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    Rodriguez Party Supply

    3.2 (6 reviews)

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    Julie's Party Rental

    Julie's Party Rental

    (39 reviews)

    This place is great, they have everything you would need for a party or even just a simple bbq the…read morebest thing about this place is the prices have remained very reasonable for the 10 years I've been coming here. The family that runs it is very nice and helpful

    I really wanted to support a local, family-owned business like Julie's Party Rental in Grand…read moreTerrace, but unfortunately my experience was frustrating and disappointing. I placed an order for a porta potty (which was a good deal as it included a sink inside compared to other companies). I also got 4 tables, 38 chairs, and two large number balloons. I paid the deposit, and everything seemed in order. However, no one contacted me about the delivery schedule. They tried to drop everything off two days before the event. There was a holiday but my event was on a day afterwards. This was strange and inconvenient. I asked for it to be dropped off the day of instead and they agreed. A couple of days before the party, I asked if they could also inflate some latex balloons I had bought. They gave me a quote over the phone, for the helium rates, which I agreed to, and they said they would add it to my order. The day of the event, I still hadn't heard anything about delivery, so I had to call them myself. Delivery went fine, but I had to pick up the number balloons and latex balloons myself. That was okay, since I needed the balloons anyway. They did blow up my balloons and I paid extra for weights, but they did not attach the balloons to the weights -- which I thought was odd. They simply loosely tied them into a rough knot. No one explained anything to me, and I was rushed out the door with no instructions or heads-up. They then focused on another customer. While setting up for my event, a gust of wind came, and the untied balloons flew away -- more than $50 worth, completely wasted. I was devastated, especially because this was my actual day of my birthday. When I called the company to explain, I was told it wasn't their responsibility because 1) I brought my own balloons and 2) tying them to the weights is considered a separate "arrangement fee" -- something no one ever mentioned during the phone call or in-store. I had already spent over $250 with them, and if I had to pay for them to tie them to the dang weights they should of told me that. This small but important detail ruined part of my event. It was incredibly frustrating to not be told upfront. Eventually, they agreed to redo the number balloons, which I appreciated, but the situation could've been avoided entirely with clearer communication and better customer service. I understand they're a small business, and I wanted to support them -- but they need to be more transparent about their policies. Customers can't guess what's not included. I still had a great birthday despite this, but the experience with Julie's was not a pleasant one.

    Rodriguez Party Supply - partysupplies - Updated May 2026

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