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    Code Red Towing

    3.1 (38 reviews)
    Open Open 24 hours

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    November 2025 our Dodge Dually broke down on the side of the freeway. I called AAA who dispatched Code Red Towing. The driver was timely and very courteous. However when he was unloading the truck at the body shop, a part of the steering mechanism broke. This was due to the way the driver attached the chains. As a female, I was not aware of how these trucks should be loaded. My husband was a tow truck driver for many years and had he been there he would have said something. The driver immediately took responsibility and said they would take care of it. However, when the Operations Manager called, he made every excuse why the claim would be denied BEFORE looking at it. He ultimately denied that the company was responsible and closed the case. We've tried to contact the owners twice but they have not responded. It turns out it was an $80 part we ended up paying for and also put a claim into AAA. We were highly disappointed with the level of professionalism from the management team and owners. Use this company with caution.

    Oh! There's my tire LOL
    Elaina M.

    Thank you 4 delivering my car safely from the tow yard 2 the body shop 4 my insurance claim. Loved the text alerts! I was able to get an estimate before the weekend.

    flat tire
    Michael K.

    I hit a nail on the highway and requested roadside service. Kris Randall called me a few minutes later to ask if I had a spare and tell us he was on the way. When he arrived, he asked a few questions and got to work quickly. He had lift in his van and knew exactly what to do. I asked questions along the way and he was friendly and helped us get back on the road quickly. If I had tried to read the manual and do this on my own it would have taken me 3 hours. He did it in a few minutes. I am so grateful.

    'Code Red' recovery!
    Rick W.

    Odd, to see the bad reviews. I obviously can not speak to their experiences. Mine ~ was Excellent! After a 'knucklehead' moment, getting too far to the right on a gravel road with a VERY soft shoulder, I nearly rolled my F150. Being some twenty miles off-road, in the Leslie Gulch canyon, I anticipated a high quote. And high indeed! Though, when it was said and done the actual bill was some 25% less. Dillon and Austin provided a very professional and strategic lifting of my truck out of the ditch. Though I hope to never repeat such a moment, if a tow is required in the Nampa, Idaho area, 'Code Red' will be the first company that I call.

    This is braces they broke driver side in-between the axels

    I had slid off the road in my 1982 34 foot motorhome and the police came and I had to have my motorhome towed. Code red was on rotation and were called to come tow it. They arrived hour later then dillion the big tow truck looked at it and I asked him how much it was going to be and his response was a lot. My friend and I sat in his car and I was asked to come over and speak to dillion. When I got back to dillion he asked me how much I. Would afford and I said a thousand would be pushing it. He then said how about 800.00 and I said ok. I then asked him how long do I have to get the money together and he said two hours. I had the money down there in 15 minutes and my friend and his friend when to pay them and they said they didn't have the other truck they needed and left. The Torch towing was the next tow company to come out and they couldn't do it because code red already made a deal for $800 and they needed to come back out there and do what they said they would do. 7 hours in to this and the police mad ode red come back and do it. Before they even touched it I took pictures and both my friends did along with three boise city police officers being there and all that was wrong was it was stuck . After they meaning "code Red" got hooked on to it they busted of my driver side rear axel that was not even the side that was stuck. They then threw that inside my rv on top of everything and continued yanking on it by that axel when all that was needed was to be angered and pulled straight backwards and it would have been done. A witness whom I'm nit going to disclose the name was there and said they destroyed that on purpose. Before seeing or knowing that my axel was busted my friend and I took the 800.00 dollar's and went down to there yard in Caldwell and upon arrival we were met by a disrespectful overweight man in a code red van that would not open the gate until he was paid. He handed me his little computer thing to sign something and before signing it I asked him isn't there something that is should get to read that I'm sighing for he said no it is just the recipe saying I paid the eight hundred dollars and that he would send it to me after I signed it. So under that I signed it and he got out and let us in and said it's up there go pull it out. Upon walking up I noticed it was leaning but went to get in the rv. I opened the door and a tire was sitting rite there on top of our stuff. My friend and I walked around the rv and noticed the busted back axel and went to the guy and told him they broke the axel he said. I don't know but you need to get it out of here or your going to be charged 100 a day . I went back and fourth with this man asking to speak with the owner because this wasn't like that and they need to fix it and the owner was busy and he sent ah mechanic from there shop out and he said I don't know what the hell they expect me to do that axel is broke. The owneddid finally speak with me and admitted to them breaking the axel and said that is why they were only charging me 800 when they had two trucks out there and discounted me the 1,100 for the second truck when that deal for the 800 was made before they touched my rv. He then got upset and threatened me that if I didn't take the deal that he would keep my money I gave him and keep my motorhome and and all of my stuff and my kids stuff and charge me full price and I would get nothing. Then he said and now before you can take it you need to have the bill of sLe notarized so I have to track down the guy who sold it to me and do that. I asked if I could have my money back since they weren't letting have the rv and they said no. I came back two days later and the overweight rude man was there to let us in. I gave him the paperwork and went to start the rv and they left the key on and killed the battery I had to jack up the back axel and chain it because it was on the ground. I asked this guy if he had a jump box because the battery was dead and he said no. He then got tired of waiting and came out with his jumpbox but it wasn't strong enough well he continued to yell at us saying get it out of here and that he is going to charge us 150 ah hour and that it needs to be out. I said you guys left the key on and broke my back axel so how am I supposed to get it out and he sId he don't care. I asked if he could pull it outside threatened with one of the 3 code red pickups there and he said nope not my problem. I did speak with Eddie in the office and he said to come back with something to pull it out tomorrow between 9am and 2pm . And that is what I did.. we had to rent a uhaul to pull it a hundred feet out of there yard and here I set with a broken motorhome that they broke . DO NOT USE THEM. THEY ARE CROOKS AND WILL ROB YOU AND LIE TO YOU. THEY TAKE NO RESPONSIBILITY FOR ANY OF IT AND THEN THREATENED ME . THEY SHOULD NOT BE WORKING WITH THE POLICE THEY SHOULD BE IN JAIL FOR EXTORTION. I will post pictures

