A car was in the driveway of a property I was selling. None of the neighbors knew who owned it. The…read morecar was blocking my entire Open House from happening, as hours passed and nobody came for it. The police kind of shrugged and told me they'd come back in a few hours and mark it for towing if it was still there. The other towing companies that do impound for the police shrugged and said "wait for the police to mark it." These guys a half-hour after I called them had picked up the car and whisked it away. Open House saved, I will use them moving forward.

Crossroads is our preferred tow company! They are quick and inexpensive…read more They treat our customers as family and have had nothing but good reviews from all of them! Tony in the salvage dept is amazing also. He goes above and beyond to find us what we need. Thanks guys for being always there and always YOU! Rochelle @ Garrity Blvd Auto Body, Inc.

They were the only company willing to tow my husbands lowered car- and did so with care,…read moreprofessionalism and speed. Even though we paid out of pocket- they didn't overcharge. State Farm needs to use these guys instead of the boneheads they usually send. Great tow operators that I will use in the future if I need it!

they were here Friday and caused an accident, leaving my car in gear when sending more juice to the…read morebattery. (On Friday, Larry Weller said he'd at least pay any deductibles.) they refused to provide their insurance information and told me to have my agent call them. they refused to give my agent their insurance information, saying " sue me" and told him to call their attorney, but hung up without providing their attorney name. no matter who's at fault, it's customary to exchange insurance information. I wonder if their insurance has lapsed. Will add to review as incident proceeds, they have a page at the secretary of state, but not at the BBB. It's a shame I have to give them even 1 star to post my review.

We chose Tolsma Auto Body based on the Yelp reviews and the initial estimate…read more We are new to the Treasure Valley. We had a parking lot mishap where a stub of concrete that was not very visible caught the front bumper of my wife's car and shredded the bottom edge of the driver's side as well as pulled that part of the bumper away from the body. Tony Tolsma is a nice man. He looked at our car and gave us an estimate for $1460. Since we had already received an estimate for about $1860 from another well reviewed auto body shop, we went with Tolsma. Ernestine is the office assistant that we communicated with for the repair. When we brought the car in, on a Tuesday, she said she thought the car would be ready by Friday. My wife called on Friday and was were told that there were issues with getting some parts, and the car would be ready on Monday. I understand that things happen. My wife called on Monday morning. Ernestine said she would have to call the parts people. She said she would call us back but didn't. My wife called again later and was told that the car would be ready by 1:30. We arrived at 1:30 and the car was parked outside, ready to go. My wife noticed that the color of the repair was not a perfect match to the rest of the car, though Tony told us that his painter was excellent at matching colors. When we went into the office, Tony told us this was because of the difference in colors on plastic vs metal. Otherwise, the repair looked good. We were shocked when the bill came to $1950, about $500 over the initial estimate. When we inquired, Tony matter-of-factly told us that he had thought the bumper part included the bottom spoiler, and he was mistaken, hence the higher cost. We thanked him, paid, and left. I knew that my wife was upset about the cost of the repair being so much more than the initial estimate, especially since we were paying out-of-pocket. I was unhappy as well. We are on a fixed income and, to us, $500 is a lot of money. I called Tony later and thanked him for being a nice man and for fixing our vehicle, but expressed my disappointment that the cost of the repair was so much more than his initial estimate. I told him that we should have been alerted to this prior to the repair so we could at least have been prepared. He thanked me for my call, acknowledged that he should have communicated better with us, and apologized, but did not offer to adjust the bill. My biggest problem with all of this is that Tony did a poor job of assessing the scope of the repair. Had we known that Tolsma was going to charge us $1950, we would have gone with the other auto body shop, which included the spoiler part in their initial estimate of $1860. If we need any auto body work in the future, we will not return to Tolsma.

I was headed out on the interstate to Fruitland from Nampa, and then something happened and my…read morevehicle wouldn't drive and started smoking. I called "7" tow company's, they said; it's to far, called someone in Ontario and said call someone in Caldwell, they didn't have a big enough vehicle for my passengers and Great Dane, their tow truck was out of commission, some didn't even know where I was when I described where I was. The company's I called seemed like they were annoyed and it was a Saturday evening burden. I went down the list on google and called Tolsma. Bill was very friendly, told me how much is would be, told me 30 min and arrived with his monster towing truck on time. Bill even stopped 2x, once to pick my passengers up that were getting food ahead at the truck stop, and the 2nd to drop off at my passengers house to get her car. The process was smooth once Tolsma pick up. Thanks Bill

Absolutely the best towing service in the valley. Use them for my business and they never…read moredisappoint.

Super fast, super affordable.. Awesome awesome!! 5 STAR!!…read morefor sure!! Trudy

I haven't used too many towing services, but everyone I've met from Nesmith has been incredibly…read morefriendly, and good at what they do. On time, skilled, and responsive drivers are key I'd guess and our driver, Jesse, has all those qualities. She even came in on her day off to help us. I'd use them again in a heart beat.

Nesmith Towing is our go to company. They have always been so fast and caring when we have had use…read morethem. There is never a good time to have your car break down. These guys definitely go the extra mile to make sure their customers are taken care of. I highly recommend.

This company tried to tow my truck while i was in a business in the same parking lot, i was parked…read morein a regular spot, not marked with any signs warning of towing. again it was the same parking lot. luckily i caught the guy before he could drive off, asked why am i being towed. another business hired them to do it. at the time i was there less then 20 min. it was the same parking lot with no signs or warning. when i asked how much to drop my truck he did not know the fee to drop it. i tried to call the number on the truck and it went straight to voicemail. the driver said he thought it was a $140, this is absolutely wrong! i was there for business using a company in the same parking lot. i will be reporting them to all sites and the BBB

I can't say enough about Dustin at Western Idaho and Recovery…read more My situation was unique: I have a 1930 Model A which I wasn't able to start. I was able to get an appointment at Restoration Rod's (can't say enough awesome things about them!) I talked to Dustin on the phone and he reassured me that he could get my car into the shop without starting the engine. And did he ever! He had all the right tools to get my car onto his tow truck. In fact, he even made it look easy. The following day, he towed my -- now working -- car back to my house. Dustin's price for these towings were solidly sound...less than I anticipated. To top it off, he is one of the nicest people you will ever meet.

Thank you Andy. You were awesome towing my 'green eye girl' my 1956…read more150 Chevy. Sue Fuller

Valley View was the easiest part of a sucky situation! I always thought having a car towed would be…read morea pain and expensive but they were great- super quick, professional and what I would consider reasonably priced! They were so great we called them back when we were able to find a shop to get our car into. HIGHLY RECOMMEND!

They blew up the transmission in my pickup and then still tried to charge me for the tow. These…read morepeople are scoundrels!

Showed up promptly. Super friendly and knowledgeable. He's a car guy so we got to chat while he was…read moreloading up my car. If you are in need of a tow, this is your guy!

Jeff provided the most incredible service in our hour if need. He picked us up in 15 minutes when…read moreour car broke down at 5pm, and got us where we needed to be. He went above and beyond to help us and we will never forget his kindness! Would recommend this service to anyone in need.

Jeff is the guy to call. Helped me out quickly and was back on the road within minutes. Very…read moreknowledgeable. Very very resonably priced. He was a life saver. Thanks jeff.

Thank you 4 picking up my vehicle from the scene. Ugh, it was a bad day, but your service helped…read more Thank you. Nice, funny & catchy business name BTW

Estimated arrival was 60-90 minutes. Called them after 90 minutes with no answer. Called again…read moreafter 2 hours with no answer so we cancelled our request. Unreliable and no communication.