Prompt, understanding, thoughtful, over the top, help. It was a rough day for me. I did due…read morediligence before letting my car be towed to the dealership and that complicated things for them. This company made it end on a good note. It was a hot day and that is hard work. Kudos to a company who knows how to treat people.

Responded very quickly with updates on time of arrival. Friendly and professional service and…read morereasonably priced

It's never a good day when you need to call a tow truck. But I can say that the best part of my day…read morewas when act towing showed up to help. The driver was very professional and courteous. I could clearly see that he knew what he was doing and he was very confident in his craft. We also had good conversation on the way to drop my car off at the mechanic, which lightened my mood and made the whole day a lot better. Their prices are very fair. I would encourage anyone needing a tow to call act.

This place is truly exceptional. I needed their services to tow my car approximately a mile from my…read moreresidence to a dealership, and they completed the task in under an hour. The driver even took the initiative to securely drop off the key in the dealership's drop box, sparing me the need to follow him in my other vehicle. Although I can't recall the driver's name (and I really wish I could because he deserves credit), he exhibited utmost professionalism, courtesy, punctuality, and a willingness to go the extra mile - a dream employee for any company. I won't be searching for services from any other towing company in the future. Thank you for everything!

I would highly recommend B&W for any towing service! Andy was amazing and super friendly and…read moreprofessional. We got stranded in the mountains with no cell service and had to get a police officer to radio in a tow for us. The car we rented did not come with a spare tire so we were stuck! Andy showed up and quickly got us back to where we needed to be. The best part is that he fought for us when the rental company was trying to say they would not cover the tow even though they left us no option. He was extremely helpful during the whole process and an all around great guy!

If you want to be lied to and have your time wasted, call these guys…read more Got off the phone with their dispatcher at 5:48PM (I checked my call logs). They told me they'd be happy to meet me at my vehicle - approximately 7 miles away from my own destination and approximately 7 miles away from their location in Garden City - at 7PM. 7PM came and I called. Bill told me the driver was en route and to call him in 20 minutes if they had not shown. I was a little frustrated by this as we had schedule a time but I understand, things happen. 20 minutes came and went and I called Bill as instructed. He gave me the 20 minutes line again. I told him I was frustrated by their poor communication and lack of respect for my time. Bill didn't care or even offer an apology - he made excuses and I told him I would rather give my money to someone else. At 7:26 I called Boise Valley. At 7:58 I had paid their driver (says my card receipt) as he had my car loaded up and ready to go by that time.

Ali Towing gave us incredible customer service during a stressful time. They went above and beyond…read moreto make sure we got home with our vehicle and camper. The insurance company was lacking but Ali more than made up for that. Thank you!!

Used this service via my insurance company. Had another Towing service scheduled (Longhorn Towing…read moreLLC) and they kept delaying and ultimately canceled after 3 hours of waiting and I only found out they canceled from my insurance company, they never called to notify me of anything. Ali Towing contacted me less than 40 minutes after being notified by the insurance of my need for a tow and the driver showed up 15 minutes later. Bottom line they directly contacted me in a prompt fashion and were extremely punctual given the late notice from the insurance company. Definitely would recommend for folks in the area looking for a reliable tow.

Could not have been a nicer young man, Craig, who helped us out in the middle of the night! He was…read moreprofessional, kind and an expert with his HUGE wrecker! Thank you!!

I called them for a tow, a gentleman answered, took down all the information about pick up and drop…read moreoff locations, info on the car and said he'd send out a truck. 2 hours later I call them to ask where it is, and the lady there said she has no info on the call at all and all trucks are not available. This company is ran by idiots!

I've been waiting for two hours over the time they told me that my service was going to be here…read more The number on the website is not working either.

Advanced Towing and Recovery was outstanding from start to finish. Josh was professional, prompt,…read moreand incredibly helpful. He communicated clearly, handled everything with care, and made the whole experience stress-free. Highly recommend this company.

Extremely Disappointed - Poor Customer Service and Unprofessional Handling…read moreI purchased a free oil change gift certificate from a children's hospital auction in June, excited to support a good cause and try out Blazek Diagnostics. When I went to use the certificate in August--right when my oil change was due--I discovered it had expired on 6/30/2025, giving me less than a month to use it. Had I known about the short window, I never would have bid on it. I called ahead and spoke with Sandi, who canceled my appointment and said she needed to check with the owner. She mentioned they might not honor it because they had only intended for a two-month window. I didn't hear back, so I followed up and spoke with Jonah, who was kind, understanding, and rescheduled me for the following week, saying they would honor it. Then, the night before my appointment, Sandi called again--this time saying the owner decided not to honor the certificate, calling it "bad business." Her tone was condescending and rude, even comparing the situation to a coupon for a free turkey. When I asked about Jonah's statement that they would honor it, she replied, "Well, he can pay for it if he wants to then." That level of disrespect was shocking. I asked that they speak with my husband and informed them I'd be notifying the hospital foundation so they don't partner with Blazek again. After reading other 1-star reviews, I noticed a pattern: the owner often responds by blaming the customer rather than taking accountability. That's not how you build trust or community goodwill. At this point, even if they changed their mind, I wouldn't feel comfortable letting them touch my car. I sincerely hope they're not receiving any tax benefit from this so-called "donation." Suggestion for improvement: If Blazek Diagnostics wants to continue participating in charitable auctions, they should clearly communicate expiration dates and terms upfront--both to the charity and the bidders. More importantly, they should train staff to handle these situations with empathy and professionalism, rather than sarcasm and blame. A little kindness goes a long way in building customer loyalty.

No pressure repairs. They let me decide how to prioritize my repairs and warranty back everything…read more They caught several things other shops missed. Family owned and still big enough to get the job done right. I've had all of my vehicles fixed here.

Jaymz T. Appreciate…read moreyour review and your one sided story. You're welcome for getting to browse through our closed yard and bending the rules to help accommodate your needs. You were told the parts would be ready but we were not informed that they were in a vehicle that was not easily accessible, and this is part of the reason we unfortunately have to have a closed yard to prevent situations like this. Plus RV's are not something we typically part out that is why they are stacked closely together in the crush area. Oh and what were you saying about half truths??

I called this company to get my truck towed, and the service was excellent. They were speedy and…read moreknowledgeable on my car and even let me know they sell parts. A couple of weeks later, I took them up on their offer and bought a rear axle for my truck. It's better than going to a pick-n-pull yourself, and they even beat pick-n-pull prices. They've got a customer for life now!