My washing machine broke and after checking around online, I chose A to Z Appliance Repair. So glad…read moreI did! Matthew was very knowledgeable. He knew exactly what the problem was just by me describing the sounds it was making. It was easy to set an appointment as he was willing to work around my schedule. The price is extremely reasonable and local to Sumter. Not knowing much about washing machine parts, I was worried that I should just buy a new machine, but A to Z was definitely the best choice. Honestly it sounds and washes like brand new!

Finally found a excellent appliance company and tech repair man. He was right on time. Knew exactly…read morewhat he was doing. So glad the water is coming out of refrigerator again as it is filtered water. Washing machine working now. He saved me tons of $$$ as was expecting to have to buy a new one. He took his time explaining what he did and added some tips for the future. So service call and fixing two appliances with parts and of course labor I really believe was a very reasonable price. Plus 30 days no service call fee if something may need a slight adjustment. And 90 days on parts. Try A to Z next time you have a appliance problem. You will be glad you did

The worst experience I ever had. The manager is shady. He purposely wrote a check dated for 2023…read morefor my refund so the bank couldn't cash it and when I confronted him about it he laughed at me

Bought a glass top stove for $300. I was careful to pick the one that was in the best shape and…read moregood brand. It was used but I was guaranteed it worked. It did......for 2 months. I called them to see if they could send someone out to see what was wrong. I was told it would be $85 plus parts plus labor because the warranty was only for 1 month. I wouldn't have minded paying for parts and labor but felt the $85 fee should have been waived. Talked to the owner but he wouldn't budge. He said I could bring it in myself and the fee would only be $25. He would then credit that to the amount of parts. I don't feel this is acceptable since now I have to figure out how to transport a stove. I will never buy anything from them again! Horrible customer service!

I am stuck it appears. Brand new GE oven. Bottom oven wasn't working, and light would not turn off…read more Tech came and said bad computer. We waited 3 weeks on a computer and tech came to put it in with :45 minute notice he was coming. He changed computer and was gone. When I got home I noticed we no longer had a air fryer option (wrong controller). I called on Saturday and got the service manager who told me the tech would call me back Monday. Today is Wednesday and I called them. I talked to same manager and he advised he thought the correct computer had been ordered but tech wasn't in yet and I needed to call back in an hour. When I asked if they could call me back because I'm very busy he laughed and hung up on me. Totally bad business practices and he needs replaced. I will follow up with GE and make them aware of the terrible business practices of their local repair facility. We have owned this expensive, top of the line appliance for 2 months and are yet to have full use of it. Avoid Ard's if possible, but if you buy GE you are stuck till out of warranty.

We had Ard's out after we had a lightning strike. Mac came and gave us great estimate for the…read moreinsurance company. He was knowledgeable and a great person. When the parts came in be quickly put them in. At this time our washer was killed by the strike. We decided to buy our new machine from them. Love Brian. He answered all our questions and suggested a great machine. We love it!!! I will never buy another appliance from Lowe's. You get great service and if you have trouble you call then and speak with the same people. (At Lowe's you never get the same person) By from Ard's

Dalzell Appliance has done our appliance repair service since 1982. They are a family business and…read morecustomers are treated like family. The service technicians are neatly dressed and professional and the service trucks are distinctly marked. They go out of their way to work with your schedule needs.

From the owner: Dalzell Appliance Parts & Service is ready to restore your household appliances, no matter the…read morebrand or model. We also stock brand-name replacement parts, as well as buy and sell used and new appliances by HotPoint™, GE™, and Frigidaire™. Contact us to take advantage of our refrigerator and stove repairs to make your investments work like new.

Dave, technician, showed up on time. Fast, efficient and friendly service. Fast response time…read morefrom initial outreach to when they came out. Yes, I would recommend

As an licensed Building Code Official in S. Carolina I can say that this electrician is head and…read moreshoulders above the most people that call themselves an electrician. A detailed professional with a qualified team of employees.

I wrote my honest review about being overcharged after he told me he didn't have a problem coming…read moreto my house that was a little bit further away from others. But then he complained about the distance. He called me on the phone for personal reasons but wouldn't do business with me. So I don't understand why he responded to my request in the first place. And now he's complaining about the review that I write about him. If they don't accept this review I'll come back and write another one until I get it right for all of you

Instant communication entire time. Able to diagnosis and fix the problem within a few hours…read more Definitely worth the cost I paid. He has also checked to make sure no issues since the repair. Recommend and will use if needed again.

This company is through my warranty company. My washing machine went out and they were the ones to…read morecome and fix it. My first appt, I was disappointed because it was cancelled and I was not notified. 2nd appt scheduled, Sherrod came and diagnosed the issue. The part had to be ordered, and he came to day to fix it and we are back in action. Sherrod was nice and respectful and did his job very well. Thanks again cause I missed my washing machine lol.

I would give them zero stars if I could !!!Guy was trying to pull out the front loader washing…read moremachine. He opened the door and stuck his hand inside washing machine at the drum and try to lift it and pull it forward. I told him to stop that that's not how you do it I had to tell him how to get it forward. That man it's not professional. No clue what he's doing. Couldn't even fix the problem or figure it out.

Aaron has provided good services for small issues like the ice maker or dishwasher. However, I had…read moresignificant issues with his repair of my washing machine. He came on 10/30/25 to look at my washing machine. He told me it needed a new spider assembly. I paid $385 in labor and $317.28 for the spider assembly. He then wrote me that I needed an additional spindle that was $338.87. He said he was coming back on 12/6 to repair the machine but did not return until 12/7 to repair it. On 12/8 I turned the washing machine on and it was making loud noises and was leaking from the bottom. At that time I was unsure when he could come back so I bought a new machine. He then come on 12/11/25 to pick up the washing machine and take it to his shop and rebuild it. He said "I'll have it back in a few days to a week". On 1/18/26 he said he would be back in the next couple of days. On 1/24/26 he said the washing would be done in the morning. He then wrote that he would have to pick another time. Over the next month he rescheduled the delivery numerous times. He did send a video of it working. He returned the machine to me on 3/5/26. It is now sitting in my basement, a $1000 decoration.

over charged for parts and service. $600 dollars later, I still have a broken washer. A week pasted…read moreand continued to over charge for parts. You are better off purchasing a new machine then going through them.