer for. After about a month and a half we told him to just give us our money back and we would find someone else to do it. We ended up getting the heater installed through someone else. So we basically just gave him 800 dollars. My wife is a traveling nurse and we had to go to the next assignment. He has never tried to make it right and it's been like 5 months.