these guys got me in, did the deal and I was out less than an hour. Nice. Ukrainians. My peopleread more

BUYER BEWARE They lied to me about having the tire in stock for my car. Then when they finally…read morefixed my flat they told me I had a warranty. My SAME blew out a month later (9/29) and I called. They said I COULD have it towed to them but the warranty probably won't cover it. Without even looking at it. Same tire. A little less than a month later. They're also rude. BUYER BEWARE - they are SCAMMERS & liars - the ultimate mechanic you CANT TRUST

Imagine driving cross country in your 2006 Jeep Wrangler from Colorado on your way to drop your son…read moreoff at College in Virginia (Go Liberty U!)...and you break down not once but twice! The second was literally .6 miles from Century! We limped it over, my son detailed what was happening, and the guys at Century we're unbelievable! They sent two techs and the service manager out to see what was going on! I think they sensed our desperation as school and an important business connection were at stake! They brought it in, diagnosed the problem, drove to get parts they didn't have in stock and went to work! ALL on a Friday afternoon! 4 hours later the Jeep was as good as new!! They were incredible!! We were treated to great conversation and Mid-Western Values along the way! We are so thankful for their level of responsiveness and genuine concern!! I have owned 5 Jeeps in my life but have never been treated like this by a local dealership! We thank God for you! If I can, I will come back here to buy my next Jeep! And I mean that! Thank you to Justin Hogue, Frank Mock, Kevin Mock and Craig Johnson and the entire Century Family!

They tried to charge me a fee for a debit card. No damn way you thieving bastards! Banks only…read morecharge a fee for credit.

Absolutely blown away by how badly I got screwed over here. I paid around $19,000 for my Camaro,…read moreand after multiple people told me there was no way it was worth that, I had my manager at the dealership I work for appraise it. He scanned the VIN, looked at the actual equipment on the car and comparable listings, and found that even in mint condition the market value was around $15,000. He also found the same Camaro with about 20,000 fewer miles than mine listed for around that same price. My car ended up appraising at $9,500. Then there is the safety inspection. They somehow passed this vehicle around two months ago, but now it fails because it needs control arms, tie rod ends, a third brake light, has an exhaust leak, and has no mufflers or resonators. When I called, I was basically told it was all "wear and tear." So then I ask well how did it pass safety without the mufflers and there response was it falls under emissions not safety. Basically saying that because there county didn't require emissions testing it didn't matter muffler or not. But what's funny is it passed emissions but failed safety. Forget everything else for a second -- if the car has no mufflers or resonators and that causes it to fail now, how did it pass two months ago? Those parts did not magically disappear. For a smaller dealership trying to earn people's business, you would think they would actually care about making things right. I will definitely be making sure the appropriate Missouri authorities know about the inspection situation and can decide for themselves how this vehicle was passed. Carmax offered $9.5K keep in mind i've owned this vehicle for 2 months. I am telling you if you're reading this be careful who you buy from. As I read some of the other reviews it seems like i'm most definitely not the only one dealing with problems on there vehicles from this dealership ABSOLUTELY WOULD NOT RECOMMEND!

Everyone seemed great during the process but after purchasing the car and what they said was…read morerepaired wasn't actually repaired. I WOULD NOT RECOMMEND THIS DEALER TO ANYONE!

Great car buying experience! I found the car online, called and spoke to Eric, the owner of…read moreGallery, and he gave me insightful information on the car. I was very interested and asked that he arrange financing in advance of me coming in to see the car in person---I live about 240 miles away in suburban Kansas City. I arrived Saturday morning and was greeted by Rachel the office manager who was expecting me, test drove the car, and then finished up the paperwork. It was all so easy and laid back. A slight problem was discovered with the cars locking mechanism just as I was prepared to leave for KC, so Rachel arranged for a repair shop very near my home in Overland Park to take care of the necessary repair. First class service, and you will find a terrific group of employees at Gallery Motor Company. My Lexus ES300h is exceptional, and I couldn't be happier with my purchase!

Very unprofessional , told us they would hold a car after driving there told us it was sold .read more

I rarely give a 5 star…read more With that said, I purchased a used vehicle from this dealership. I admit, I'm not easy to please. I came in to look at 3 vehicles I was interested in, and made my choice. Jack Dwyer was my salesman, and he was at all times professional and accommodating. I made my choice of vehicle and then found out that the warranty I had previously been told I would get with it no longer applied. I left without purchasing extremely upset. I emailed Mr. Sinclair and expressed my feelings. True to their motto, he "made it right." I came back and completed the purchase. A few fiascos ensued after, which the dealership did take care of. The big one was a doozy caused by an after market subcontractor. Again, the dealership "made it right" by reimbursing me for the damage. Even though we had some unforeseen inconveniences, this dealership always took care of myself, the consumer, and I would definitely recommend to buy from them. Ask for Jack or Dennis. :)

I scheduled service for my vehicle to be done Monday, the 29th. I dropped it off today, and 2 hours…read morelater, they call me to say I should pick it up because they don't have the parts to fix it. I asked how it took them 2 hours into the appointment to let me know that. The employee then said that my appointment is next month and I came in on the wrong day. I said no, that's not right. She then raised her voice and said, "Okay, well you have to pick it up and reschedule." No apology or anything. If it was the wrong day, then why was I checked in and my car was kept for hours? I picked it up and still got no remorse for wasting my time after I planned my day around this. (basic etiquette) I'll be ordering the parts to a different dealership.

