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Grants Pass, OR

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Groom At The Top

4.7 (37 reviews)
Closed • 9:00 am - 12:30 pm

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Boney!
Rachel M.

Super-WOW. I am so delighted with the grooming on my dog by Tim. My dog has allowed only one human male near her (my adult son) ever. She has bitten nearly every groomer we've ever taken her to. I told Holly and Tim that she very well may bite--and Holly said Tim would be grooming her--I was very skeptical about that being successful. Truly when I take her to be groomed, my main concern is just getting enough hair/fur off to make her comfortable and not neglected-looking. And it has always taken 4-6 hours to be done. Because she's been so challenging. Um, I got a call 1.5 hours after I left her there that she was done. Wow. When I picked her up, I was stunned to find out that Tim did indeed groom her! He knows how to approach and care for animals. AND...she has the best haircut ever! She looks gorgeous. Usually when I pick her up from grooming, she's lethargic that day and for several thereafter. It's like the experience had worn her out--then she seems to have been weirded-out by her new fur length--like an identity crisis. Today she was/is buoyant, vibrant, energetic. I can tell she feels great! Tim left just the perfect amount of fur on. And honestly, Groom at the Top has an intimate, nurturing feel in the ethers. It feels very personal. It's the warmth I think she really responded to well also. I can absolutely recommend Holly and Tim for animal grooming. Also, the cost was astonishingly affordable. I am kind of blown away by how simple and efficient, yet luxurious the whole experience felt. Awesome parking situation (they have tons) too! Thank you so much!

Sarah C.

Day of visit: 2/23/2018 Time:9AM-10:30AM Rating: 1/5 stars This is not the groomers for your felines! When I brought in a white,long haired cat for grooming as a favor to his owner it was based on the great reviews from previous customers. When I spoke to the young man who would be taking care of Spud, we agreed upon three things: a bath,nail trimming, and a hair cut (Spud had some knots that needed removing). I came in to pick Spud up, and he was already locked in his carrier. All I could see of him was a trimmed face. Here's our overall experience: Spuds nails were trimmed as we requested, and he received a bath. Both were fine. The haircut left ALOT to be desired. I wish I had taken Spud out of his carrier before I brought him home to a now very upset owner. This once long haired cat has been shaved down nearly to the skin! In our attached pictures his irritated skin is visible. Neither his owner or I dare let him outside for more than a few minutes at a time-theres nothing to keep him warm. Since Friday (02/23/18), we have found miltuple places where Spud was knicked by the trimmers/shears,along his back and shoulders. Spud is now an indoor cat-at least until he has enough hair not to freeze and his sore spots have healed! We will be finding another groomers.

Karen O.

My first time using groom at the top. They were very friendly and did incredible job on my two Anatolian shepherds. Found them reasonable for the work they had to do. And of course the younger one was a pain in the butt and they were patience. And they weren't there all day Very happy with them will use them again

Nala is a Peekapoo with a teddy bear cut, gorgeous
Maria D.

They do excellent work, and are very nice. Unfortunately they are not very available, that whole small town we are open till the last dog but won't take dogs that get them out past 2 at the latest so maybe they should just say they are open till noon. They are also closed A LOT! For example they are supposed to be back from taking Xmas off on 12/29.. Nope never opened, the next time I called they had changed the answering machine to being closed till Jan 5,2016! Oh well as much as I like them I really need someone more dependable, it's a shame.

Gabby after haircut.

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6 years ago

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5 years ago

We just had our fiesty little Yorkie groomed there and she looks awesome! They did a wonderful job! Will definitely be back!

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5 years ago

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12 years ago

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13 years ago

Tim and Holly are wonderful. Great cut; easy to make an appointment; no cage; they like the animals and are very reasonably priced.

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12 years ago

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10 years ago

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12 years ago

We've had tremendous grooming services here since they opened! Good value, knowledgeable, and very courteous.

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Great groomers! It's very nice that the dogs roam freely in the grooming area!

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Groom At The Top Reviews in Other Languages

Ask the Community - Groom At The Top

We will be visiting Grants Pass and we want to bring our 47lb labradoodle. I will need to bathe her while we are there, do you allow owners to bathe and dry their dogs at your shop for a fee? Thank You, Sandey Nunes

Yes. They have raised tubs and all the soaps and towels you need.

