I cannot recommend this insurance agency enough. Casey and Karen always go above and beyond to help…read moreme with all of my car insurance needs in a timely and kind manner. I haven't spoken to any other agents at this agency but I am more than confident that they are excellent as well. I love this place!!!

We have been with State Farm for 53 years. Our agent changed from Dick Witt to Doug Paddock but the…read moreservice has continued to be excellent. A special shout out to Casey. She is so knowledgeable, friendly and is a first class problem solver. We all of our insurance through State Fatm and remain completely satisfied.

I have more going on insurance wise than one would like and am in contract with them on a regular…read morebasis. His staff is knowledgeable and friendly, you never feel like you're asking something that one could have done themselves. Sandy has been a great help in getting claims taken care of, personal and makes navigating insurance in n outs easy.

We recently decided to look into life insurance I spoke Jenn and was able to get several quotes for…read moredifferent term life insurance with days of asking for quotes. She followed up with any questions I had and was great to speak with. I would recommend a family member or close friend to this office, I would tell them to speak to Jenn.

Paul is through, personable and really cares that you have the right insurance coverage. Highly…read morerecommended!

I was one of Paul's first customers several years ago and have been impressed ever since by his…read morehonesty, excellent customer service and commitment by him and his team. I have several properties with Paul and never have doubted his recommendation as he has always steered me in the right direction. His number priority is protecting me and my family! Additionally, I have referred several friends and family to Paul and the feedback is the same. If you are looking for someone that knows the insurance industry and is trustworthy, Paul and is team are the best!

Mike has been the state farm agent for my family for the past decade or so. He's been extremely…read morehelpful when I needed it most. In the summer of 2013, my car was hit by another driver with terrible insurance. The accident was clearly the other driver's fault, and she admitted it, yet her insurance company would only pay for half the damages ($700 of the $1500 in damages). I had no idea what to do until I consulted Mike. Mike suggested that I file the claim with state farm and they would cover all the damages after I paid my $250 deductible. Then they would go after the other driver's insurance co. to pay for the damages. Whatever money they got from them would first go to me, and my deductible would be reimbursed. I went with Mike because I both trust him and I was guaranteed 1250, which is way better than 700. It's great to know that my insurance company has got my back. And Mike certainly helped relieve me from an extremely stressful situation. I can't thank him enough. Bottom line: You won't be disappointed with Mike's state farm insurance. He's a really friendly and helpful guy, and he goes to bat for you when you really need it.

As good as it gets, I'll never change. I'm insuring three…read morecars with Mike, two of which are summer cars. Needless to say, I'm a bit of a customer with special needs. When we have nice days in the winter here in IL, I like to "flip on and off" insurance for weekends. Not only is this never a problem, Mike usually gets back to me within 5 minutes via email on such requests. The customer service is perfect. I've had one claim as well which was handled without issue. I highly recommend both State Farm and this specific office to do your business. Mike is as straight of a shooter as they come and I have no plans on taking my business anywhere else. 5 stars.

You may expect very high quality service from knowledgeable, experienced professionals. They are…read morealways accessible and welcoming.

We called a month ago for tax services to have our yearly returns done and filed. These were simple…read more1040 forms, which for the seasoned tax professional would have been easy to do. When we called, the person on the phone was very nice, but their price for their service was unreasonable for the area. They quoted us $400! There are many tax services (just as good), that charge half of that. We ended up going elsewhere, and they charged us $195.

My family has used Financial Insurance Brokers for a couple generations now and they have been…read morehelpful, friendly, and knowledgeable in advising us through choices on different types of insurance. I could not more highly recommend them.

I have used Financial Insurance Brokers for myself and my family for years. All of their rates are…read moreincredible and personalized with an articulate and professional staff. I would highly recommend them and refer everyone to them as they have exceeded my expectations. Karen has personality plus and it shows in her personal and warm service delivery! Rose Behney

I own rental units, notoriously difficult to insure and requiring regular interaction between the…read moreinsurance company and various vendors and entities. WM Schwartz has been my go to agency for nearly 20 years. I'm doing a lot of work on units right now and I cannot believe how professional, prompt, courteous and proactively cost efficient and helpful the team is. There's a reason I've been a long term customer. If you're looking for an insurance agency not afraid to tackle tough situations, look no further.

I was really disappointed with the service. I've been waiting weeks for a quote and don't even…read moreget responses anymore. The customer service is terrible.

Carranza Agency took over my previous agent and I am so thankful! Luis was able to save me money…read moreand explain the polices to me and help me choose what was best for my home vechile and family ! I had to make a claim and the process with American Family was so fast and easy, my claim was processed within a few days!

Very bad experience with the business practices and Agent Pedro Rey in the Mundelein office. I pd…read more$389 for 6mos of ins with United Equitable. Three days later after googling United Equitable, I discovered it has an "F' rating with the BBB so I cancelled it. I was told I would get a refund from U.E. After 35 days, still no refund. I contacted U.E. they told me Carranza Ins. never sent them my payment so technically, I never had insurance. After 2 phone calls, 1 email providing proof of payment and cancellation, and 1 office visit from a very angry lady, Pedro rudely refunded my $389 which he still insisted I wasn't owed. In addition, he wanted to charge me $48 processing fee for the work I did in emailing him my proof of payment and cancellation. If you value your money and your life, do not do business with this company. Pedro strongly acknowledged that he knows Carranza Ins, works with 'F' rated insurance agencies.