Arrived much more quickly than the estimated time, which was great, because I need my van to go pick up my dog from the groomers. Chad was very professional, friendly, and efficient. Would definitely recommend him. read more

Called for a tow, they texted and said they were five minutes away. 35 minutes later no sign of them. I called them and was told the driver had to go in for a meeting with management. Was given a new ETA by a very nasty woman that does their dispatch, who said repeatedly "if you don't like waiting call someone else and I can cancel your pick up." I had call other companies and told them not to come whenCode are said they would get there first. So I was stuck waiting. Turns out the witchy dispatch woman cancelled me anyway without telling me and I waited hours for a truck that never came. Don't call these people. They jerk you around, and leave you hanging. Very unprofessional. read more

I will definitely be calling these guys again if ever I'm in need of a towing. Ben was super awesome! He was quick to get to me considering where I was. Super friendly and he took his time loading up my pickup. The drop off was just as great too! He put my jacks under the pickup so we are able to fix it today... Thanks again Ben for all your help and coming to my rescue! I will highly recommend these guys to anyone that needs a towing. ​ read more

Code Red Towing - Roadside Assistance Near Me - Nampa, Idaho

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Absolutely terrible service. They didn't tell me all of the paper work I needed which resulted in a longer process and costed me 500 more dollars in storage fees. Zero help and couldn't care less that what they did costed me more money. read more

Jorge was very friendly and respectful! The service is impeccable. I highly recommend Code Red Towing! read more

Code Red Towing - Roadside Assistance Near Me - Nampa, Idaho

I had a blowout on I-84 late in the evening. Problem was that this was a tire on a large dump trailer that had a tractor inside it. Code red took my info and had a truck sent my way fast. The driver was able to get the whole trailer loaded up, moved into town, and unloaded equally as fast. The price was very reasonable for the service and the driver was great to work with. All thumbs up! read more

Outstanding Service!!! I can't begin to explain just how well they came thru for me in a situation that was beyond aggravating in every way...... I will forever call them first Thank you! read more

Iv gone thru a couple towing companies for crappy reasons... but this experience was amazing! Aiden was my driver and man is he a good guy! Called me to ask when I'd be ready with no rush behind it! Made me feel comfortable letting him drive my car around and didn't make me feel dumb when I asked questions! Thank you Aiden! And thank you code red towing! read more

Code Red Towing - 328i bmw - Roadside Assistance Near Me - Nampa, Idaho

Very disrespectful dispatcher. They never arrived. Waited 3 hours for nothing. Most plausible reason is because the dispatcher was in a such a petty mood and secretly canceled the tow after hanging up. Ended up having to get a completely different tow company after a great amount of time was wasted. read more

Terrible company. Very poor communication, no customer service, and they abuse their power as a towing company. They don't care about people, only about quick money. The whole process felt shady and unprofessional. I strongly do NOT recommend this place to anyone. read more

Called AAA 8:30 AM I received a call from Matthew 10 minutes later that he was on his way. Matthew was in my house 10 minutes later. Matthew was attentive, polite and friendly IMatt took my vehicle to the dealer right after I recommend their services 100% read more

My son had been using my trailer. I didnt even know it had been towed until a week after. It was in my deceased husbands name. But they would send me to collections if I didnt come get it. I asked to talk to someone about the price of towing. The receptionist said owners would call me back. That was last Thursday. I called again Monday. She said said would give them message again. Today Tuesday I knew they werent going to call me back and would just let the price keep climbing. Dont trust them at all. read more

