We recently were struck from behind when the car in front of us stopped suddenly, and the car…read morebehind us did not. Bryan explained that he sees this kind of damage way too often. He was friendly and professional. Our replacement part didn't exactly match the original, so he tried to mix some colors that would match the original, but he was unsuccessful. This valiant effort is what I call "customer service". Go see Bryan. You'll be glad you did.

I've used Brian's Automotive for quite a few years now. You can almost always find Glen Bryan…read morethere, and his sons. The shop is a crew of very competent workers. He schedules me in right away. Diagnosis the problems, gives me a price and always sticks to it. If there's some kind of change or something else wrong that they find, he let you know ahead of time, so you know what to expect. His quality and his honesty go alongway, and when I've had difficulty with with an issue. He works on it till it gets it right. I highly recommend the shop.

I have used Soncy Road Body shop for ANYTHING we need body repair for! I have used them for over…read more30 years now and will not use anyone else! Great work for great price!

Would have given a negative rate. Unavailable. Kinda surprised. Negative was all I witnessed on a…read moreYouTube channel from someone claiming to be a part of management when a heavy vehicle pulled off the road to check a handheld GPS. The soil was soft. The vehicle was extremely heavy. So it made two tracks on the surface. The motorists attempted to volunteer to shovel it back level. The individual from your establishment "RUDELY STATED 'NO, A SHOVEL WON'T FIX THAT...'" A shovel is the only thing to fix it. Unless to want to rent a BobCat...and that would leave tracks also. For this very public and blatantly rude demonstration on the part of your business, I, not only wouldn't recommend you; I'd recommend going a 100 further down the road for any type of service. NOT GOOD BUSINESS BEING RUDE

Highly recommend. Great honest family body shop. always willing to help. Answers any questions and…read moregets the work done as promised. You will not be disappointed.

Lovely people who do the job right. I highly recommend them, 10/10 stars from me! It's always a…read morerefreshing reminder that there are good people in the world still.

I'm only giving 4 stars because I'm holding the 5th star till I get my car back... Yes it's ransom…read more They have FANTASTIC customer service! My poor Jetta the was damaged because someone let their dogs run loose near a major highway. Well this was a first for me I had NO idea what to do.. After calming down and googling where to take my car I found texas body shop. When I arrived with the tow truck I'm sure they knew I was about to break (emotionally) they were extremely nice about everything! One guy got me a box to put things in from my car, they offered me a ride to anywhere I needed to go, took care of a window that wouldn't roll back up (it was going to rain), and they were more than happy to answer any questions I had. Well a week later, I hadn't heard from anyone. So I called them and they told me the insurance company did come and they are working out details but they did order parts and said my car might be ready by the following week! Originally it was looking like a month (ordering parts for my car can be a hassle). I know they are being optimistic but it's a huge relief since I'm having to pay for a rental out of pocket :( I thought about waiting to actually see my car before reviewing but their customer service and helpfulness is worthy of a good review! Also I've heard good things from students at WT about them. ** seriously the best body shop! They did an amazing job and were super helpful with all my questions! They detailed my car before I went to get her, even the blue jean stain is almost gone on my white pleather seats. Also I know my car was not on a full tank when I took her there so that was nice of whoever put fuel in her. So happy I picked them!

Looks good even clean my car inside thanks Darren very professional and helpful I would recommend…read morehim I think they even cleaned my windows Other staff is Curtis and helpful My front looks greataswell

I highly recommend Southwest Body Shop!!! they were having to fix my car after what Street toyota…read moredid to it! They talked me into putting a black wrap on the spoiler and on my roof and other parts of my car. It turned out to be a very cheap wrap. And it looked horrible after a couple years. It took Southwest Body Shop over seven hours for two minutes to take this wrap off my car. When I went back to Street to talk to them about this rap, they told me they would charge me to take it off and would not stand behind it.!!! I would think long and hard before going back to Street toyota to buy a car or anything else! Here are some pictures of the rap before Southwest Body Shop started taking it off? When I get my car back, I will post pictures of what it looks like after they got finished with it and having to repaint it.!!! does it just look terrible

Make sure you take everything out of your vehicle before leaving for repair. I had a $650 GPS…read morestolen out of my truck. Of course they denied it, they claimed their workers would never do something like that. Well, there's always a first.