came in initially a couple weeks ago when my locks and most of the free world got frozen and I was…read moreconcerned about breaking off my only functional key. so when it warmed up around midday I came dowm and got a new key cut (which put me out a Grant) but service was full up for a few days so I had to put off getting it programmed. so now it's later and I get a day off work unexpectedly and service is still booked but a cancellation gets me in (yea!) and an hour later (and a Franklin lighter) I'm off with two functioning keys... close enough to good enough and I was treated with courtesy and respect! no reason to gig them so I won't

This is, quite possibly, the worst service department I have ever seen. They refused to do warranty…read morework on my brand new ford because it has after market tires and a lift...not because warranty won't cover it, but because they are "scared" to touch it. I was quickly able to remedy this by using another dealership in the area that had zero issues with repairs. This was sheer incompetence. Never. Use. Them. They also weren't very nice or helpful. Only one woman in the service department was helpful and I didn't catch her name to give her props. If there was an option for negative stars, that's what this place would get!

I had my vehicle serviced at Chesterfield and Morgan was AMAZING!!! She was so knowledgeable,…read morehonest and not pushy at all. She even provided me with her direct number in case if I had any follow up questions or wanted to schedule future service appointments. This was the best service I have ever experienced! Mercedes of chesterfield is so fortunate to have a dedicated employee like Morgan. Keep up the great work and looking forward to seeing you for my next service!

I was at your business to serve a subpoena. The GM gave me the runaround. I tried to tell the GM…read morethat he was required by RSMO to make the employee available to get served. He threatened to powerplay me by having me contact Asbury (Their HR People) and come back after a few days. My wife previously tried to deliver this service, and they gave her the runaround. I told him I was going to call the police. He called the police and falsely reported I was creating a disturbance just because he was not getting his way and is used to flexing on people. Within 10 minutes they made the employee available for service. Now imagine if you bought a car from these fools. Stay away!

Matthew Stewart is an awesome guy! While visiting he introduced us to one of the owners Brian, he's…read morefun too, loves south park! Anyway great people good service always........ thanks for spending time getting to know your customers! We love you guys! PROUD CUSTOMERS, Jessica and Jonnah Rutledge

We were visiting family in the area and needed to get our new to us vehicle checked out. They got…read moreus an appointment quickly, and immediately identified the issue. A different dealership (RP Exotics) in STL sold us a vehicle with a bad tire. We were leaving the next day, and Nick managed to get tires in quickly so we could leave on schedule.

So my review is pending because I'm still without the car I bought last Saturday 8/24... I'm on my…read moresecond loaner car. With that being said, if it wasn't for my salesperson Allisha, I would've already taken my old car back and found something else somewhere else. If she ever leaves I absolutely demand to know where she goes! She's very laid back, not pushy at all and let me wander around like I intended. She's every bit as knowledgeable as the men and did not ambush me!! She really does go above the usual salespeople expectations, she saved me from driving away with my trunk still leaking. Honestly, when I pulled into the pre-owned lot and a guy IMMEDIATELY came outside BEFORE I EVEN GOT OUT OF MY CAR to ambush me..I backed out and drove to the new lot and walked down to the pre-owned lot. I would like to look at what you even have before we talk about negotiations, is that strange? ‍ Now I'm struggling to get the car I originally bought fixed.. The trunk leaks BAD! Had my car smelling of strong mildew in 24 hrs.. They sent it to the body shop last Monday to be "fixed" and when they got it back Friday Allisha decided to double-check and water test the trunk (thank goodness).. STILL LEAKS JUST AS BAD! So now I'm another week without my car and at this point can't even remember what my car was like... I'll update next weekend when I hopefully get my car back.

Horrific service department! BEWARE! I called to schedule…read morean appointment on July 17th that I would be dropping off my truck on July 20th. I dropped off my truck late that evening. No word for a week, so I called to see what the status is and they told me they never had me down for an appointment. Off to great start, right? I was willing to overlook this issue and proceeded to tell them my two major issues. 1. When my truck is off and hooked up to a trailer the trailer lights stay on. 2. When I shift into park and turn off my truck, the radio stays on and a light comes on "shift into park" Now..... Run around I got..... Several days (47) in total. This guy is sick, or we are waiting on parts, or we don't know how to fix it, waiting for GM engineering, vacation, and on and on. Finally got the call my truck is done! Mind you I've been paying for a rental call this entire time. I pay the $8,800 and head home. The next morning I test it on a trailer, PROBLEM STILL THERE! I turn my truck off, PROBLEM STILL THERE! I call and the service manager won't talk with me! I have a very detailed email chain with Kyle W. STAY AWAY FROM THESE LIARS AND THEIVES!

I've been to the shop twice. They have helped me with 3 bikes. Did nice work for me…read more I called today to get help with another bike. There was static on the line. The owner (he clearly identified himself as such) assumed it was my phone. I got an F bomb from him and saying I was bothering him. He was really annoyed. I don't know who got him upset, but he took it out on me today. I'm bringing my business somewhere else. Too bad, I thought he was a nice guy doing good work.

Rudy did some work on a motorcycle for me.And it came back running perfect. His mechanical…read moreexpertise includes cars and boats. Not only does he repair motorcycles, he also rides them and races them professionally. His business is family owned and operated. I will definitely be taking all of my motorized needs to his shop in the future.