I needed to get my garage door opener out of my car after Code Red Towed it to their lot. I made an appointment and when I arrived, they had no record of my appointment and no one was there to meet me. After waiting 20 minutes for the driver they then informed me I needed to have my registration. I had my daughter take a picture of it at home and send it to me because the driver said that a picture would work. Once I had the picture, they told me that they needed the physical paper. I complained to the driver and the receptionist that no one had told me I needed to bring the registration with me. The receptionist was rude and hung up on me. I called back to speak to the manager and she told me he's not in and she took my information. She then told me that they'll call me back whenever they can. I said OK and if they don't call me back I will keep calling until I get a hold of the manager. At that point I had no confidence that she would relay my message to the manager. She was very hostile and told me that I was threatening her. I told her I was not making threats. I was simply saying that I will keep calling until I got a hold of the manager. She hung up on me again. This whole experience has been horrible. I wasted hours out of my day for nothing. I will never use them again, I highly recommend finding another tow company!!! read more

November 2025 our Dodge Dually broke down on the side of the freeway. I called AAA who dispatched Code Red Towing. The driver was timely and very courteous. However when he was unloading the truck at the body shop, a part of the steering mechanism broke. This was due to the way the driver attached the chains. As a female, I was not aware of how these trucks should be loaded. My husband was a tow truck driver for many years and had he been there he would have said something. The driver immediately took responsibility and said they would take care of it. However, when the Operations Manager called, he made every excuse why the claim would be denied BEFORE looking at it. He ultimately denied that the company was responsible and closed the case. We've tried to contact the owners twice but they have not responded. It turns out it was an $80 part we ended up paying for and also put a claim into AAA. We were highly disappointed with the level of professionalism from the management team and owners. Use this company with caution. read more

Code Red Towing - Roadside Assistance Near Me - Nampa, Idaho

Thank you 4 delivering my car safely from the tow yard 2 the body shop 4 my insurance claim. Loved the text alerts! I was able to get an estimate before the weekend. read more

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Very short waiting time from the call to pick up they took very good care of my vehicle I feel very safe with them thank you very much your driver was very professional and top-notch thank you. read more

I hit a nail on the highway and requested roadside service. Kris Randall called me a few minutes later to ask if I had a spare and tell us he was on the way. When he arrived, he asked a few questions and got to work quickly. He had lift in his van and knew exactly what to do. I asked questions along the way and he was friendly and helped us get back on the road quickly. If I had tried to read the manual and do this on my own it would have taken me 3 hours. He did it in a few minutes. I am so grateful. read more

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We requested service from Mountain Home and they came out! Johnny was absolutely amazing! He hooked up our truck and hauled ass back to Boise safely! He was friendly and definitely knewwhat he was doing. Plus, he drove all the way from Caldwell to Mountain Home when no one would in a snow storm! He had clear communication and was very pleasant. Highly recommend this tow service! read more

Odd, to see the bad reviews. I obviously can not speak to their experiences. Mine ~ was Excellent! After a 'knucklehead' moment, getting too far to the right on a gravel road with a VERY soft shoulder, I nearly rolled my F150. Being some twenty miles off-road, in the Leslie Gulch canyon, I anticipated a high quote. And high indeed! Though, when it was said and done the actual bill was some 25% less. Dillon and Austin provided a very professional and strategic lifting of my truck out of the ditch. Though I hope to never repeat such a moment, if a tow is required in the Nampa, Idaho area, 'Code Red' will be the first company that I call. read more

Code Red Towing - 'Code Red' recovery! - Roadside Assistance Near Me - Nampa, Idaho

The worst . I was referred to this company by bmw assist I needed a 1.5 mile tow to the bmw dealership on maple grove rd. After waiting for over an hour on a sport busy Fairview avenue, I was told it would be another 2 hours or more to get towing service. For a total wait time from my first call for assistance of 3-4 hours. This is unacceptable. When I probed further the tow company told me bmw assist roadside service told them this amount of wait time was fine. This is NOT acceptable !!!!! Don't use this towing company. No compassion, no caring, and they don't care about the customer from my experience. As far as their concerned when you are stuck snd need service, they just don't care. Don't even consider using them! read more

