My idea of arriving when they opened delayed until mid-morning, pleasantly surprised uncrowded and…read morefriendly ladies; not Amazon prices on fuel STABILizer, but keep it local plus customer service with a smile eh.

I fo notice giving bad reviews. The experience I had was mixed…read more BUT Bad. First. As far as I know. The Staff were great. Helpful, with great Service. Here's the Bad. I came in with a Bad Alternator. Sold to me via my Mechanics account in March. I paid. The warranty allowed a swap if defective. Not long into April the power issues began and by this last week. I needed a Jump from place to place. Wasting money all the way. 2 days ago I go the replacemen installedt. ABS went out, the engine was struggling, and the transmission was sluggish. Spent the night in their parking lot with 3 kids, and husband who lost a day's wages. Yeasterday after spending time allday, spending a lot a their store. MY Mechanic chasing fictitious gremlins. We decided to get anothelrl Alternator. O'reilys had none, and wouldn't test the warranty swapped one. We went to Napa. 1/2 hour from Their closing. Tested it ÷ O'Reillys Alternator. Failed. I got Pictures. I got receipts! They sold me a faulty Alternator and replaces it with a dud. I returned and asked for a refund. They would not give it, and the Store Manager passed me off to his bosses collectively He took me outside so other customers wouldn't hear. He saw what we went through over those two days and did nothing---his managers were out.It was the weekend . I left with tears in my eyes. My Children were u consulate because I couldn't afford their toys let alone a decent meal after that. I can't afford to go home till Friday. I got a call today (Tuesday). From one of their Managers upchain from the floor Store managers. He's willing to give us a refund. Straightforward questions. No bad blood. It won't erase the experience, but willhelp renumerate the fiscal loss. I talked to my Dad who is knowledgeable. Remains. Always insist they be tested. Do not leave or conclude a transaction until it is tested. If they can't or won't test it. Don't buy it. Do not take the clerks word they can't divine. If it works by sight.Either way. Ultima needs to beef up it's quality control. Fast.

So I heard the ad on the radio earlier, just before I saw the sign for oreilly auto parts on…read moreMuldoon, and pulled in due to my wiper being inefficient. The young man there was so very helpful and showed me which blade I needed and even how to replace it. He said I should keep the original for emergencies. I went on my way out of town and my ABS light came on so I stopped at the Tesoro near the Palmer oreillys and the young lady there said that I should check with so and so at oreillys next door if I was unsure about needing brake fluid because I had been lingering at the auto stuff awhile looking confused. I did go next door and the guy was just like my own dad and checked and made sure everything was up to par and put the fluid in even tho he said I probably didn't need it, and explained ABS to me... he went out of his way to be helpful, once I said I was traveling to Tok alone. I truly appreciate customer service like this because it's very rare. If you need anything auto related, and are unsure about what you are in need of or how it affects your vehicle, or even if ur knowledgeable, Go to oreillys auto parts. They treat you like they value your patronage.

Everyone in this store is remarkable. They are patient, and deal with all of my quirky questions…read more They recognize me, and know what car I am always working on. The manager is fantastic. Offering advice and tips to make the fixes easier. Buying a battery, the boy behind the counter didn't even wait, he just volunteered to help me and brought my battery to my car without prompt. Yesterday, (I am here... A LOT) An older woman came in, and the staff went out of their way to be sure her vehicle was safe for her ride to Fairbanks (6+ hour drive) The store is smaller than some, but perfectly suiting for our small community. They have never had an issue getting what I needed, and even having to get some.in from Seattle, I still get many things the next day. My store of choice :-D

10-10-24 @ 9:05 pm I have no idea who this woman is but she…read morehas no place in a auto part store. How hard is it to understand we needed a 4 round conversion to a 4 flat for a trailer plug. We even showed her examples. Literally visuals. Told her FOUR times and she still didn't understand. I asked for a male, because she obviously didn't understand. She said "I'm the only one here" yet there was another elderly female and a young male( who after check out we found out was the manager ). Then when I said what about them. Then said they are helping others, the manager wasn't doing anything. Then said "that's hella rude", then picked up her phone and started to text on it. Making a customer repeat themselves four times with clear explanation and even visuals is rude. We stood at the counter until she decided to do what we asked of her and checked the computer. The manager was a ginger and very young. She refused to help us and was hoping we would leave angry, the manager didn't help. The manager said and did nothing. We stood there until she looked, like we asked. She had a bag of doughnuts and a juice on the counter. She was playing on her phone when we walked up too. By far the worst experience we have ever had at Auto Zone. There is no way they are hurting this bad for workers. No one had name tags either.

