I cancelled my gold plan but still received an invoice a month later. Repeated calls to the number…read morefailed to speak with an agent ...no email address so I will try another day. Due to the automatic AI you can end up going in circles. Very frustrating

Great company to deal with! They replaced my Moms AC and were clean, professional and made her feel…read morevery comfortable with the whole process. They even took the time to repair the ductwork from her furnace install done by another company a few years earlier. I would recommend them to anyone!

thank you Kaitly, an amazing technician from Francis, who fixed our AC unit quickly and also for…read morecoming so quickly. We appreciate the service and price was half of what competitors were estimating over the phone. would recommend Francis for great service and honest pricing!

TL;DR/The Short Version: Great experience. Had a gas fitter…read morecome and cap our gas line and an electrician come to set up a 240V outlet when we switched from a gas range to an electric one. The Long Version: When my husband and I bought our house, it came with a gas range. Having grown up with electric, I was really hesitant to keep it and wanted to switch to electric, but I eventually got used to it and we kept it. Not too long ago, the oven bit the dust and stopped working. The elements still worked but I need my oven! So at this point we decided to switch to electric. We needed someone to cap the gas line and install a 240V outlet for the new range. Francis Home Environment was great because they offered both services. We had 2 different technicians of course, but they were both from the same company who coordinated their work. My husband dealt with the technicians and I got to benefit from the results, lol. Terry came in the morning to cap the gas line. He was great. He checked the line in the basement too. Then David came in the afternoon to do the electrical work. He pointed out that the previous owners did not do some electrical work properly and we had live wires just taped up behind our range. We could have gotten electrocuted all these years! Omg! David fixed things up and now we have a new 240V outlet and no live wires just hanging out with their ends taped. Both technicians were courteous, professional and efficient. I liked that they came during their scheduled time window and my husband got a text when they were on their way and he could track their location on his phone. They wore shoe covers in the house as not to dirty the floors. Their price was on the higher end, but we were happy with the whole process from start to finish. We would happily recommend Francis Home Environment. (217)

We were very pleased with the economical Duct cleaning service provided by Fresh Air Solutions. The…read moremen were prompt, efficient and thoughtful (removing shoes). We highly recommend them.

La version française suit:…read more I give 4 stars only because of a schedule problem even if the company owner was transparent enough to let me know that they employ a marketing company and schedule availability disparities can appear in the service because of that so basically the marketing company told me 9 am and the owner 1 pm at the same day of the appointment... Not a big biggie to me since I'm teleworking but also not perfect as I was prepared to receive the service at 9am. By the way the reason to use the marketing company is so that he can focus more on the work which is an expert at which to me makes total sense ecen if it means potential problems like the schedule. The marketing company wrote messages to me back in French even do they are an English speaking company so props to them for that. The technicians were English only soit was good that I'm French and English bilingual but I tought that I would receive the service in French because I received messages in French. To put it mildly it wouldn't have been a nearly as good service if I couldn't understand English since I wouldn't have been able tp understand what was being done and the recommandations. I received what I felt and still feel were good recommendations from the owner and it wasn't to upsell me just to advise me like an expert should do. He sold me 2 different types of filters. One for the humidifier and the other for the furnace. I dont really know if 75$ for the humidifier filter was upselling and a good thing to have replaced but the old one seemed dirty. He showed me the price of the furnace filter on Amazon and sold it to me about 40% cheaper which boosted my trust. It was also the less expensive service fee that I've been quoted between 4 different company. Their was two multi-etnical technicians which is the small company per the owner. One mentor and one apprentice #blaklivesmatter! In any case, they got my second appoinment in 2 years and its going to cost half the price because of everything that he did on that appointment! _____________________________________________________ Je donne 4 étoiles uniquement en raison d'un problème d'horaire, même si le propriétaire de l'entreprise était suffisamment transparent pour me faire savoir qu'il emploie une entreprise de marketing et que des disparités de disponibilité d'horaire peuvent apparaître dans le service à cause de cela, donc en gros, la société de marketing m'a dit à 9 heures et le propriétaire 13h le jour même du rendez-vous ... Ce n'est pas un gros problème pour moi puisque je télétravaille mais pas parfait car j'étais prêt à recevoir le service à 9h. La prochaine fois je saurai qu'il y aura ce risque. Soit dit en passant, le propriétaire m'a expliqué que la raison d'utiliser la société de marketing est pour qu'il puisse se concentrer davantage sur le travail dans lequel il est un expert. pour moi, c'est tout à fait logique même si cela signifie des problèmes potentiels comme l'horaire qui peu être différente entre les 2 compagnis. La société de marketing m'a écrit des messages en français, même si elle est une entreprise anglophone, alors c'est quand même bien pour l'effort. Les techniciens étaient anglais seulement alors c'était bien que je sois bilingue français et anglais mais je pensais que je recevrais le service en français car je recevais des messages en français. Pour le dire légèrement, cela n'aurait pas été un bon service si je ne comprenais pas l'anglais car je n'aurais pas pu comprendre ce qui se faisait et les recommandations. J'ai reçu ce que je ressent et ressentais être logiquement de bonnes recommandations du propriétaire et que ce n'était pas pour me vendre mais simplement pour me conseiller comme un expert devrait le faire. Il m'a vendu 2 types de filtres différents. Un pour l'humidificateur et l'autre pour la fournaise. Je ne sais pas vraiment si 75 $ pour le filtre de l'humidificateur était une vente exessivement cher et une bonne chose à avoir remplacé mais l'ancien semblait sale. Il m'a montré le prix du filtre de la fournaise de la fournaise sur Amazon et me l'a vendu environ 40% moins cher, ce qui a renforcé ma confiance. Ce sont aussi les frais de service les moins chers que j'ai reçu entre 4 entreprises différentes. Il y avait deux techniciens multi-etniques qui forme la petite entreprise. Un mentor et un apprenti #blaklivesmatter! En tout cas, ils ont obtenu mon deuxième rendez-vous en 2 ans et ça va coûter la moitié du prix à cause de tout ce qu'il a fait lors de ce rendez-vous qui ne devra pas tout être refait!

