We first used Stan's when the rental water heater in our previous house failed and leaked, and…read moreStan's was the only water heater business who would give us a quote on a Saturday, and deal with Enercare's onerous returns process when you end your rental contract. Since then we've had a second water heater from Stan's, in our new house, and when the 'out of warranty' Sears AC in our new house broke down, Stan's diagnosed an unrepairable gas leak. As the whole HVAC system was elderly and inefficient, we had Stan's replace the whole system, heating and AC, and we were happy with their competitive pricing and quick, careful installation. Since then, routine maintenance has been easy to schedule and well priced, and the technician(s) have been careful, neat and willing to explain what they're doing. They have also replaced parts under the 10 year warranty pre-emptively, when they noticed wear, before the part could fail. We would recommend Stan's without reservation.

We used Stan's for many years. I found that their prices (on cleaning the furnace) went up…read moreexponentially, and their installers/workers were sub par. We have since moved on to another company that charged $25 less this year.

Great company! I signed up for there Eco Green Covid19 Package which includes a UVC lamp install to…read moreclean the air in my home of Covid 19. He also installed a new high efficiency furnace. It didn't cost me a dime upfront! He billed me through my Enbridge bill and haven't even notice an increase on my bill due to the savings from the furnace replacement. Thanks Ecoteam for all your help.

This company came to my door and asked to be let in without an appointment. This is clearly a scam…read moreto collect information on your home and force you into buying new appliances. DO NOT LET THESE PEOPLE IN YOUR HOME, and don't validate manipulative sales practices by ever patronizing this business

After getting quotes from multiple companies to have my oil furnace replaced with a heat pump I…read morewent with Therien to get the work done. Client service was top notch. Price was amazing. So much so that I added an HRV to my setup so that it was nice and complete. The owner was up front and honest about the needs for my house. Didn't try and upsell like other or sell me a unit bigger than I needed. He listened to everything I had to say about how I was hoping to have the system run. Installation was flawless. Staff were extremely helpful in running me through the whole system and the entire house was left spotless after their visit. Throughout the entire installation process they kept me up to date on anything they came across in my older home. Would strongly recommend them for your needs in the Ottawa region.

We had to get our hot water tank replaced recently. Not because there was anything wrong with it…read more(it was still working fine with no leaks) but because it was 13 years old and our home insurance company told us that if we didn't replace it they would no longer insure us for flooding or water damage. We called a few places to get quotes and while Francis Plumbing and Heating was the highest quote, they seemed to us to be the most competent and they had an A+ rating with the Better Business Bureau, so we went with them. Overall, we were very satisfied with them. Their technicians are outstanding. The only problem we had was with their business office. I will explain. So after we decided to go ahead with them, they wanted to send a technician to assess the situation in person to ensure that the price quoted would be accurate. This is great practice in my opinion because if there's something strange about my setup and it's going to cost more money I want to know ahead of time. We made the appointment for a Thursday at 2:00pm. Keith, the technician, arrived at our scheduled appointment. Very punctually, might I add (this is rare in the service sector, so I really appreciated it). He said everything checked out and it will be the quoted price. Great! So the following Tuesday morning, someone at the office called me (I wish I had caught their name because this is where the problem happened). She wanted us to schedule the service appointment. We scheduled it for that Friday for 1pm. I thought everything was going along great. Then on Thursday my husband got a call from the office wanting to schedule the service appointment. He told them that we were already scheduled for the next day at 1pm. They informed him that we were not on the schedule for Friday at 1pm. So at this point I was very upset. I had cleared my schedule to be home and available for the appointment time. I called them back to speak with them and they could not find any record of anyone making our original appointment. By that time their Friday schedule was full, so I had to (re)book for the coming Wednesday at noon. So I was happy that the turnaround time was not that long, but I was annoyed at the situation. Anyway, Wednesday noon comes and very punctually the 2 technicians came. One was named Jeff and the other one I think his name was Liam (he was soft spoken and had the cutest (Irish?) accent). They were very nice and did an excellent job. There was a minor glitch, but they handled it well. After they drained the old tank, they went to get the new tank from their van but then realized that the new tank was dented. So they had to take the new tank back to their supplier to get another (undented) tank. This made the whole job about an hour and 40 minutes instead of the estimated hour if everything had gone smoothly. I was completely ok with this because Keith had told me that it would take anywhere between 1-3 hours, so I was prepared. They had to move our washing machine to replace the hot water tank, and after the job they put the washing machine back to where it was. The floor in our laundry room is uneven so we had some pieces of wood under the washing machine to balance it out. The technicians put the pieces of wood back and re-leveled the washer for us when they were done. Talk about excellent service! They explained the hot water tank to me and told me that they had set the temperature to the manufacturer's suggested temperature. They said I could make it hotter if I wanted, but they didn't recommend that I made it cooler because that could cause the bacteria that causes Legionnaire's Disease to grow in the tank. Good to know! We finished up the paper work and then they were on their way. The technicians that I dealt with with this company are top notch! Their service is definitely 5-star material. However, I feel that I can't give the company as a whole a perfect rating due to the mix-up at the office over the service appointment. In the end it wasn't a big deal, but it made the experience not perfect. Nonetheless I would use this company again and I would certainly recommend them to others.

I cancelled my gold plan but still received an invoice a month later. Repeated calls to the number…read morefailed to speak with an agent ...no email address so I will try another day. Due to the automatic AI you can end up going in circles. Very frustrating

Mike and Burke of Woodlawn Home Comfort are pros …read more.. Basically they know their trade ...period ... They installed our New Jotul Gas Stove in a super professional way ... We are very pleased with the work done in a timely professional way ... We recommend these guys for your Home Heating Installations etc ...

I needed help with the insulation in my attic. Two people came to inspect the level, and…read morerecommended adding more layers to bring it up to the level necessary. They explained what they would do and answered my questions. They arranged a time to come and add additional insulation. They arrived on time with all the equipment and supplies needed. They were polite and very professional. They cleaned up carefully when they were finished. The insulation level is now correct. I have no hesitation in recommending the firm to others.

After researching what furnace I needed and getting estimates at several places, I tried the online…read moreestimate tool with comfort hub. I literally got a phone call within 3 minutes and they came out for an in home inspection the same day. The sales/installation guy Jeremy was fabulous. He confirmed that I had chosen the correct things to fit my needs and we scheduled installation for the next week. Installation day was fabulous. They put down rugs for walking to keep my home clean, they were respectful, they completely cleaned the workspace when they finished and compared to what was there before (ducts, electrical, etc) I now have more space and a work of art! Also... price was perfectly within budget AND I got a great upgrade. Thanks for the great work!

I called ComfortHub to get an estimate to install one of their York AC unit for my new townhouse. I…read moregot a call within a day to schedule an evaluation meeting. That's when I first met Jeremy. He was very thorough in explaining every detail of the installation and the expectations, showing me pictures of their previous work. I really like the dedication for details and his team's fine work, so I decided to go with them, and man! It was my best choice. Within a week, Jeremy and his wonderful team came in, installed the AC unit in a very professional manner, taking care of insulating any drilling they had to make, using very high-quality materials, and made sure that my ventilation system is leak-free. I really don't have enough words to complement their well-done job and their courtesy. I just can say, without hesitation, if you need any HVAC job done well, call ComfortHub and ask for Jeremy!