DISGUSTING!! THIS PLACE SHOULD BE CONDEMNED. And careful with your credit card because THIEVES WORK HERE AND STEAL FROM CUSTOMERS!!
THE PLACE is filthy, the electrical is not remotely to code even for the last 20 years, the doors all have different levels of locks, most not remotely secure, the tub would not drain because there is so much hair clogging it, there were dirty socks under the bed because clearly the cleaning staff doesn't clean. In fact, we saw the "cleaning" woman with a cigarette hanging from her mouth and a dry mop like a swiffer....no cart with cleaning products, nothing. But wait! There's more!! Let's no overlook the broken tv, no chairs for the table, the bathroom door falling off the hinges, and the outlets which are so old they don't even have the grounding hole for a plug, did not even hold any plugs. Our feet were black after walking in socks for a few minutes. My 75 year old mother took one of the towels and on her hands and knees tried to clean the floor. After rinsing the towel 3 times she stopped because it was still coming up dirty (clearly not cleaned since Reagan was in office)!! And FYI there are no emergency fire alarms or extinguishers by room doors.
They were supposed to refund me to make up for the horrible room instead I discovered the idiots CHARGED for the rooms again. When I called in I spoke to a very unprofessional, rude, and ignorant young man who, after telling him 3+ times that the 2nd charge had to be credited and then the actual credit had to be processed, he first corrected me telling me it was "refund" and then when I again tried to tell him credit...refund...same thing...it just had to be done twice to correct and actually "refund" he basically told me to F**Off and that I could call later to talk to the manager and hung up on me. I had to call Choice Hotels to file a complaint. Almost 2 weeks calling Choice Hotels Customer Service to help and those idiots are just as bad. Not only did they NOT HELP AT ALL! They have no control over the staff at their hotels. At the end the hotel only refunded me for half of the double charge and now, about 3 weeks later I am still trying to get back the difference.
The Owner is a cheap slumlord considering he has nothing fixed at this facility. It's bad enough that the place is a disgusting and filthy health and safety hazzard. It is even worse that thieves work there who will steal you money by charging you again and then refusing to fully refund incorrect charges. Rude staff are just the icing on the cake....and evidently they don't get fired.
If you have the misfortune to book this viral, horrid, disgusting, and dangerous place avoid hotel room #28. This place is not just a hazard to your health and your life in the condition it is in, they also steal your money when they should be refunding it, the staff is rude, unethical, and unprofessional, and then you will have an uphill battle because Choice Hotels do not help or hold their hotel Owners accountable for stealing. DO NOT STAY AT THIS DUMP THAT SHOULD BE CONDEMNED AND SHUT DOWN!! AND WATCH OUT THEY DON'T STEAL YOUR MONEY TOO!
If I could give this dump minus 10 stars I would. read more