Amazing groomer Devin He's gentle with your precious babies…read moreas he lets you know how your baby did as they get their (10-5:30) all day at their beauty shop pamper day. He allows them to take a break if they need one ; from the loud noises like the blow drying, toe nails clipped, etc I've been told this when my 18 year old fur baby needs to have a break after her all day beauty shop pamper day. The care they take to make sure that they're safe. Thanks for your gentle care with our precious fur babies. TM

Great place. Everything one could need for their pet. Nice, knowledgeable staff…read more The self wash is such a wonderful option.

Nails trimmed excellent with my scared 50 lb dog. I'd go back in a minute. Small clean placeread more

Great experience! I took my shepherd mix to get her undercoat under control and a nail trim. The…read moregal working was by herself and had several dogs to do and had my dog done by the time she quoted. It was emphasized that the de-shedder is a process so it won't completely get rid of all the hair, but dang, she did a really good job! My baby smelled so good, so soft, nails done... it was a bona fide spa day for her. Worth every dollar!

Pretty nice place. Came in to do the self-wash on our dog and was greeted by the owner, who was…read morefriendly and very helpful. The wash stations were very clean with good water pressure and temperature, and the shampoos and conditioner worked really well. Our dog is super clean now. I've tried a couple of the other self-wash places around here and this is definitely the best one so far. Frankly, most of the other places seem to be dirty and smell weird and staffed by crabby folks. Washing the dog is never a really pleasant experience but this place made it very easy and painless. I'll definitely be back!

Good: she was able to accommodate our 2 dogs for grooming at the last minute…read more Bad: 1) she charged more than what she confirmed on call. 2) our dog is big in size and I am pretty sure she's had never handled a big dog, he had a choker chain on him when we reached. 3) He was hurt in the leg and had blood clot there. 4) she was short staffed so took more time than promised, on top of that she says she had to stay back ( felt like ones of the reasons to charge me more) well that was not my fault. 5) no place I know charges $5 for card payment, this one does. 6) Both dogs always loved their spa day at PetSmart, hatred this one.. were very restless. I wouldn't recommend the grooming to anybody else. No comments about the delay self wash.

Took my Golden Retrieve, Sammy, in yesterday, and he came out looking sooo beautiful. I have taken…read morehim there for years, and plan to continue. He loves going, because he also gets to be around the other dogs. Highly recommend them!

I have a groomer that works here we love that we kept going back to, but the pricing and…read moreappointment time is crazy. Last appointment with my large dog, the appointment was for 9am, I asked if our dog would be done around 12pm. The reception lady rudely replied, this is a large dog. We have 4 large dogs in the back. Large dogs take time. Maybe the dog will be done around 3. I'm sorry? I made an appointment, it is not my fault or my dog's fault that you overbooked. Received a call shortly after asking about fleas, our dog is on meds from the vet so no fleas. They said they may need to charge more for fleas if they find one. The dog has no fleas. Got a call at 2 to pick the dog up. 5 hours later. When I make an appointment, I should not need to wait for their overbooking issues. 5 hours for the dog to be groomed? Nor be called about fleas the dog does not have and be threatened I'm to be charged more. $150 for a 65 pound dog to be groomed. Since then, I have been to 2 other groomers with the dog just to see the difference in timing and price and neither have been as terrible in timing or pricing. The other locations recognize appointment times and do not take 5 hours. In fact, picked my large dog up after 2 hours. Not 5 2 hours and $80 with tip, at the most with the others. Unfortunately we will not be back here. We do hate to leave the employee here we really liked.

Very friendly and so convenient. I will be using this company for my dog grooming needs going…read moreforward.

Expensive, they cancel last minute more often than showing up on time, or without any notice they…read moremay not show up . Not worth the inconvenience!

I adopted an amazing puppy named Sissy . The staff is great and the volunteers I met were very…read moreinformative. Thanks to all of them

We'd used Craig's List to get a 6 month old dog but in less than 24 hours learned that not only was…read moreshe dangerous to our elderly dog, she was extremely food aggressive. She bit me badly enough that I needed stitches. We couldn't get in touch with the owners. To keep the story short, Mike (I can't remember his last name) the enforcement supervisor at the humane society managed to locate the owners and arrangements were made for us to return the dog to them in three days. However, after our second night with the dog, we acknowledged we couldn't wait that long. Mike spent his Sunday making it possible for us to immediately bring her to the county facility. I couldn't praise Mike more.

Really professional, and in addition they are super pleasant and the doggies love them!!!!read more

To rebuke the Lady from L.A. Azariea. I have been taking my dogs to this wonderful women Carol…read morefor about 8 years and I know for a fact she is the most caring person with all her animals she has groomed. I have recommended her to my friends and they are all very pleased with her work and have continued to take their animals to her. Carole has trained dogs and shown dogs. She is very good.

The best The Paw…read moreSpa is the sweetest nicest warmest place to bring your fur babies They are kind and quick and got my kitty's nails clipped in minutes without an appointment So wonderful being conveniently located near downtown Jacksonville Wonderful staff THANK YOU Paw Spa

Love the paw spa! They are amazing. So good to your dogs and always professional. I recommend…read moregetting on a monthly schedule, it makes it easy to keep your pooches beautiful.