Inquired about a coilover install on by 2025 GLI. The job was coilovers, strut bar install and toe…read morearms and upper control arms for the alignment adjustment. Quote i received didn't seem to have an alignment included and was $2300. The coilovers have camber plates and I have new mounts. I can understand if you are expensive. That's your perogative but this is robbery!!!! Install & Adjust BC BR Series Coilover Kit (Customer Supplied) $1,748.00 Install Rear Camber Arms & Rear Toe Arms (Customer Supplied) **Only Accurate If Done w. Above Job** $508.57 Install Front Strut Brace (Customer Supplied) **Only Accurate If Done w. Above Job** $52.97

I brought my 2005 S2000 to XLR8 due to a shaking/vibration at 70-80 mph (OEM wheels and…read moresuspension). I suspected an unbalanced wheel and chose XLR8 specifically because they have a road force balancer and specialize in sports cars. They test drove the car and confirmed the issue. During the road force balance, they broke one of the wheel studs. I was told this happened during lug nut removal and that the stud must have already been damaged. I had personally removed and installed the wheels prior to this visit without issue and always torque to spec, but since the damage had already occurred, I allowed them to continue the service. After a second test drive, the vibration was still present and they were unable to diagnose it further. They suggested it might be related to an engine torque damper and specifically assured me that it was not caused by the wheel/tire setup. I left $208 poorer, with no resolution to the issue, and a broken stud which I later replaced myself. A few months later, I had new tires installed and the wheels balanced at a different shop. The vibration was completely gone. This confirmed that the issue was indeed wheel/tire related, directly contradicting XLR8's diagnosis. The only reason this is a two-star review rather than one is because communication was timely and the documentation/photos provided were thorough. Unfortunately, the quality of the work and the diagnosis itself fell well short of expectations.

Great Company to work with. Kurt did an awesome job repairing my machine. I highly recommend them…read more You won't be disappointed!

Meh. I bought my first subaru from them thru a trade in 2018 from the salespeople who no longer…read moreworked in the dealership. That experience was pleasant. However, I was not a fan of the service department, especially with recall issues. I tried to get my vehicle traded in for a newer version at the same place, but for some odd reason they could not find my account and it took for ME to call the bank. Parker told me it was a complex situation that would take a few days. I never heard back so I was pretty much ghosted. I would have appreciated a call saying they couldn't help. I won't buy or get any car serviced here again.

I stopped here first to test-drive a car I liked online and enjoyed the experience; while I liked…read morethe car fine, it was beyond my price range so I knew I needed to keep looking; I found the car I wound up buying at another Subaru dealership, though not a Subaru (love them, but can't afford another, sadly) The salespeople here were pleasant to deal with.