    Call Code Red if you want them to watch you change your tire.

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    3 years ago

    Fast and reliable! Use them in the Treasure Valley if you are ever in a pinch and need a tow service. I know I will!

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    4 years ago

    Horrible service and really bad communication and timing. They first told me 1 hour, then two, and ended up taking 2.5 hours to tow my car.

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    Ask the Community - Code Red Towing

    Review Highlights - Code Red Towing

    Use them in the Treasure Valley if you are ever in a pinch and need a tow service.

    Mentioned in 2 reviews

    Read more highlights

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    This company tried to tow my truck while i was in a business in the same parking lot, i was parked…read morein a regular spot, not marked with any signs warning of towing. again it was the same parking lot. luckily i caught the guy before he could drive off, asked why am i being towed. another business hired them to do it. at the time i was there less then 20 min. it was the same parking lot with no signs or warning. when i asked how much to drop my truck he did not know the fee to drop it. i tried to call the number on the truck and it went straight to voicemail. the driver said he thought it was a $140, this is absolutely wrong! i was there for business using a company in the same parking lot. i will be reporting them to all sites and the BBB

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    Active Auto Care

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    Very professional very kind I think they're awesome I recommend these guys to anybody. I just don't…read morehave the time or the necessities to take their vehicle to get checked out.

    From the owner: We are a family run business. We will come to you know…read morematter if your on the side of the road, at a gas station or in your driveway. If you dont want someone working on your car in your driveway we offer a drop off at our location. Aside from all general mechanic work, we specialize in dual clutch systems and Ford motors! Active Auto Care here to make your life easier. Getting your car back on the road quickly and safely is what Active Auto Care is all about. Located in Nampa, ID, we specialize in professional mobile auto repair and dependable auto diagnostics, focusing on honesty, transparency, and affordable pricing. As a family-run startup, we understand the stress that vehicle issues can cause, and we're here to provide peace of mind with service you can trust. Active Auto Care offers a comprehensive range of services to meet your everyday automotive needs, including brake repair, oil changes, and battery replacement. We also offer comprehensive auto fluid maintenance to ensure your engine, transmission, and brake systems are all running efficiently. Whether you're dealing with a sudden car fluid leak or your vehicle won't start and needs jump-starts, we're equipped to handle the problem quickly and effectively. Your welcome to call or text us at 208 298-7261

    Code Red Towing - roadsideassist - Updated May 2026

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