Their local number uses an AI call answering service that is quite useless. Every other minute it…read moreassumes quiet on the line means you've hung up and asks you to confirm you are on the line. After a few cycles of this it tries to get you to leave a message after the tone but there is no tone. Leaving the message just triggered the AI service to loop back to asking if I was still on the line. I hung up. I've used Mr. Rooter before and the actual plumbers were good but it's not worth the hassle to try and call to book service, especially if it's an emergency.

I have used Mr. Rooter services many times. This time I needed general plumbing around the kitchen…read moresink. Greg S arrived on time, explained everything clearly, and provided a quote that was acceptible. He was professional and courteous. The service exceeded my expectations. I would absolutely recommend them to friends and family.

I discovered Reliable Home Environment about six years ago. At that time they installed a new…read morefurnace and A/C for me and I have used them faithfully for my annual service calls. Today, my Lennox thermostat konked out on me. But, true to form, RHE was there to save the day. Carter (service rep) was amazing ... knowledgable and patient. Thank you Carter! Thank you RHE!

Quick response time and took care of the many little jobs I had. Kevin was pleasant and…read moreknowledgeable. Answered all of my questions.

We had a tenant experiencing water coming to her unit and I called a friend who had a number of…read morerentals and said to call Plumbing Express. I was not disappointed, from the lady the booked the request to Kevin that came to fix the issue. They were super professional and worth every dollar. Thanks.

The plumbers arrived punctually and were very professional. They quickly identified the problem and…read morefixed it. The cost was reasonable. A good experience from booking to repair. If I have any plumbing issues in the future, I will use John the Plumber. I have no hesitation in recommending them.

Amazing service, quick, reliable. Jordan came and flushed…read moreour main drain after we had an issue in our home. He made sure to put drop sheets down and cleaned up afterwards. I would highly recommend

Authentic business, but extremely expensive. To the point would not use again or recommend. Very…read moresimple hook up of water line (tubing kit is not costly) from sink to refrigerator for ice maker/water -- we had cleaned out the cupboards between and pulled out fridge. A junior arrived. There was the deposit of $80-85 -- then he quoted $650! I had the young man call "the boss" to advise it was only a 30-minute job. They "reduced it" to $550. That is exorbitant. I called 3 other master plumbers and 2 large plumbing supplies stores, and Home Depot To ask their "approximate pricing" given the circumstance. Every single one said even with the deposit and travel within region it should not have been more than $300-$400. Never again. I understand plumbing services are always on the costly end, but gouging is not okay. Everyone got on the gouging bandwagon when Covid arrived and haven't stabilizd. It's unacceptable. Things like plumbing supplies did NOT inflate that much.

Micheal came on short notice and went beyond the call, taking into account the whole system . He…read morecared to consider how to be efficient and effective with an eye to preventing future costs, keeping the price as low as possible and providing a reliable outcome. I really appreciated his support! He was also very good at explaining what was needed and why.