American Family Insurance in Fox Lake is the very best of the best. I've been everywhere and have…read moreowned cars, boats, Rv's, travel trailers, motorcycles, a condo, a house, and a double wide trailer as a summer vacation house. Am Fam in Fox Lake is my current Insurance company and is head and shoulders above any other insurance agency I ever dealt with in the past. I've only had one payout since switching over to AM Fam from a crash, but American Family delivered in a big way. Paid for the entire crash and car rental before they even had the other guys insurance information from the crash report. American Family even sent me Covid relief money last year out of the blue. Call Gordan, George or any of the Fox Lake Family for a quote, you won't be disappointed. Respectfully, DP Smith

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

I had an issue with a claim. I asked the representative if there was anyone else to talk to about…read morethe settlement. He said you can try calling your agent. I called the office and Michelle offered to make a call. The outcome of my claim was much more of what I expected. Thank you!!

I have been a customer for years, decades actually. Claims are always handled promptly and fairly…read more They make the process seamless and ensure that any vendors they work with are top notch. Special shout out to Kathy Pederson who has become a family friend because of her loyal service and compassion for our family.

State Farm made it easy to switch. they are easy to contact and communicate with. I also saved…read morequite a bit going this route.

Switched to Marc about a year ago due to the great service, policy and better price. My car broke…read moredown the other day and used the roadside assistance feature in the State Farm app to schedule a tow. It was super easy to use and everything when flawlessly. I was back on the road the next day.

I recently went through a complicated refinance/buyout to purchase my siblings' shares of the house…read morewe inherited upon my mom's passing. The process involved numerous insurance quotes, a new policy, revisions to my current home's policy declaring it as a secondary residence, and so on. I contacted my parents' brokerage, Brent Jablonski Allstate Insurance Agency in Fox Lake, IL, and had the absolute blessing of having Rebecca Krause handle my policies. What an angel she was! Any time I needed anything, Becky got it done immediately. The last 2 weeks before closing required constant calls, revisions, payments, etc. No problem for Becky. She was so efficient in taking care of it all. She also did all she could to save me money on both policies. Becky made me feel like I was her only client. Even on days when she was so busy with other clients, she made sure to call me at the end of her day to answer my questions and update me. She even listened to me rant about the hassle I was going through trying to get the payoff statement from my parents' mortgage company. Becky was so kind, knowledgeable, reassuring, and empathetic. She wasn't just my insurance agent, she was like my therapist during all the stress--truly the calm in my storm. She cared so much. And then, at the end of it all, when the new policy was uploaded into my online Allstate account with my auto and other home policy, I discovered that the brokerage Becky works for wouldn't even be my insurance agency! The new policy gets added to my other home's brokerage account. Becky knew that all along and still dedicated herself to me as if I were her number one client! That is service and care that seems so rare in today's society. (It is a process to switch brokers, but I will likely do that because of Becky's service, and the fact that she is more local than my current broker). I give Jablonski insurance 10 out of 5 stars because of Rebecca Krause. I can't recommend her highly enough!

Deceitful! I got a solitication in the mail. When I got an actual quote it was…read more150% higher. 250 times as much as the solitication. Why would anyone buy from an agent like this?

Nick and his team were very thorough, professional and responsive. Thank you for all your help and…read moregetting me set up and safe. Happy New Year!

Argument about every claim and always a loophole for nick to get through, so he doesn't have to…read morepay. I get screwed over every time. 30 years, no more!!!

Amazing response to our request for availability and pricing, excellent communications, super…read morefriendly! While I hope I never need their services again, I would not hesitate to call them again or refer other friends/family to them. Thanks!

Had them notarize some financial documents after realizing the normal places like UPS / Check…read moreCashing couldn't do. Timely, professional, trusthworthy. Will be back. They even helped us out on a Sunday on short notice. Highly recommend and although it's a residential location they were much more professional and experienced than nearly all the other times I've needed something notarized.

Phil is very helpful and attentive. You will not regret contacting him. I don't. He came highly…read morerecommended on a community page.

Phil took 20-30 minutes to talk us through our questions before we were even clients…read more Patient, down to earth, friendly. His insights were invaluable.

Avoid at all costs. Deceptive and untrustworthy…read more The only positive point in our experience with State Farm was when they were pitching us the plans. From there is went downhill quickly. We signed up for Auto Insurance, Classic Auto Insurance, and a renters policy. After we signed the papers and paid the premium... 1st: we received a phone call from office stating that we did not qualify for a discount previously agreed too, the premium went up over $100 a year. This should have been enough and we should have backed out at this time. Bait and switch anyone? 2nd: at the time of writing and signing the policy my wife's Drivers License was expired. This was not a problem when they are taking your money. We received another call asking if it was expired and telling us we need to come in and show the new one. We had it renewed but did not get a chance to come in to the office, no time limit was set on this request. 3rd: One of the auto policies was sold to us as "unlimited mileage" and in fact we received a phone call stating that it was, in fact, a limited mileage policy. I double checked with the agent (name: Noe) that this was unlimited mileage before signing the paper. When I asked what the limit was, he could not tell me. I told him to find out and call me back. I called him three times, he was always not available, and never returned my calls. The fourth time I spoke with the manager. What Insurance company does not return your calls? why can't you tell me what the mileage restriction is? Why wasn't this disclosed at the time of the policy signing? She stated that she was sorry, the mileage limit was 2500 a YEAR. she did offer to change the policy to unlimited, it would ONLY cost DOUBLE the premium! no thank you I said. She said she would have Noe call me, he never did (surprise surprise). 4th: Today we get a letter from State Farm stating the policy is canceled because of an unacceptable risk, I turned right at a stop sign and got a ticket, and they cannot find ANY record of a VALID drivers license for my wife... She has a valid drivers license, they stated they cannot find it going through the secretary of state. I call bullsh!t on this. It is truly sad. We THOUGHT that going through a local business (or at least office) with local people working we were doing a good thing, and we THOUGHT that the policies we were buying were sold to us truthfully. In fact, the Agent was eager to sell us policies he either: -Did not understand and just wanted his commission or -Did understand it, sold us on a bait and switch, and tried to pull a scam. Either way it is crappy. When we sit down, I ask questions and you answer them, we agree, shake hands, and exchange money, IT IS DONE, OVER, the DEAL HAS BEEN MADE. Coming back to the table, changing the rules, and asking for more money is textbook slime-ball sleaze sales. Harsh but true. These are not PEOPLE I would expect anyone to do business with. I have friends that I discovered (after i paid) go through this office for insurance. They said the SAME BS went with them. I will be pushing everyone I know, meet, or otherwise come across to NOT USE STATE FARM for any insurance, anytime, under any circumstances. The ONE value you NEED in your insurance company is TRUST and these people deserve NONE. I will be going back to Progressive, the not local, internet based company that I TRUST.

I work with James at Brian Budil's office, and he is just amazing. We have moved everything under…read moreState Farm. I highly recommend this team.