These guys are the BEST!!…read more I was in a car accident while traveling through Amarillo, and had no idea what shop would be good. I Googled body shops and Drury came right up, with a bunch of excellent reviews. I called, and spoke with Doug Warren, who assured me they could get my car right in and make it as good as new. Repairs were extensive, and it took almost three weeks, but they did an amazing job!! Doug kept me informed on progress with regular updates and photos, and was a dream to work with. My car looks better than ever - PLUS they even cleaned the INSIDE. If you saw the car after the accident, you wouldn't believe what a great job they did Great attention to detail. Perfect match on the paint. Superb customer service. I would HIGHLY recommend them to anyone! Don't go anywhere else.

Great people. Helped us out in a difficult enroute situation. Saved the trip. Many thanks to themread more

I have used Stone Brothers Collision, as our body shop, for 15 years and have never been…read moredisappointed. Everyone there is Very Friendly and easy to work with. They do excellent work and work well with all of the different insurance companies we have had over the years. The estimates are always right on track with the final bill, so no surprises. Stone Brothers Collision Rocks!!! Pun intended...;-)

I am from the East Coast and was traveling through Amarillo and got into an accident. It was such…read morean unfortunate situation being so far from home and needing to get a hotel here for the night. Stone brothers was recommended to us and I could not be more grateful that we went there. The owner Chase was so nice and got to our car right away in the morning. He was completely honest with us about the situation and was able to get it fixed for us by the end of the day in order for us to make it home. He made recommendations on where to get some bulbs we needed for my car as well. Amanda who works the front desk was also so kind and helpful. When we thought we were going to have to fly home she was even looking up flights for us. Such a horrible situation but I was blown away by the kindness shown to us at Stone Brothers. I cannot recommend it enough!

Jimmy's rates are quite reasonable and he's fair to deal with…read more I've had my Toyota for a decade now. I've taken it to dealers, chains (Firestone, etc), and independent mechanics. I'll give an example of why Autocraft Inc and the head mechanic Jimmy are so great. Once I had trouble with my car - it was overheating. He suspected the car needed a new waterpump, but he later found it was a problem with the gauge. Despite doing the equivalent of a thousand dollars worth of labor and parts, he only charged for what he would have charged if he was right which was a fraction of the price. I even authorized the extra work expecting to pay more. Jimmy refused to be paid until the car was fixed right. I mean, he could have just said "Hey, the estimate was off, I did a lot of work on your car, I deserve to be paid". That's how a lot of other shops do it. Basically, this guy seems like he is in the mechanic business because he likes to fix cars, he likes people and wants people to trust him and keep coming back. He takes pride in his work and his reputation and that is a hard thing to find these days. If you work downtown, I would recommend leaving your car to have it worked on, then just walk down Polk st to pick it up.

Hello, my name is Madge and I live in Arlington TX. I sent my dil a birthday check and she lost it…read more Well I hesitated to put a stop pymt on it believing that someone might pick it up and call or send it to me. Low and behold I open a letter from AutoCraft in Amarillo TX and they wrote a note that they found my ck on the parking lot and sent it back to me. You just don't realize how many wonderful honest people there are in the world till you have it happen to you first hand. So thank you for your thoughtfulness. From Madge in Arlington TX

We've used Amarillo Collision for our auto body work in the past but today I needed a small part…read morereplaced. I had the part & the kindest young man got up, went out to my car & had it fixed in 5 minutes! He didn't charge me & was just so nice & respectful. This is a family business that knows customer service. Thank you Amarillo Collision! This is why you will always be our place for body repairs!

Very quick service, parts arrived to them in a couple of days, they put them on quickly (one day…read moreservice). Highly recommended!!!