1. Roger's Motors

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Oakville, ON

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Roger's Motors

4.5 (2 reviews)
Open • 10:00 am - 6:00 pm

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Mercedes-Benz Oakville

Mercedes-Benz Oakville

(16 reviews)

Went for service recently, and I was very happy. Having got the car serviced at a different Mb…read moredealer before,i was pleasantly surprised at the difference in the level of service I received from Martin Habgood at Mb Oakville. Needless to say, I have decided to switch to Mb Oakville for my future needs.

I've received a few emails from Mercedes Benz Oakville, Ontario, 300 S Service Road, Oakville, On,…read moreL6K 3X5, advising an open safety recall (airbags replacement). I made an appointment with Mr. Aaron Jeremie on September 18, 2026 at 8:00am. My vehicle is a 2010 Mercedes E350 with approximately 70k in showroom condition. My vehicle was in perfect condition when dropped off at the dealership. I picked up the vehicle on Saturday, September 19, 2026 at around 1:00pm and when I was driving out of the parking lot of Mercedes Benz Oakville, I noticed a rubbing noise when turning the steering wheel. I went back to the service area to advise Mr. Jeremie of the issue. Mr. Jeremie indicated that that rubbing noise could not be coming from their work performed at the dealership when changing the airbags. Mr. Jeremie kept the vehicle to investigate the issue. I received a text message from Mr. Jeremie on Monday, September 21, 2026 indicating I had to pay $229 plus HST to diagnose the issue. I asked Mr. Jeremie to have Mr. Kevin Kossel, Service Manager, to call me. Mr. Michael Giraldi, Assistant Service Manager called me and he indicated he was going to diagnose the issue free of charge. I received a call from Mr. Giraldi on Tuesday, September 22, 2026 indicating that the issue has nothing to do with the work done by the dealership but refused to provide the diagnosis of the issue and he refused to fix the vehicle. I've sent an email to Mr. Scott Story, General Manager, replied indicating that the issue was not caused by the dealership. Stay away from these liars...

Roger's Motors - car_dealers - Updated October 2026

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