Office staff and doctor are disrespectful, dismissive and rude. Absolutely horrible experience!…read more The doctor and his staff also gaslight to order unnecessary testing as was mentioned in another review. DO NOT waste your time or money!!!! I will fly to another state before I return here. Updated procedures and practices are no replacement for common decency!

I had the worst experience with this dentist. I don't know if it is related but both of my parents…read morehave also had terrible experiences with the other dentist at this office. I went in for a root canal. I was told the cost and then half way through I was told that it was too far gone to get a root canal and that we would have to do something else. Because I was not comfortable making an uninformed dental choice without someone to talk to me about cost and options while my mouth was propped open I asked to talk it over with my mother. He then told me that because we had waited so long for my mother to arrive he would no longer be able to extract the tooth. But he still charged me the same amount as he would have for the root canal. My parents and another friend of ours all had similar problems with the other dentist saying that there was a tooth that would have to be taken out. When they went to other dentists they were told it was fine and not as bad as he had said. In general their practices make me think that they get you in for emergency work only to force you to make an immediate decision so that you will have to come back for followup work.

Everyone at Lucke Dental are welcoming and friendly. Dr. Roach has been my dentist for several…read moreyears. She is highly skilled, gentle, and takes the time to listen. It's clear she genuinely cares about her patients. I give her my highest recommendation.

Friendly doctors and staff who go above and beyond. I hope to never have to leave this practice…read more I'm always seen on time, and while it isn't always a fun experience, it's as pleasant as they can possibly make it!

I just started going to this Dentist a little while ago and I love it. I've never been afraid of…read morethe dentist, but the previous dentist I was seeing in the area just gave me a weird feeling. I had been recommended to go to Dr. Nick by a friend and after researching him online, I finally made an appointment. He is one of a kind dentist and ahead of his time with his knowledge and technique. It is awesome we have such a dentist in this area! The office is really nice and everyone who works there that I have encountered is so friendly and helpful. The woman at the front desk is so warm and friendly. The dental hygienist I had clean my teeth was very friendly and funny. Dr. Nick knows what he is doing and is very honest with you - which I greatly appreciate. I highly recommend them!

I came in solely to have a crown placed. As soon as I sat down, I was strongly encouraged to…read morereceive a nerve block to help with anxiety. I wasn't feeling particularly anxious, but I was told it was free, so I agreed. I was quickly given paperwork to sign, which I did willingly, though I should have taken more time to read it. What was not explained to me verbally was that this involved an injection in my neck. When I realized that, I froze but went along with it. After the injection, I was told the doctor is writing a paper on this procedure and was then asked whether it helped my anxiety, which immediately made me uncomfortable and made me feel like a test subject rather than a patient. Later, when reviewing the consent, I saw listed risks such as temporary phrenic nerve blockage and infection, risks that were never clearly explained beforehand. Instead, it was described very casually as "feeling like having a mimosa." When I called with concerns, the staff were kind and understanding, but I was told I would know if something went wrong because I'd have extreme difficulty breathing. I wish that risk had been communicated before the procedure, not AFTER. The staff were friendly overall and there were no complications, but the lack of transparency and how casually this was presented felt unethical to me as a patient. While I did sign the paperwork and take responsibility for that, clearer verbal communication and informed consent would have made a huge difference.

While visiting some friends over the weekend in Northwest Arkansas from my home in California, I…read morehad a dental emergency. They said they'd become acquainted with a wonderful dentist named Etienne van Zyl....who they reached out to and he agreed to meet me at his office and work on my tooth...on his day off. He did an incredible job. So delightful, so pleasant. So professional. So Christ-like. It was such a positive experience. I'm trying to figure out how to come from California for all my dental needs!!!

We have been patients of Dr Van Zyl for nearly 10 years and I can tell you that he is the best…read moreever! He is always willing to go above and beyond to ensure his patients are well taken care of. In addition to providing consistent and outstanding routine care, he has been incredible in helping my family through several urgent dental situations. His genuine concern for his patients combined with his expertise makes him a truly outstanding professional! He is REALLY great at what he does!!!

Best dentist in town! Dr. Goldtrap does it all. Convenient same day treatment and same day crowns…read moremade in office! Sedation from kids to adults to make sure every patient is comfortable during treatment if needed.

Easily the best dentist I've been too. Consistent quality and care for their patients every time (I…read morehave been going for 11 years). My last cleaning with Jamie was easy and enjoyable; multiple laughs in-between the cleaning .

I honestly don't understand how anyone say anything besides rave reviews about Dr. Stephens and his…read morestaff! I recently moved to NWA and it had been a while since I had seen the dentist. They gave me a full exam and when I had some cavities, the process of getting them filled was quick and painless! I also did the ZOOM whitening treatment and the results were phenomenal. The staff was SO friendly and answered all my questions with a smile. I felt so welcome every time I stepped in the office and I am so happy to have found a dentist I can trust and actually look forward to seeing.

This dental office is horribly run and engages in deceptive billing practices with insurance bait…read moreand switch. Long story short I had insurance when I went in and had them verify it. When appointment was complete I asked how much I owed and they said nothing. A month or so later I got a bill for 150 dollars. Then another month went by and it went to 270 dollars with them not getting back to me on my original inquiry about the first bill. I was a little busy at that point and it took a month or two to follow back up and I asked for visit dates and insurance billing history cause I was going to look into it. After a week or so of looking into it I found out they called my wife behind my back and coerced her into making a payment with them for the full 270 amount. They lied and told her it was for her previous appointment because her insurance was messed up. Very unethical business practice to intentionally deceive husband and wife patients against each other in order to get a bill paid for a couple hundred dollars. Will NOT be going back and looking into options to get this resolved in other ways.

This honestly was the best dentist I have ever been to. I wish I could tell anyone to not have…read moredental anxiety if you're coming here. I needed a tooth pulled badly and was terrified of the IV sedation, as I'm so not good with needles. I was so desperate in pain for weeks trying to find a place that could do the extraction quickly and would take my insurance. Exo Dental got me in next day!!! The staff could probably tell how anxious I was, from the front staff to the nurses to Dr. McDonald, I was only met with exceptional care. I told them how nervous I was about the IV and Dr. McDonald assured me they could even do the extraction with just laughing gas. I was so relieved, and the extraction took literally 2 seconds and I didn't feel a thing. I was stunned, I've never been met with such great and personalized care from a dentist office before. The entire extraction appointment maybe took 1 hour, but the actual dental work took less than 1 minute. I couldn't believe an appointment I was terrified of coming to, I found myself extremely calm and even laughing with the nurses during the appointment. I wish they did regular cleanings because this would be the only place I would go for dental care! Thank you guys again. Truly amazing service. I would recommend everyone to go here.

Dr. Goldtrap and his team are awesome--very knowledgeable, professional, and trustworthy…read more Dr. Goldtrap took care of my molar root canal's without hesitation. I felt very comfortable and confident during my procedure. Not only did Dr. G show compassion and kindness but truly made sure I was taken care of. I was scheduled quickly, the procedure went smoothly, and the pricing was fair. Highly recommend! Thank you Dr. Goldtrap

This office is all about the money they don't care about your well-being or your health in any way…read moreshape or form. They destroyed my bite. I can't even eat food normally and I can't chew at all on my right side and they won't even examine the issue that they caused. They sent me this letter I guess because they're trying to say they're scared of me and that's why they're discharging me as a patient. I never threatened these people. And they also never once saw me without charging me for an appointment. That is also totally untrue. Gold trap is exactly what his name says. Just trying to get your money. Stay away from this total scam.