I have only the nicest things to say about the Best Western plus Pepper tree Inn. We have road…read moretripped all over this country many times, literally visiting 49 of the 50 states... so we have seen a lot of hotels and motels over the years. There are a few maker break components to a hotel stay: the bed, the bathroom, the TV, and the HVAC system. If one of these sucks, you're gonna have a bad time. I'm glad to share that the Pepper tree goes four out of four in the positive. Comfortable beds, functional heat, and air-conditioning, and each in their own time and place... Functioning, television, and a clean and functional bathroom. On top of that, our room over the last several years of visiting, always features a mini fridge, a microwave, a large closet, boutique style shampoo/conditioner/body wash, hot water, and cold water in the correct location on the dial, and a very clean room. The complementary morning breakfast is outstanding; the gentleman that has managed the kitchen for the last two years, runs a tight ship, and always seems to be training a new staff member with an eye for customer service, cleanliness, and a very positive experience for visitors. Seriously, this is not the el cheapo continental breakfast with pre-bagged, pastries, and small boxes of Captain crunch. My youngest son particularly likes the pancake machine. The hotel has a pool and a hot tub, but honestly, we'd have never used them. The front desk staff is friendly and attentive, and the cleaning staff does a nice job of tidying up your room without that weird feeling of being invasive. We generally visit Omak annually for a boys' fishing trip, and this hotel is the best game in town. As an added bonus, it's literally one minute from the best outdoor outfitter, sporting goods store in town... But that's a different review. We cannot wait to visit again.

I stayed here for an extended stay of about a month. While several front-line staff members were…read moreexcellent, my overall experience was defined by management interactions that ultimately made me feel unwelcome. First, I want to recognize staff who genuinely provided good hospitality: * David and Ben were excellent and helped move my belongings efficiently when I needed to change rooms. * Michael in the dining area consistently made me feel welcome and taken care of. * Alan at the front desk was kind, efficient, and allowed me to view multiple rooms before finalizing a move. * Jennifer at the front desk was warm and thoughtful from check-in onward, personally delivering items to my room and following up to ensure I was comfortable. * The evening front desk associate was also friendly and helpful. These individuals did their jobs well. Unfortunately, my interactions with the manager, Erika, are what led to this one-star rating. When I transferred rooms due to excessive highway noise, I was explicitly offered the option to place my larger items in storage. I did not have time to move everything that day. When I later called to follow through on what had been offered, the response from Erika was unexpectedly negative. Rather than simply explaining a change in policy or availability, the tone felt dismissive and transactional, and prior accommodations were repeatedly framed as things the hotel "didn't have to do." That reversal -- being offered a solution and then spoken to harshly for trying to use it -- made me feel uncomfortable and like I was asking for too much by requesting something I had already been told was available. This pattern carried over into other interactions (such as towel availability), and over time it created the sense that my presence was an inconvenience. Additional issues during the stay: * I had to change rooms due to excessive highway noise. * One of the two elevators was out of service, which is a major issue when staying on the fourth floor for an extended period. * The mini refrigerators (both the in-room unit and an additional one later provided) intermittently made loud mechanical noises. * Communication around towel availability was inconsistent, including being required to exchange used towels just to receive clean ones. * The pool shower delivered cold water when set to hot, and the pool water had a strong bleach smell. * No visible recycling or composting options. One small positive: despite the elevator issue, the stairwells are carpeted and heated, which made using them more tolerable. While I truly appreciate several staff members, the way I was spoken to by management -- particularly after being offered accommodations and then criticized for requesting them -- made this an uncomfortable and unwelcoming experience. Because of that, I do not plan to return to this property, and I would choose a different hotel in the future.

Nice, tiny tribal casino. The rooms were very nice and…read moremodernized. Service by employees was great and all the food ordered for 2 days was excellent.

Nice people and clean rooms.The only problem with twelve tribes casino is they allow smoking and…read morethey don't have an adequate ventilation system to keep the smoke from permating the rest of the building.The hotel is smoke free, but the stink out of the casino gets everywhere.Disappointing, it could be a lot more desirable if they just prevented people from smoking or gave them an enclosed area where they could puff away

The front desk ladies were super sweet and were embarrassed when we told them that we couldn't stay…read morethere. I showed the picture of how the restroom looked to one of them and she was super apologetic. I knew we were going to stay in a 5 s hotel but come on.... At least clean the rooms. Oh! And the key reader didn't work. If I wanted to leave the hotel for a while I had to call the front desk. We only stayed for less than 15 minutes.

