We recently moved into our new house and gradually learned that we were not getting water from our…read morehot water heater into our furnace-installed humidifier properly. It's been very dry! Especially through the winter. I replaced the control module in hopes it would fix, but still no water flow. After countless manual pumps of a spray bottle to the new filter, I called Hometown and Tim answered right away. Corresponding conveniently through text from there on, he came out to do an assessment and provided a very reasonable quote for a faulty valve, which also happens to be out of code and should never have been used for the purpose. He was able to come out again same day, but I was unavailable, so he came again the very next morning and cut and replaced the piping within 10 minutes, showing me what was done and I am thrilled that the water is now flowing seamlessly. A musician himself, we shared some good chatter about shared interests. All in all, great friendly guy who identified the issue and got the problem fixed quickly. What's not to love about that? Thanks Tim!

Tim was able to come out quickly, diagnose the issue and repair. I was back to cooling within 15…read moremins. Highly recommend

So, We are…read morecompletely unable to contact Dowagiac Heating & Air Conditioning, or they won't respond any longer. I'm not saying they should send my money back to me, but I'm not not saying it either. We called a newer repair person 'Surfix heating and air conditioning' (there's a review coming), and he came out, checked the unit, discovered a piece that was needed (a wire switch), and noticed that the part that was replaced by Dowagiac Heating & Air had been installed with a metal wire connector touching metal. This led to the unit working imporperly and shorting out which is why it never worked. Do not call this place, they did not fix my unit, then acted butt-hurt when i reviewed them and refuse to contact us. I attempted to give them the opportunity to come out and fix the air conditioner but they never responded. Don't work with them if you want the problem fixed and fixed affordably. Go to SureFix.

From the owner: Repair and Installation on All Models…read more Products: Furnaces, Water Heaters, Air Conditioner Services: By Appointment Saturday and Sunday Brands: Goodman Location Facts: 400 Feet off of the Road

Great went out while away on vacation and during a Sub-Zero day, the heat failed. They came at…read moremidnight, house was 37 degrees, -12 outside. Got it fixed, safety tested and warned up! Super responsive and courteous! 45 from phone call to arrival. Very reasonable pricing.

Field Plumbing and Heating has always treated me well. They have been available when I needed them…read moreand have done excellent work. The service technicians are always polite, pleasant and considerate. I have always been pleased with their service.

Honest excellent service. i use them for servicing my AC system and they are always through and…read morehonest. I have also had then install an new AC for my Mothers home. Excellent quick installation at 25% less than the local big name.

I've gone to ace twice , once when my fernance died mid winter and to have a new heating and air…read moreunit installed. Both times the work was done quickly. When they were finished the employees left the work area cleaner than they found it. Also they have very competitive prices, if not the lowest around. So i plan on going with Ace exclusively in the future.

If you are looking for good customer service and techs that are seasoned and not being trained on…read moreyour equipment then I recommend not using Bel-Aire. Note, about the warranty - "what you think costs the least ends up costing the most". I feel Customer service starts with a phone call, their communication was fear based and power driven.

Bal-Aire installed a system on my new home and failed to register it with Lennox. This made my…read morewarranty 5 years instead of 10. Cost me $4,000 to replace it due to their complacency. Don't recommend.

Fun fact: Jerry turned out to also be our HVAC person from 7 or so years ago. Small world! (Rather,…read moreit's a very small town.) :D Woke up this morning to the toilets, tub, and sink backing up. Had to call 9-1-1! Jk. They're keeping those lines open for all the people who are running out of tp. Did a quick yelp search and found Boss, then I did a Google search, and also a Facebook search (I like to be thorough ok?). I reached out to them via FB messenger and got a very fast response. They told us there would be a $150 consultation fee for an after hours call, in addition to the work they'll be doing. They were able to come in within the hour, which was a huge plus. Jerry and Travis were transparent about the costs and discussed various options to go about solving our problem. They were also very nice and answered a lot of questions on top of giving us tips on how to do some work ourselves. 5 Gold (red?) stars all around for Boss Services!

BOSS Services is a total scam…read more they will install junk equipment that will fail just after their worthless service warranty expires, and then they will just dump you in the middle of winter without heat. not all veterans are heros, obviously.

John was here on Tuesday, April l4, to get the air-conditioner ready for a new season, a very…read morenice and congenial man. Answered my questions and did a good job. 5 stars for John. Thank you again for the nice people to work with. Shannon and Krista in the office do a great job also. I tried to do the code thing on the phone but could not get it to work right. So much for the new technology. . Thanks again, Catherine Dee Friske

ExceptIonal service. Two new furnaces and an A/C unit. I use their company for my yearly checks.read more