Minus 5...negative 5! Terrible company! So I can't use cuss words on here so I will just say this company is beyond terrible. Rude and unprofessional. Not sure why AAA is doing business with them. Got scheduled for a towing thru AAA in Idaho. First ETA was 60 minutes Saturday at 1am. After one hour I called triple A to see where they were and was told they canceled, stated roads were "unsafe". So my son had some people pull him with a chain down the hill to a mini mall. I called Triple A and they said the call was accepted and they would be there in another hour. This company never showed (I had to call triple A and tell them to get another company) This 'Code Red Towing' is incompetent, lazy & slow. Waits till last minute to say they cannot tow you because it's "unsafe roads" when some people with a truck & a chain can tow you down the hill. So basically pretty incompetent if a professional tow truck company cannot help you but some normal people can. Don't try to get a tow on a Saturday night, they are probably out drinking beers and too drunk to drive -so it's NOT the roads, it probably just UNSAFE / incompetent TOW DRIVERS!! read more

How can you be tow company and not know the rules of the road true dumbasses and dont know how to tow a car instead of just drag it right will never use them or recommend them to anyone that values property read more

We recently purchased an embroidery company and needed to move a 2.5 ton embroidery machine, Code Red came through for us. Beck was prompt, thorough and very quick, he had the embroidery machine loaded in less than 25 minutes. Beck took great care in transporting our machine and made sure it was unloaded with care. Beck was amazing and we will refer people looking for a great towing company. Thanks again Beck, you rocked!! The rates were very reasonable. read more

Fast and reliable! Use them in the Treasure Valley if you are ever in a pinch and need a tow service. I know I will!

The service that Mark provided for me was professional, extremely courteous and friendly. I was told a tow truck would arrive within an hour to an hour and a half. The tow truck arrived within 20-30 minutes. Mark definitely made me feel that my needs/assistance was top priority. I greatly appreciated his assistance with towing my car to the auto repair shop and our conversation along the way. read more

I had slid off the road in my 1982 34 foot motorhome and the police came and I had to have my motorhome towed. Code red was on rotation and were called to come tow it. They arrived hour later then dillion the big tow truck looked at it and I asked him how much it was going to be and his response was a lot. My friend and I sat in his car and I was asked to come over and speak to dillion. When I got back to dillion he asked me how much I. Would afford and I said a thousand would be pushing it. He then said how about 800.00 and I said ok. I then asked him how long do I have to get the money together and he said two hours. I had the money down there in 15 minutes and my friend and his friend when to pay them and they said they didn't have the other truck they needed and left. The Torch towing was the next tow company to come out and they couldn't do it because code red already made a deal for $800 and they needed to come back out there and do what they said they would do. 7 hours in to this and the police mad ode red come back and do it. Before they even touched it I took pictures and both my friends did along with three boise city police officers being there and all that was wrong was it was stuck . After they meaning "code Red" got hooked on to it they busted of my driver side rear axel that was not even the side that was stuck. They then threw that inside my rv on top of everything and continued yanking on it by that axel when all that was needed was to be angered and pulled straight backwards and it would have been done. A witness whom I'm nit going to disclose the name was there and said they destroyed that on purpose. Before seeing or knowing that my axel was busted my friend and I took the 800.00 dollar's and went down to there yard in Caldwell and upon arrival we were met by a disrespectful overweight man in a code red van that would not open the gate until he was paid. He handed me his little computer thing to sign something and before signing it I asked him isn't there something that is should get to read that I'm sighing for he said no it is just the recipe saying I paid the eight hundred dollars and that he would send it to me after I signed it. So under that I signed it and he got out and let us in and said it's up there go pull it out. Upon walking up I noticed it was leaning but went to get in the rv. I opened the door and a tire was sitting rite there on top of our stuff. My friend and I walked around the rv and noticed the busted back axel and went to the guy and told him they broke the axel he said. I don't know but you need to get it out of here or your going to be charged 100 a day . I went back and fourth with this man asking to speak with the owner because this wasn't like that and they need to fix it and the owner was busy and he sent ah mechanic from there shop out and he said I don't know what the hell they expect me to do that axel is broke. The owneddid finally speak with me and admitted to them breaking the axel and said that is why they were only charging me 800 when they had two trucks out there and discounted me the 1,100 for the second truck when that deal for the 800 was made before they touched my rv. He then got upset and threatened me that if I didn't take the deal that he would keep my money I gave him and keep my motorhome and and all of my stuff and my kids stuff and charge me full price and I would get nothing. Then he said and now before you can take it you need to have the bill of sLe notarized so I have to track down the guy who sold it to me and do that. I asked if I could have my money back since they weren't letting have the rv and they said no. I came back two days later and the overweight rude man was there to let us in. I gave him the paperwork and went to start the rv and they left the key on and killed the battery I had to jack up the back axel and chain it because it was on the ground. I asked this guy if he had a jump box because the battery was dead and he said no. He then got tired of waiting and came out with his jumpbox but it wasn't strong enough well he continued to yell at us saying get it out of here and that he is going to charge us 150 ah hour and that it needs to be out. I said you guys left the key on and broke my back axel so how am I supposed to get it out and he sId he don't care. I asked if he could pull it outside threatened with one of the 3 code red pickups there and he said nope not my problem. I did speak with Eddie in the office and he said to come back with something to pull it out tomorrow between 9am and 2pm . And that is what I did.. we had to rent a uhaul to pull it a hundred feet out of there yard and here I set with a broken motorhome that they broke . DO NOT USE THEM. THEY ARE CROOKS AND WILL ROB YOU AND LIE TO YOU. THEY TAKE NO RESPONSIBILITY FOR ANY OF IT AND THEN THREATENED ME . THEY SHOULD NOT BE WORKING WITH THE POLICE THEY SHOULD BE IN JAIL FOR EXTORTION. I will post pictures read more

