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Big Rapids, MI

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Rogers Jewelers

3.0 (5 reviews)
Closed • 10:00 am - 5:00 pm

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Khloe Mae Bridal - Wedding dress, do, say yes to the dress

Khloe Mae Bridal

3.9(40 reviews)
52.0 mi
•$

ALL THE STARS! (Shopped on 1/15/22) I walked in a very…read morenervous and apprehensive shopper - my first bridal dress experience had me overwhelmed and almost in tears in the dressing room. Stephanie and Jessie walked the perfect balance of offering help and suggestions while giving me plenty of space and time to peruse dresses and try them on. I felt so at ease, no pressure, no stress - they said I could take as much time as I wanted. My mom, sister, and niece all went, and they even were totally fine with my niece trying on dresses . We made memories to last a lifetime... oh, and walked out with the most perfect dress. On a practical note, their selection was incredible - a wide variety for brides of every size. She said I could consign my dress after the wedding, but I love it too much and won't be able to do that. :) THANK YOU FOR SUCH AN AMAZING EXPERIENCE!

As the mother of the groom, I have never been more appalled by the lack of professionalism and…read morebasic human decency shown by Khloe Mae--especially by the owner, Stephanie. From the very beginning, the staff was unhelpful, dismissive, and lacked the warmth or guidance you'd expect from a bridal shop. Unfortunately, things only got worse from there. After waiting months, my future daughter-in-law's dress finally arrived--damaged. Not minor damage, either. And instead of doing the obvious right thing and ordering a new dress (something she paid for in full), Stephanie and her team tried to brush it off and offered to repair it--as if any bride should settle for a "fixed" gown on her wedding day. There was no apology, no urgency, and no accountability. It was clear that once they had our money, they had no interest in helping or making things right. Stephanie's attitude throughout this process was cold and completely unprofessional. Her store may sell wedding dresses, but there is absolutely nothing bridal or joyful about the way they treat their customers. Save yourself the heartbreak. I would never recommend Khloe Mae to any bride or family. They turned a once-in-a-lifetime experience into a stressful, infuriating nightmare. if I could give a 0 rating I would!

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Khloe Mae Bridal - I wish I could post the dress!

I wish I could post the dress!

Khloe Mae Bridal
Khloe Mae Bridal - My dress

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My dress

Rogers Jewelers - jewelry - Updated October 2026

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