I had a great experience at At Ease Games. My friends and I had reserved a room to play D&D, and…read morethere ended up being a small mix-up with the reservation. Julie (I hope I got your name right!) immediately stepped in and took amazing care of us. Even on a busy, rainy day, she went above and beyond to make sure we still had a place to play and felt completely supported. Her customer service was excellent, and we really appreciated how smoothly she handled everything. All the other staff members were just as amazing and accommodated us. Thank you again for making our day. We'll definitely be coming back!

Mad props for not scalping customers on pokemon tcg. Shoutout to Austin for 5/5 stars customer…read moreservice. I was greeted warmly and was helped with friendly service.

This place is amazing and is the Official war hammer store from games workshop. We're very lucky to…read morehave an official retail store here in San Diego. Amazing customer service and very helpful product knowledge

I stopped into this store to show a friend the game Warhammer. I had passing familiarity with the…read moregame and neither of us had ever played it. When we walked in the manager (whose name I forget) greeted us. He was very enthusiastic describing the game and gave us a "15 minute" demonstration. With our questions, it turned out to be longer than 15 minutes and worth every minute. His love of the game was clear and rousing. While he was talking with us, he was also able to deal effectively with other customers in the store. If I were to take up the game Warhammer, I would definitely patronize this store. It was clean and organized. But the manager was a very good advocate and customer-centric.

Visited twice in two days on our couples get-a-way. We first came to look at their selection of…read moregames, but really noticed their library selection! We returned the next day and played 4 (shorts) games. Great library of old and new games. Great selection of deep complex strategy, medium, and light games, including some great rare fans out of print. $8 all day is a better price than the $10 I am used to playing in Sacramento (a game shop running a similar concept).

I came here two weeks ago as a new Dungeons & Dragons player. It has been a while since I played…read moreRPG's and board games. As soon as I came here I felt welcomed and honestly with a big smile of positivity and enthusiasm as a new player. One of the employees Mike was wonderful very welcoming very warm and very comforting the other dungeon masters in this game and other employees of this facility have been nothing short of delightful. If you're coming here as a new player, I highly recommend coming here. I did not feel unwelcome, but instead, I felt like I was part of a family. Highly recommended to come here if you're new into board games or if you want to learn how to play any kind of game, I will definitely be coming here every week to play board games into socialize with new people. The prices are also extremely fair!!!

What a fun little toy store!…read more It's hard shopping for toys in person these days when really the only options you have are Walmart and Target. I miss the days of Toys "R" Us. But this little toy store is a nice breath of fresh air. It's a smaller store, but it has lots of unique toys for all different ages. We came in here looking for a few small gifts for a school gift exchange and found lots of fun things. My son picked out a magnet toy and my daughter sound some watermelon pink slime. And our 2 year old found a wooden Thomas Train he didn't have. And surprisingly, they had Pokémon cards which my son appreciated. I hope they continue to carry sports and Pokémon cards because it's always fun taking my kids to pick out cards, rather than just buying online. The store manager was super sweet and helped. She explained their exchange policy if a Bruder toy broke and how they'd get the part for free for you. She was also open to suggestions of other toys to carry I highly recommend this place if you're looking for a toy, give them a shot. I'm sure you'll find something. Its also awesome supporting small business

Wow. New in the Promenade. Across from the Apple store…read more Cute specialty toy store in the promenade section of the mall. Great service and selection of toys for newborns to adults. This is a second location from Totally Thomas in Escondido. They do a great job here. Be sure to check them out.

Amazing selection of singles with very fair pricing! Super friendly staff. I always go to Pair A…read moreDice when I visit the area. They also hold many great events.

Came here to look for something, they didn't have in stock just yet. Employees were very friendly…read moreand helpful with questions. I had a lot of questions and both employees genuinely seemed to want to help answer. I'm a big fan to support small businesses as long as they keep reasonable prices (but remember they have to compete with large chains). Look forward to coming back.

What a gem!! Walked in and immediately was impressed with the vibe of the store. Lots of people…read moregaming on the tables, very clean and organized, and a welcoming environment. They have sections based on what your looking for: War games, painting, dnd, and board games. There are very clear sections of the store. We walked around to look at the board games and DnD section, along with dice. We loved the dice selections and play mat selections. We only ended up leaving with a Trans mimic sticker (queer friendly!!) and had a lovely interaction with staff members before leaving. Overall great store set up, clean, nice staff, good selection, queer friendly, and good vibes.

It has been increasingly difficult to find any Trading Card Games in stock, especially with the Big…read moreBox stores. Seems sadly that they have fallen prey to scalpers. It was more than time to find a local game store. I started the search and came across Brute Force Games. They had a pretty decent website. So I gave the store a call, and asked stupid questions (is this in stock?). While they didn't have what I was looking for, the staff was super helpful and didn't mind the questions. I decided that I would have to stop by the store in person. The overall aesthetics of the shop were amazing. Much larger than I was anticipating - but the layout was extremely well setup. With the cashiers being in the middle, they had 3 different registers going at the same time. While there was still a rather large line, it went by rather quick. The store also had a great selection of products, I was able to find the Alien RPG expansion - which I haven't seen in most stores. They also had a wide range of TCGs, Board Games, Trinkets and Warhammer stuff. While we were shopping there were running a Magic the Gathering tournament - there was plenty of space for both shoppers and players. The entire stuff was quite helpful, and we were able to find everything we were looking for. Overall a very solid experience - certainly one of the better game stores I've been to. Not only is it clean, but there is plenty of room. You most likely find something you are looking for, and the best part is that they are local.

