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Varitech - 20kW Home Generator Installation

Varitech

(4 reviews)

Hayfield Dundee

Varitech recently repaired our approximately 20-year-old standby generator after a…read moredifficult-to-diagnose electronics problem. At one point during the repair, the manufacturer's technical support suggested that the engine was simply "tired" due to its age. Varitech's technician Ryan was not satisfied with that conclusion and continued troubleshooting until he traced the problem to a faulty connection in the wiring harness and repaired it. He then thoroughly tested the generator with a simulated outage and successfully restored it to service. His persistence likely saved us from prematurely replacing an old but otherwise working generator. I greatly appreciate Ryan's knowledge, persistence, and commitment to seeing the repair through. Thank you!! Michael W. (Louisville)

I needed service to be done on my generator I had 1 guy come out do the work get it running and…read morelet me know it needed some kind of muffler. After a few weeks a 2nd man showed up had a ton of problems working on it told me it was pretty old and that it needed little boots on some wires. It never worked again and another guy showed after a couple of calls and a few weeks, he also had a lot of problems working on it and that it needed a bunch more work. I asked them to assess it before more is done, if it was old I didn't want to keep throwing money at it, they couldn't answer that.I was told to call in for info. 3 messages to the office I finally speak to a person who takes my info says I will get a call back. Now weeks later no calls , no working generator and nearly a1000 spent.

Greenlight Electric - Greenlight Electric

Greenlight Electric

(2 reviews)

Greenlight Electric saved our day! LG&E had to shut off our electricity due to a brake in the main…read moreline coming into our house. It was Saturday afternoon 90 degrees and I had no idea who to call. I found Greenlight electric on Yelp, no reviews but close to our house. He came out on his day off, made several phone calls and had the right people out there within hours to fix the break. Talk about a great team! Called LG&E and had us back on before the sun went down. I can't even begin to say how awesome they all did. On top of everything, the price was 100% fair, not some crazy overpriced amount. We now have an electrician and they now have a review of 5 stars that they completely deserve!!! Thanks again!

Prompt, friendly, and reasonably priced. I needed a bad outlet replaced; I started the job,…read morethinking it wouldn't be too difficult, and mid-way through decided I should probably get some help. I called after-hours, thinking I'd get voicemail and leave a message and wait for a call back, but to my surprise, someone picked up who, despite it being late, took my call politely and professionally. He asked me to text details so he could send someone out the next day, so I did. Then, first thing the next morning, I get a call that someone is on their way. I also needed some wiring fixed in another room, so I asked about that, and it was taken care of on the same visit. After a total of just an hour and a half, both things were completed and at a very reasonable price. I have a few other things on my list to take care of at some point in the future, and I'll definitely be calling these folks back.

Dauenhauer Plumbing Heating & Air

Dauenhauer Plumbing Heating & Air

(118 reviews)

I had a water heater emergency at my rental property after the bottom of the old unit apparently…read morefailed and caused a water issue. Since this directly affected my tenant, I needed the repair handled quickly, professionally, and at a fair price. I reached out to both Maeser Master Services and Dauenhauer Plumbing while trying to get the issue resolved. After comparing the estimate I received from Maeser with the final paid invoice from Dauenhauer, Dauenhauer ultimately earned my business. Their price came in a couple hundred dollars less, and I appreciated that I did not have to sign up for a monthly membership just to receive a better price on an immediate repair that needed to be handled right away. Dauenhauer replaced the old unit with a new 40 gallon gas water heater, and the process was straightforward from start to finish. The work was completed, the issue was resolved, and my tenant was taken care of. Overall, I was happy with the service, the pricing, and the completed replacement. Out with the old, in with the new. I would use Dauenhauer again for future plumbing needs.

Property Damage Caused by Improper Installation of Emergency Sump Pump…read moreI am filing this complaint against Dauenhauer Plumbing regarding significant water damage to my basement that appears to have been caused by the improper installation of my emergency (secondary) sump pump by their company. On Sunday, March 8, 2026, I noticed that my main sump pump was running continuously without shutting off, which was abnormal. Because I had a newer emergency (secondary) sump pump installed as a backup, I unplugged the main pump to prevent possible damage and contacted Dauenhauer Plumbing to schedule an inspection for the following day. On Monday, March 9, 2026, at approximately 8:30 a.m., I heard an unusual sound coming from the sump pump area in my basement. When I investigated, I discovered water forcefully discharging from piping connected to what appeared to be the emergency (secondary) sump pump system. I immediately contacted Dauenhauer Plumbing, and a plumber arrived within approximately 30 minutes and stopped the water flow. According to the plumber who responded, the emergency (secondary) sump pump had been installed incorrectly. He also stated that he found nothing wrong with the main sump pump. He initially believed the discharge line might be clogged and cut the exterior line to inspect it, but there was no standing water in the discharge line. The plumber then stated that he believed the underground discharge line might be broken and offered to arrange excavation. Instead, I suggested a temporary above-ground discharge solution to move water away from the foundation. The plumber went to Lowe's, purchased flexible piping, returned, connected it, charged me for the materials and labor, and then left. As a result of this incident, my basement sustained water damage, including: Basement flooring saturated with water Drywall/sheetrock wet Insulation wet Possible defect or damage to the main sump pump I have photographs and video of the incident and damage. I have also contacted my homeowner's insurance company, State Farm, and they advised me to begin emergency mitigation with PuroFirst. That process is currently underway. I have made multiple attempts to contact management at Dauenhauer Plumbing regarding this matter and have not received a return call or meaningful response. Given the seriousness of the damage and the fact that their own plumber acknowledged the emergency sump pump had been installed incorrectly, this lack of response is unacceptable.

Rogers Electric Group - electricians - Updated October 2026

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