Took a chance with the folks at Hwy 21 and it was totally worth it. Asked around for quotes for two…read morelarge shower doors as the builder excluded them from a walk through shower (wierd choice). The folks at hwy21 showed up and gave a very competitive quote compared to some of the other businesses we talked to which swayed us. And they were enthusiastic and friendly. The work was done a week later with no hitches and the results were awesome, super clean install that showed they knew their stuff. The hardware was super clean and was done quickly. Would recommend to anyone.

Great experience with this company when we needed a window replaced. Their pricing was fair, work…read morewas excellent, and customer service was kind and helpful. We would use them again and recommend!

Orlando and his crew did a great job with the gable siding rebuild…read more Having built homes in my ealier days, I knew what to look for as I watched the entire process. The attention to detail and the coordination among the team was impressive. We will be looking to them with future projects.

We had work the exterior of the house and they did a wonderful job! Very professional,…read morecommunicative, friendly and talented. Will be hiring again!!!

Requested Install of Bi-folding door purchased through Wayfair. Quoted flat rate and it was the…read more2nd lowest but much less than 3 other quotes. These guys are professionals and did a great job. I'm very satisfied, well worth every penny.

Doors Services of Texas is a company I would highly recommend to friends and family. They were very…read moreknowledgeable and professional from the first contact. They responded in reasonable time and came out on the same day to do measurements and next day competition. Luis took his time and made sure everything was up to standard and measured correctly. The pricing was affordable. Rene was my point of contact and he explained the whole process and the material they use. So if you are looking to add a doggie door, look no further because this is the company that will satisfy what you are looking for!

I have used this contractor in the past and was very pleased but this past week he ghosted me and…read moredid not respond to attempts to reschedule.

For some reason yelp is not showing my initial post for Ryan Thurman and 3:12 Custom Exteriors. DO…read moreNOT hire this business. Met at Home & Garden show (reported this to them as well). Paid $5k to start, $5k for outdoor kitchen pieces (still haven't received $1.4k fridge, and then asked for another $7.5k after frame & gas work ($7.5k held for end). Work started in June 25, as of 13 Sept got lawyer involved. After initial post he reached out for explanation which was approved and he didn't contact when he said. I was told he has issues with multiple businesses and some folks have reached out to complain directly to me. Now with continuing work we are finding tons of mistakes and having to hire folks to fix it.

Avoid Ryan Thurman of 3:12 Custom Exteriors- A Costly and Stressful Mistake…read moreHiring Ryan Thurman was one of the worst decisions we've ever made. What started in May 2025 as a routine construction project quickly turned into a six-month nightmare that devastated our home and peace of mind. As of October 16, 2025, our front, side, and backyard still look like an abandoned construction site. Ryan collected the majority of the payment upfront, yet completed less than 15% of the work. He never secured the necessary permits, ignored basic timelines, offered excuse after excuse when asked for updates and admitted to avoiding our phone calls. What's worse, Ryan admitted to using our money for other projects and advertising -- in his own words, he "borrowed from Peter to pay Paul." This kind of financial mismanagement is unacceptable and incredibly unethical. When we asked for a plan to finish the job, he told us he couldn't make one because he had no money and no upcoming work. His solution? He asked us for even more money and said we could take a lien against his house in New Braunfels, TX. We seriously doubt his family is aware their home is being offered as collateral. Since then, we've been contacted by other customers and subcontractors he owes money to -- clearly, this isn't an isolated case. Ryan presents himself as a Christian and a trustworthy businessman, but our experience was the complete opposite. He is, quite frankly, a wolf in sheep's clothing. He lacks honesty, professionalism, and any sense of accountability. Do yourself a favor: do a thorough background check before hiring him. We wish we had. Learn from our mistake and avoid Ryan Thurman of 3:12 Custom Exteriors at all costs.

Very professional quality services. Kalum came to my house and measured my window, ordered glass…read moreand installed while I was not even home. His quote and timing beat all others out there!

Had a great experience with this company. They came out quickly to take a look and gave me a very…read morefair quote. The turnaround was faster than they originally estimated, which was a nice surprise. The window looks perfect now and I'm really happy with how it turned out.