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Son had flat tire. Code Red Towing driver showed up (via AAA) and made my son do all the work to change the tire. One star because I can't give negative stars. I added a picture showing the driver watch my son do his job, getting completely dirty in the process. read more

Code Red Towing - Call Code Red if you want them to watch you change your tire. - Roadside Assistance Near Me - Nampa, Idaho

This company scammed me. They didn't tow me but just used a winch and pulled me out I'd a snow ditch in 5 min and charged me $364 and also billed the insurance company $50 for roadside service read more

Horrible service and really bad communication and timing. They first told me 1 hour, then two, and ended up taking 2.5 hours to tow my car.

Everyone watch out for these guys, especially the lady that handles billing. They will over charge you even though the city of Boise handles the charge. They charge $45-$50 a day when in Boise code it's $25 a day. Make sure you don't get fucked by these people. The actual tow truck drivers though we're amazing and friendl read more

I called AAA because the battery was dead in my car. Matthew came by and had the car running in short order. He was very friendly and helpful. read more

Code Red towing responded to my AAA request. They were on time and very efficient. I needed my car taken to the auto shop where they then provided a picture that it had been delivered. We didn't talk much but he was nice. read more

Dishonest and not willing to take accountability for mistakes on their end. More focused on how much money they can get from you instead of taking care of you. Will not reimburse you for their mistakes or take any action to make things right other than arguing back and fourth!! Unprofessional company. read more