View All 2 Questions

Review Highlights - Groom At The Top

“As soon as the dogs entered the shop, Holly took the leads off and let them roam and explore until they felt comfortable.”

Mentioned in 10 reviews

Read more highlights

The Groom Shop - Cute!

The Groom Shop

(16 reviews)

Pam dose a great job at a great price and she gets comet done with in a reasonable timeframe and…read morecomet really like her.

**1 Star -- I Tried to Handle This Privately First**…read more I never wanted to write this review. In fact, I specifically tried to avoid leaving negative feedback online because I understand how much reviews can affect a small business. I waited a week and decided to call the owner directly to discuss my experience privately before posting anything publicly. Unfortunately, the owner's response left me feeling that other pet owners should know about my experience. My appointment was scheduled for 11:00 a.m. The groomer I was scheduled with arrived about 15 minutes late, which was not an issue. Life happens. However, when she arrived, I was immediately met with frantic energy, a disheveled appearance, and complaints about her day. Her workstation was also extremely messy compared with the other stations, which appeared well maintained. I brought my elderly dog in for a bath and nail trim. She has hip issues, so I am especially mindful of her comfort and how she is handled. Despite my initial reservations, I hoped things would improve once the groomer settled into her work. The service took approximately 25 minutes, and I paid $45. When I arrived to pick up my dog, I was immediately approached by the groomer, who got into my personal space and told me that my dog had a bloody nose, which she attributed to stress. **This was the first time anyone informed me that my dog had experienced a bleeding episode. I was not contacted while she was there. I found out only when I arrived to pick her up.** My dog is elderly and has hip issues. Hearing that she had experienced a bloody nose during what should have been a routine bath and nail trim was extremely upsetting. Her nails looked okay, but the overall experience left me with serious concerns about the environment, handling, and care she received. I cannot say with certainty what caused the bleeding, but I had never experienced anything like this with her at any of the five grooming establishments I had used previously. I was so stunned by the news that I paid, tipped, and left. I needed time to process what had happened, so I waited a week before contacting the owner. I deliberately chose to call rather than immediately leave a negative online review because I wanted to give the business an opportunity to address my concerns privately. The phone call was incredibly disappointing. The owner initially greeted me rudely, saying she thought I was a salesperson. Once we got past that, I explained that I was calling about an issue and wanted to speak with her directly rather than leave negative feedback online that could damage her business. Her response? She told me my dog was not welcome at her business. She said this without taking the time to understand who I was, hear my concerns, or have a meaningful conversation about what had happened. She then hung up on me. I have moved between states, which is why my dog has been to five different grooming establishments, and I have never experienced anything like this. I understand that unexpected situations can happen, but how a business communicates with its customers and responds to legitimate concerns says a great deal about its professionalism. **I made a genuine effort to handle this privately and respectfully. Instead, I was dismissed and hung up on.** I would not feel comfortable trusting this business with my elderly dog again, and I cannot recommend it to other pet owners. Our pets depend on us to put them in caring, responsible hands. At a minimum, I expect professional treatment, clear communication when something goes wrong, and a business owner willing to listen when a customer reaches out in good faith.

Rogue Valley Pet - New harness

Rogue Valley Pet

(10 reviews)

Most amazing pet supply store in town! No live pets available-this is just a pet supply store but…read morethey offer top-notch products! You won't find any foods with by-products, corn, wheat, or soy in them. It's majority is dog & cat products like food, toys, treats, beds, crates, leashes, collars and supplements, (and more!) but there is also a smaller section for birds, Guinea pigs, rabbits and other rodents. The staff is wonderful, everyone is very kind and honest and helpful. If they don't have the answers or products- they do the best to find it for you either way. They also have an adorable shop cat that lives in the shop! Almost all the foods and treats and things are also on a buyers program so you can get discounts and free bags of food for being a regular buyer too, so that's really nice as well. There is an independent groomer who works there in the Grants Pass location as well. She only works on one dog at a time so it's not a large grooming facility or self-service, but no kennels so it's less stressful on the dogs and she does a wonderful job. In all, absolutely recommend you check this place out, I've learned a lot of people don't realize it's there since it's a little tucked away but it's in the same parking lot as wild river pizza in GP!

Customer service was excellent! Answered all my questions. Took his time with me. Store was alot…read morebigger than it seemed from the outside and had alot of natural non box store brands and natural and raw treats. Such a gem ! Glad I found this store!

Groom At The Top - groomer - Updated October 2026

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