Booked a cruise through AAA travel services. I would have thought it would have been the best way…read moreto go since I am a member. I was wrong. After disembarking from the ship to the airport, my flight was 10 hours later. Having no experience at all, I would have thought this would not happen. A few hours I can understand. Not 10 hours. Travel agents should know the appropriate information. Never even should anyone have to wait like this. If I travel again, I will not go through AAA. I will do all that through the company ie cruise line itself and they will get my business. I'm soooo upset.

In the process of installing a spare tire, the tech cross-threaded two lug nuts and told me it was…read moregood to go. I went directly to the tire store which replaced the flat tire but could not install it due to the cross-threading. They sent me to a mechanic who was able to cut the two lug nuts off then found they needed to replace the wheel hub. The lug nuts had stretched out the sockets which meant it didn't turn properly and developed flat spots where it should be curved. I complained to AAA and they told me to take pictures of the damaged parts and send them on. I did so. Their first response was that liability could not be determined based on the pictures. I sent more pictures. They offered to pay half the cost of the new hub as a gesture of "good will". What did they think caused the damage? I'll never know. And I'm out half the cost of the new hub. On the plus side, the AAA tech was very prompt!

I have been using this insurance agency for years for both my car and home. They are truly the…read morebest. Whether I need a quote, want to update a policy, get a new vehicle or need help with a claim they are amazing. Every agent I have worked with, whether via email, phone or in person goes above and beyond. They're the best around!

Virtually all my dealings with HCC have been telephonic and with Sherry Taylor…read more I have never been as well treated in business dealings as I have been by Sherry. Her responses to my inquiries are always courteous and prompt. I actually enjoy dealing with my insurance agent because Sherry makes it so easy and pleasant. Thank you HCC for having a represenative like Sherry. John Higgins

We were searching for an insurance company where someone would at the very least call us back and…read moreof course be affordable with their homeowners insurance. Luckily we found Erin Lemieux. Not only did she return our calls but was quick to respond to any and all questions and saved us money on the same or better coverage than we had with our previous insurance company. Highly recommended Erin, she goes above and beyond. Certainly an important asset to Paul & Dixon Insurance.

From the owner: Founded in 1852, Paul & Dixon is a full-service, independent insurance agency providing custom car…read moreinsurance, homeowners insurance, business insurance, life insurance, and related services. The agency is one of the oldest on the South Coast, and our staff averages more than 15 years of insurance experience to advise you on all types of insurance.

I have worked with and bought insurance from this family from when I was a teenager, starting with…read morecar and then homeowners insurance when I lived in Mass. They listen, understand and do the little things like call you to make sure you get that payment out on time. In a world of point, click and automated response phone systems, this is a welcome difference. Over the past two years, I had a unique insurance need on an investment property out of state. The local insurance people in the area would not touch renewing a policy on a 200 year old house and barn that were converted into townhouse apartments, with a failing roof, wet basement, etc. I was at wits end and thought, what would the folks at Gramlich insurance think. I knew could not write a policy as they were not licensed in that state, but wanted their advice. Well, was I surprised. They took the time to listen, call several partner agents out of state, worked with them to explain my situation and secured insurance at the same rate I was paying previously. The folks at Gramlich Insurance, didn't just dump me on the partner agent and move on, 1. They discussed my history with the agent they worked with out of state and 2. Established a repair plan by priority to lower my rates over time to address the items that were giving me the higher risk. Wish these guys could write policies in NJ and VT!

From the owner: Beyone insuring. Ensuring…read more Welcome to FBinsure, LLC. We have committed ourselves to developing innovative strategies to address the risks that drive our client's insurance costs. Whether you are developing an insurance program and risk management plan for a 1,000-employee organization or you are navigating the complexities of ensuring your most precious assets, with auto insurance, homeowner's insurance, or life insurance, we will work proactively with you to design solutions that meet your needs. As your advocate, we strive daily to exceed your expectations. Call us today for more information!

Treated me with the upmost disrespect. I tried to cancel my policy and business with them and they…read moremade fun of my mother and harassed me. I would recommend going to any other insurance team.

Is there a way to give less than one star?…read more The worst agency ever. They should be working in the best interest of their client, but they don't. They fail to communicate, monitor or assist. Every agent is rude and refuses to take responsibility for their own errors. They failed to provide information to my mortgage company after many repeated requests and never reached out to me regarding the renewal policy. It was like pulling teeth to get a bill and policy. By the time this was completed and the mortgage company paid the policy it had lapsed. They never told me the policy was in danger of cancelling or even when it did cancel. I found out when the company returned my premium funds. They claim it is not their responsibility to monitor or communicate regarding my policy. If so, why are you even my agent? I have pulled every policy type from them, this is the last. They are horrible at representation and rude to boot! Add to this that my actual agent is unreachable, you have to deal with the office representatives. Why would you want an agent that is too busy to even speak to you. Stay far far away.

I worked with Zak for my auto insurance when moving from Florida to Massachusetts, and he made the…read morewhole process incredibly easy. He was very responsive, helped me save money, and gave me helpful tips along the way. This is a family-run company my whole family trusts, and I'll definitely continue using them. Highly recommend!

Been getting insurance through Labonte for years and have always been pleased! Pleasantness begets…read morepleasantness, and they have always been incredibly patient and helpful with my needs.

Sat on the phone well I was at door for over 45 min when I called him before got here for what I…read moreneeded was ignorant when I told him had an appointment rmv so I can't just keep waiting.....I'm also here because he typed my vin # in wrong on my rmv1 form bad service and not even attempting or trying do things right

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in New Bedford, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.