I was in an accident on 2/3/23. The Idaho State police asked if I had a preference for tow companies. Due to using Code red in the past I asked for them. ISP contacted them and they sent a tow truck to get my car. The driver arrived to where the accident was quickly. I gave him the key to my car, asked if he needed and help loading it, gave him the address of where he was supposed to drop the vehicle off at, asked him if he needed any thing else from me and if not if it was ok to leave. He told me I could leave so I did. I called the next day to get the bill to submit to my insurance, that's when I learned that they had taken my car to their impound yard. I became annoyed at this knowing there are alot more fees for it being there and for not dropping it off where I had instructed the driver to. I was told by the co-owner Jami that because it was an ISP contracted tow that it had to go to their impound yard. I apologized at this point for my attitude on the phone and asked how they wanted to resolve this, wait till Monday if they would waive storage fees for Sunday and Monday or I wanted it moved Saturday 2/4/23. She said she would talk to her husband because they were out of town and call back. Their dispatch office calls me to pay the bill to have my car released. They have had items than 24 hours at this point, the bill is 383 and with a 4% fee for using a card I pay 398. Then I have to pay them another 113 dollars for a second tow to move the vehicle to where I had asked them to take ot originally. I meet the owner of thar shop at his business to pick up a different vehicle of mine that was there and he asks why my other car isn't there. I tell him ISP contracted tows apparently have to go to impound. He informs me that's not correct. I start asking questions from other tow companies as well as the Idaho State Police. What I have learned is my car should gave been taken to where I asked and it needed to be paid for there to be dropped. Their driver failed to do his job and tell me that, he also lost the address I gave him so he took the car to impound. Once I learned I was lied to by Jami I call multiple times to speak to Mark the husband/owner. I tell him what happened and he tells me he will look into my bill and get back to me 2/8/23. At the time of writing this I still haven't, I did learn that he refunded 225 of the 511 I have paid. The original location the car was at to where I asked for it to go is 11 miles. Their fees are 125 for hook and 5 dollars a mile. I should have paid 180 total for this tow, I'm currently at 286 after the refund. I should have never had to pay for a second tow if the driver had done his job properly. The original tow was also NEVER an ISP contracted tow so ISP's rates don't apply. If it had been, they also violated the ISP contract by billing me 398 dollars. ISP contracted tows have a hook fee of 175 and 6.50 a mile, they can be taken to a requested location unlike I was told by Jami, they also get 24 hours of free storage and they require an itemized bill be sent. With the set rates from ISP and the distance and free storage there is no way my bill could have been 398 even if it had been an ISP tow. I've made numerous attempts to call Mark's cell phone and sent multiple texts. If they tried to over charge and screw me they have probably done this to other people as well. I can no longer in good conscience ever recommend this company to anyone due to the lack of integrity shown by the owners. The price of running a business is paying for your employees mistakes, you don't make customers pay for those. read more

I was coordinating a tow from out of state and they were timely and reasonable. They were on-site for a subsequent pickup and didn't charge me when the car repair place wasn't ready. read more

We are on vacation in Sun Valley, Idaho and had a car issue. Our car ended up being towed by Code Red to Boise and back, over a 4 day window. Matt towed our car the first direction, and was amazing. Super communicative, kind, and we felt like we were in very safe hands. On the return trip, we had a different driver, who was also great, but Matt stayed in touch with us also about the trip, even though he wasn't doing the drive. They were absolutely fabulous. read more

I was in a accident and code red towed my car. I tried to call multiple times for pickup and they never answered and had no voicemail. When I arrived at the facility no one was there. The gate was wide open and my car was left unlocked with all my valuables still sitting it and my keys sitting in my car. When I went in to the office to try to find someone it took 10 minutes for anyone to show up. I would never recommend them read more

My truck had to be towed to Lithia Ford because they failed to put my lug nut s back on my wheel after a tire rotation. Code Red Towing was sent out to get it by AAA and the driver Matt was professional and helpful. We would use this company again! read more

Absolute worst experience of my life dealing with a tow company. Was told 40 minutes and it took 5 hours in 100 degree weather. When they did get there he had a passenger and crammed me and my bad hip and leg into the back seat. First tome ever I was glad to come home at 70 miles an hour. Would have given them -5 stars if I could. Use any other company but this one! read more

Had to have my crappy car towed 2 nights ago home from Boise to mountain home and these guys were FANTASTIC! Darren(i think) was super professional, courteous and very honest and upfront from the moment he called me. He called me BEFORE AAA even did after I put on the online request. Super service and I highly recommend this company. read more