I have my own experiences with this woman... They are not positive what-so-ever. As you can see…read morethere aren't any positive reviews from recently on here. And I've seen the job she does on her own dogs... Which is why I've never had her groom my dog and opted to do it myself, even though she basically begged me. And she doesn't go to your home anymore. Her trailer sits stationary at her home address. I suggest peaking your head into the trailer she has before letting your animals inside... It's not sanitary. And her dogs have fleas... I found one on her German Shepherd.

Way over and beyond an awesome job. Heather is the best! And she is mobile. Comes to your home. She…read moreis very detailed, dedicated and caring for your pets! She services Merlin, Oregon and the surrounding area. Also gives discounts for more than one pet.

Shampooch has always done a wonderful job with my beagle Bailey. They are always able to get him…read morevery quickly and he loves everyone of them. I am so thankful for Shampooch. It's so awesome that they come to you, it makes it so much less stressful on your fur baby. I love Shampooch for pampering my four legged BFF with his spa day. He is a sleepy boy after being spoiled and smells so so good!

We absolutely LOVE Shampooch! We get our services done by Liz, who is professional, great groomer…read moreand just the sweetest. Having dogs who won't let me near their feet proves difficult but they never trouble Shampooch and always love jumping into the van! Well worth the cost for the come to your door amazing service! I cannot put a price on the peace of mind I receive from Shampooch and Liz!

I'm really disappointed . I have been using them for years. My dog had his usual appointment but…read morethat morning he had diarrhea. I didn't want to 1. Expose the other dogs to whatever it might be, and 2. it could be messy .I called and told her what was going on and would it be possible to reschedule. She said, yes but next time if you don't give me 48 hours notice I will charge you. Ridiculous, how can I know my dog would be sick beforehand and that was rude and uncalled for. I've never went back.

I have a groomer that works here we love that we kept going back to, but the pricing and…read moreappointment time is crazy. Last appointment with my large dog, the appointment was for 9am, I asked if our dog would be done around 12pm. The reception lady rudely replied, this is a large dog. We have 4 large dogs in the back. Large dogs take time. Maybe the dog will be done around 3. I'm sorry? I made an appointment, it is not my fault or my dog's fault that you overbooked. Received a call shortly after asking about fleas, our dog is on meds from the vet so no fleas. They said they may need to charge more for fleas if they find one. The dog has no fleas. Got a call at 2 to pick the dog up. 5 hours later. When I make an appointment, I should not need to wait for their overbooking issues. 5 hours for the dog to be groomed? Nor be called about fleas the dog does not have and be threatened I'm to be charged more. $150 for a 65 pound dog to be groomed. Since then, I have been to 2 other groomers with the dog just to see the difference in timing and price and neither have been as terrible in timing or pricing. The other locations recognize appointment times and do not take 5 hours. In fact, picked my large dog up after 2 hours. Not 5 2 hours and $80 with tip, at the most with the others. Unfortunately we will not be back here. We do hate to leave the employee here we really liked.

Good: she was able to accommodate our 2 dogs for grooming at the last minute…read more Bad: 1) she charged more than what she confirmed on call. 2) our dog is big in size and I am pretty sure she's had never handled a big dog, he had a choker chain on him when we reached. 3) He was hurt in the leg and had blood clot there. 4) she was short staffed so took more time than promised, on top of that she says she had to stay back ( felt like ones of the reasons to charge me more) well that was not my fault. 5) no place I know charges $5 for card payment, this one does. 6) Both dogs always loved their spa day at PetSmart, hatred this one.. were very restless. I wouldn't recommend the grooming to anybody else. No comments about the delay self wash.

Pretty nice place. Came in to do the self-wash on our dog and was greeted by the owner, who was…read morefriendly and very helpful. The wash stations were very clean with good water pressure and temperature, and the shampoos and conditioner worked really well. Our dog is super clean now. I've tried a couple of the other self-wash places around here and this is definitely the best one so far. Frankly, most of the other places seem to be dirty and smell weird and staffed by crabby folks. Washing the dog is never a really pleasant experience but this place made it very easy and painless. I'll definitely be back!

This is not the correct address. This business is on E Street in Grants Pass next to Dominoe's…read morePizza. Sabrina did a great job on my long-haired cat. They put a barking dog in the back room while my cat was there. Her helper petted the cat while she started the nails, so lots of attention and a calm attitude. The shop was large enough and very clean. I will definitely use them again, especially now that Petco just lost their only cat groomer. Thanks for the cat attention.

Penny is the best in the valley. All I have to say to my dog is "we're going to see penny" he gets…read moreso excited. we've used Penny for 3yrs now. Unfortunately we are moving &. had to say goodby. Give her a try.

Penni is very sweet and she did a great job on my little Echo. Echo is only 6 months old and has…read morenever been to a groomer. She's a purebred malamute so I wanted to get her started early so she understands that going to the groomers is a good thing. Penni did great with her. She looked beautiful, smelled wonderful and felt sooooo soft! She had her work cut out for her since she is puppy and it was her 1st time being groomed. There was a couple spots on Echo that she couldn't get to because of Echo not wanting her to. She explained that she didn't want to stress her out anymore than we already had being that she was doing something new and with out mom around. I did appreciate that. Echo came home with a cute little bandana on was so beautiful. We'll be back!

Pros: staff was very nice, communicative, accommodating. Prices were reasonable. Daycare worked…read moreout great and I would recommend it. They make sure vaccines are up to date and have protocols in case a pet is sick/hurt which i appreciate. They also have a separate small dog area which is essential. Cons: the kennels were like a prison. Concrete and chain link fence/gate.Loud and echoes. Can't imagine how a dog would be comfortable there. I made sure my dog did not stay after group daycare hours so he wasn't put there. Overall I was happy with my daycare experience and would use them again for this service!

I left my dog here a few years ago over Thanksgiving weekend. When I returned to get her, she was…read moreall wet and sticky and smelled like she had been laying in urine... have never been back since. They seemed very indifferent in their customer service as well.