This is not a fancy insurance office with big leather chairs or a talking gecko. There isn't a…read morename your own price gun, but Roger and Steve are the best when it comes to personal service. This is the way insurance should be. They offer a variety of affordable products from a number of top rated companies. The best part is, they know me when I call. They really go the extra mile.

I have intrusted Allstate insurance and expect professionalism from the agent Melissa Van. I've…read morebeen with Allstate 10+ years . I have made 15 phone calls to her to resolve problem with my auto payment. Getting copies of my policy. Not having roadside insurance. It's not a claim. It's the unprofessional culture of her office. Why is it so difficult to see you during business hours. You are neverthere.I now have a separate roadside policy because you didn't put in my original policy. This could all be resolved if you just taken the time to care enough to follow through.

If I could give a zero star I would. The company sent a roadside help called Jackrabbit USA. They…read morenever showed. They never called. After the first text I never heard from them again.. Glad i wasnt found on the roadside dead. Tomorrow I am shopping for a new company. I have no accidents, and a house plus more. This has left a bad taste in my mouth. Sometime a good price is just not worth the pain.