Thank you to Corey for the suggestions, we are so excited to start our new games!…read more We came in here looking for good two player games and solo rpg games. The selection is decent, though a little limited. They seemed to be out of some things but that's okay. We started browsing looking at simple games. Corey asked if he could help and we told him what we were looking for. He said the one we were holding, Rebel Princess, was really fun and he had played it himself. we decided to snag that. He then recommended us Forest Shuffle as a fun game for us too, little does he know that animals like bugs and birds are my entire personality. Such a good read on his part. We loved the game he pitched and took that as well. He showed us around the shop and where to find some amazing used and vintage books (very cool little selection) and where everything else is located. He also suggested me a solo rpg which I will be coming to get! Super thankful for the nice staff and amazing store!

customer service here is aaaabbbsolutely wild. this is one of those businesses that feels like they…read morehate their customers and I'm so glad others posted about it on Yelp because I thought it was just me or maybe because im not "one of their boys". TLDR: Customer service is truly abysmal and makes it hard to support small independent businesses. The ambiance of the store is OK. Flourescent lights, feels kinda like an office, but selection is great and their website seems to have lots of fun events--they've got tons of stuff and in general, I love supporting the board game community! It's just that the staff here don't make it feel like one. If you're not a regular, there's a good chance the staff will be cold and you will leave feeling a little miffed. --- My story, for their owner, who likely doesnt care and will likely never read this: I visited your store from out of town on a Saturday evening at 6:50PM, and you were closing early that day at 7PM. I was rushing to buy a specific game that wasnt in stock in most of the San Diego area. I called in advance to reserve the item but when I arrived, your staff turned me away. I know its annoying to be the last customer of the day, but I was still there before their closing time at 7PM for a quick pick up, and usually, you close much later! I apologized sincerely for being a customer at the end of the day but technically, there was still 10 minutes left and there was no way of knowing you'd be closing early (your staff could have mentioned it on the phone when I called). And, to top it off, there were still two other customers in the store! As I stepped into the store, 5 steps in, I was met with a "no" and an almost snarky smile, and in my desperation, I plead and even offered to bribe the cashier with an extra $20 JUST to let me purchase the game I called in advance for and while you were still technically open. It was embarassing at this point and crazy of me to offer on top of the $50 game, but I was getting desperate. The cashier did not care at all, and his coworker looked hesitant and like he felt sorry, but didn't offer any solutions. I gave up and started walking out, and only until I realized I had cash did they begrudgingly allow my purchase. So at the end of the day, I got what I needed, but it was certainly a needlessly challenging experience. I try to support small businesses instead of Amazon and actively go out of my way to do so even at the cost of my own inconvenience, so who turns customers away for a 30 second transaction? Your customers and the surrounding community would benefit from a business that appreciates ALL their customers, not just their regular bros.

Great. Great. Great comic book store! Probably the best I've been in, here in SoCal so far…read more Daniel and his associates are amazing, very knowledgeable and friendly. The prices are inline. Mostly, the original price as marked on the comic. Very few markups. No geek airs either. Just very accessible. They even had a local coffee vendor offering samples and donuts when we were here. Wow

Hubs found another "happy place" in SD County!…read more Knowhere G&C is located in an industrial area of San Marcos, near an antique mall, several home furnishings stores and next to San Marcos Deli. This seems an ideal location, with plenty of free parking and, judging by the flow of pedestrian traffic in and out of this shop on a "Comic Book Wednesday" many customers agree. Hubs declared a large selection of comics, games and collectibles. He proudly emerged over an hour after parking with a smile on his cute nerdy face and a bag filled with reading materials in his hand. He was very surprised and happy that his purchase amount ~$80TL awarded him with a cool graphic novel. Happiness shortly turned to a bit of confusion when he took a moment to peruse his receipt and discovered he had been charged about 4x the amount he should have been for a comic. He checked online to make sure he didn't grab a ltd edition, or special release, and determined he hadn't. I waited while he returned inside. About 10 minutes he reemerged - HAPPY AGAIN! Seems the clerk, Daniel (guessing from the receipt ), didn't catch it and agreed it had been incorrectly priced. He further apologized saying he usually catches the comics over $20 and confirms the customer is aware when they are purchasing a more expensive issue. So Daniel was sorry he missed that completely. Hubs confirmed that he was still ok receiving the free graphic novel and was assured, yes, his purchase amount still qualified for the free novel. The over charge was returned to Hubs and he was happy with the store, Daniel and his customer service. Knowhere G&C has been bookmarked for our future SD road trips. Cheers! "CC"

Love this place. Love the vibe. Love the staff. Board games, ttrpg stuff, Magic stuff, afternoon…read moremagic. Only drawback is my job that does not allow me to hang out here all the time.

Walked around town and spotted this cool place. Went inside to check out their games…read more Got very cool selection of games and such. Large spacious shop fill with so much stuff. In the back has some tables where people were playing games. Unexpectedly has some cool anime games and merch. Nice!

This is definitely a hidden gem with great customer service. They a have a large selection of TCGs…read moreand a good amount of stock. Prices are reasonable and will definitely be back!

I stopped in here on a whim to have my Pokémon cards evaluated. While that isn't something that…read morethey usually do for a set (they evaluate/buy individual cards), the people in the store put aside some time to educate me on the different cards I had and their possible value. You can tell that this store has people who are really passionate about what they do And are not just run if the mill employees. They took the time to tell me about several of my individual cards, show me how to find their value online and gave me recommendations as to where I could sell them. They also invited us back to learn about various card playing games. I would definitely come back again and I'm very grateful for the insight. Thank you Josh Aliya and Casey :)