I can't say enough great things about the amazing experience we had with Window World!! We just…read morefinished replacing all 55 of the 30-year old aluminum windows in our home with the very high-quality Window World ones. They are beautiful!! Many of our windows face south. Our breakfast nook and kitchen were made almost unlivable by the amount of heat that our old windows let in. We have had many mid to high 90 degree days since our new windows were installed, and our breakfast nook and kitchen have become our favorite places to be, as our Window World windows keep all that heat out completely. Our entire house stays much cooler now. Braden, our salesperson, was extremely professional and not high pressure at all!! Unlike some sales people, he understands all technical details of the windows, and the process of installing them. He used to be a window installer himself, and it really shows. He took very, very accurate measurements, so all our 55 windows fit perfectly when they arrived. As he looked at every window for the estimate, he explained what would need to happen for each one, such as caulking, masonry, etc. The price for all 55 of our windows was 1/2 the price of the 3 other companies we got quotes from. The quality, and look, of the windows is fantastic! After the installation was complete, Braden came by and looked at each window. He tested them for ease of raising and lowering them, as well as tilting them in and out. We found about 12-15 that were too tight, and he sent a crew over the next day to take care of them. They did a tremendous job of making them absolutely correct. I can't say enough positive things about the crew either. They arrived exactly when they said they would each day. Wes was our foreman, and did a good job of communicating with us on the first day. Bruce was the foreman-on-site of our job (was there every day), and he did a SUPERB job! He answered all the myriad of questions we had in a very professional and friendly manner. It took a 4-5 man crew 3 1/2 days to install all 55 windows. Bruce was very easy to communicate with. All the men on the crew were very friendly and easy to communicate with. Each crew member was very proficient and knew exactly what to do. The men got along very well with each other. It was a very happy crew. In my opinion, a happy crew does a good job. They had large tarps which kept the construction mess away from our carpets and furniture. Even with the tarps, they thoroughly vacuumed all the carpets and wiped down our belongings at the end of each day. They were very respectful and careful with our belongings. We were very impressed that WW's installation inspector came by twice just to be sure that things were being done properly, and to our satisfaction. We are extremely pleased with every aspect of our experience with Window World. It could not have been any better.

Thank you Window World. Thus a long process ended happily and positively! We contacted no less…read morethan six window companies to replace 21 windows (the entire house). Window World Austin was BY FAR the most engaged, direct and customer focused. The salesman, Jose, came by for an initial and a follow-up call. Then he came out to measure - this was when his magic shined (as we found out later). He said "our installers are professional and customer service is priority." He offered me two options and gave us just enough info for us to make an informed decision. He said two months AND IT WAS EXACTLY. We got a call from customer rep, Kathy, who just continued the positive experience. Had to work around the holidays on timing and a couple logistic issues but it was not a problem for Kathy. ALWAYS RESPONSIVE. Now time for install. I was told "Bruce and his team (Anthony, Bairon, Juan & Jair) would arrive in a specified timeframe and be on site for two days. The arrived on-time and left the house as promised and clean as a whistle. Also Jose's measurements proved to be SPOT-ON as the windows fit perfectly and as promised. We followed the instructions given us and on arrival Bruce and the team went to work. The team did take over quickly and we admittedly were slow to vacate so their music and back-and-forth did cause us consternation. However, in all my years of home ownership and repairs and renovations I have never had a crew who was so focused on a good job and genuinely enjoyed the task at hand and their coworkers. Great job team! So now the weather is changing, we have 21 new windows, no drafts, clean lines, and clear windows. Thanks again Window World Austin.

Zach hung up our 75 inch with ease and professionalism. He took the time to ask us how high or how…read morelow. He even showed up at 8:30 pm !!!! I see some reviews where he didn't show but those are old, he came when it was late. We appreciate that. He even helped with our Dyson for free! Will recommend and use his services again.

Didn't show up. We communicated over SMS, agreed on a time, said he text when he was on his way…read more Didn't text, didn't show up, didn't respond to a question if he was on his way. Don't waste your time, they don't mind wasting yours.