Michael is an excellent AutoZone employee who helped me fix my BMW X3. He's comprehensive, smart,…read moreand patient - explaining complex parts installs clearly. Michael offered great advice for uncertain situations, saving me time and hassle. His expertise is trustworthy - I recommend visiting him for any auto project needs. Thank you Michael for outstanding service!

Not sure what the fuss is about, Kevin and Josh has been great to deal with. Even when Dean was…read morethere, it just shows you can't please anyone I guess. Thank you for the Business Kevin, great working with you and your team, definitely be returning for more goods!

Pretty rude and short to my husband who has now come in twice…read more Look at what u missed out on. I hear that if you aren't part of their group you get treated crappy.

I have never had a problem with this company. good people and willing to work with me to find all…read morethe parts I need.

Call on the phone they'll tell you they have the part…read more Drive all the way out there, and they guy says oh but it's not pulled, pay now and come back in a few days. Forget you buddy,.. Never doing business with these guys.

I was not impressed with the appearance of the shop. Cluttered and dirty. Horrible turn around…read moretime. 2 months for a hours worth of work. Over charged bu ALLOT. Multiple excuses as well as stories as to why it to so long for the work to be done. Not professional. Business grounds consisted of someone's yard which looked like trash dump. Nice guy but Ill never be doing business with them again. Out of all the machine shops in Alaska this one has been my worst experience.

I brought my heads to him to have them machined and I needed them asap. Like cool he was able to…read moresqueeze me in and get them done but he didn't actually listen to anything I said he didn't communicate at all like I had to call him all the time he never reached out. Then when I picked my heads up he said that none of my exhaust bolts broke off in my heads and he gave me all the bolts back as of though they all came out without a problem. It wasn't until the install that I had realized he had lied to me and there were broken off bolts in my heads. I called him and rather than offering a partial refund to make it right or offering to extract it he just said "bummer" like are you serious dud I just paid you $300 to machine my heads and you couldn't even do it properly, and you fucking lied!? I will not be back to valley machine. Nor will I recommend it to anyone who needs machine work done.

Outstanding in every way. Our trailer light conversion box failed and Dave helped us get back on…read morethe road as fast as a Nascar pit crew. Super capable guy, former F-15 mechanic, amazing shop & equipment. I bet this guy could fix anything. Top recommendations.

From the owner: Truck Accessory installer (Hitches and trailer wiring / Bumpers / Running boards, side steps /…read moreAuxiliary lighting / etc.) Trailer Repair (Steel and aluminum welding and fabricating / Suspension, Brakes and Bearings / Lighting and Electrical)

I'm a tough buyer. I know what I know and appreciate the help when I ask for it. I buy vehicles on…read morea regular basis and know when I'm being snowballed. Randy Richards and the guys on the team helped me into a great new pickup. I honestly don't think they could have done a better job. I compared with all of the local dealerships - and even a LARGE dealership outside and Randy was able to win my business. 5 stars. Highly recommended.

Took my Wrangler 4xe in due to issue codes showing up. I don't hear anything for two weeks so I…read morecall. No one picks up, no one returns voicemails. Week 3 I call the operator and they directly talk to the service department to call me back. Still no one ran codes or had the time to look at my car. Week 4, same thing. I finally go in week 5 to talk to them in person about a proper schedule to have my car looked at. They still tell me I'm in line and need to wait. I get home and they call me to say that they ran and codes and don't have a 4xe certified technician to work on my jeep. Why couldn't you say that on day 1? Waited 5 weeks to tell me that. No loaner, no rental. No apology. No ability to problem solve. No tow to the Anchorage dealership. No sense of responsibility or urgency. No ability to do anything helpful.