I have stayed at this hotel every year for many years during the Omak Stampede. This year when I…read moretried to check in after driving 2.5 hours (my cousin had drove 4 hours) the manager tells me that they cancelled our room reservation because of maintenance reasons, yet they checked in several other parties while we were in the lobby attempting to contact customer service. The manager seemed incapable of communicating coherently; it seemed like she was impaired.

The manager is very rude there he kid us out cause we had our daughter in the room didnt refund our…read moredeposit and kick us oit of the motal very rude guys

The staff are friendly and helpful. The rooms are large and comfortable. The housekeepers, or…read moresomeone else, should be checking that things work in the rooms. Three lamps in my room did not work. The TV did not work. Some lamps in some rooms are so dim that they are useless for reading. I've been coming here for a few years and the pool has never been in service. The continental breakfast is adequate but they could omit the mini-donuts and pastry and add fruit or something healthy. Add plain, unsweetened yogurt too.

Lovely lodge in Winthrop where you have access to some hiking trails and bike trails, pool and hot…read moretubs. The restaurant is pretty good, but make a reservation if you want to dine there as it gets pretty busy in the summer. The surroundings are beautiful and you can explore during the day then relax in a comfortable room at night. Staff was friendly. Note - North Cascades are not exactly close so you should have a car if you want to explore the mountains.

In all my travel experiences, fifty + years worth, I have never experienced such chaotic food…read moreservices as I experienced during my new years eve trip last month. The details are too long an involved to go into, but suffice it to say in a three night stay, the evening meals two of the three nights were 2 hour almost comical mis-adventures. After the last meal, capped off by the smell of a rotten cleaning rag left on the table behind us (reeking of rotten fish) my wife and I just lost it laughing at the complete absurdity of the whole situation. Oh, and by the way, the food ain't cheap. After the first night, I would have eaten outside the lodge, but that is impractical as the closest restaurants are in Winthrop which is mostly closed in the evening and a pretty tough drive down slick roads and back. To be fair, the new years eve celebratory meal (at $105 PP) was pretty good and not chaotic. (I am told the lodge owners were dining there that evening which may have affected the service) The lodge itself is nice, although our room, a fireplace room in the Gardner lodge was pretty worn and dated. In my mind, this place is nowhere worth what they charge and the difficulty of getting there. The upscale lodges in Leavenworth are for better,

This is a great place to eat. Very clean! The hamburgers are delicious and the French fries are…read morehand cut. The gentleman who maintains the facility is very thorough. He makes sure the outside sidewalk area is safe by removing the snow, literally as it is falling.

Had a business meeting in town and came for brunch at 11:00. The menu is very limited, no frills,…read morelunch and breakfast served all day. I wasn't expecting much, but was very pleasantly surprised. The waitress was very friendly and let us know what was good. My friends both opted for burgers, one with salad the other with fries. I opted for a patty melt. There's no description really of the food, so it's hard to tell what you're gonna get....for instance mine came on toasted marbled rye with tons of sautéed onions and served with us jus. It was a nice surprise. The food was all fresh and delicious. She informed me the potato salad was homemade, and I could tell. It was a little on the sweeter side but had a nice fine dice and was very flavorful. I was shocked to see my friends fries were house cut! Super delicious, wish I had those. Their burgers were also served on toasted ciabatta. The place is no frills and kind of outdated, but I'll gladly come back for a delicious home style lunch.

Less ants all over the bed table. Woke up to one crawling on my body, left the room by 3 AM.read more

We arrived with no reservation around midnight on a Thursday night…read more The owner had us into a clean 2-bedroom room (#2) within 5 minutes from when we arrived. Friendly, thoughtful, informative. The AC was quick to cool down the room after an uncharacteristically hot day. The shower had great heat and water pressure with a Navy shower head. I'm 5' and it was a prefect shower for me. Tall folks will probably duck down. Some of the furniture and linens were old and a little stained, but everything was clean and smelled nice. If you're trying to save money while you're traveling east of the Cascades, this is a nice place to stay with a lot of amenities for the price.

I was at this establishment recently with my special needs adult son. My son was by my side the…read morewhole time being friendly. I heard the cashier ( who was ringing up my items and bagging them) say, "we need to get him out of here". I asked her was she referring to my son, who was currently looking at candy near the register my son took one out and asked me if it was candy. I told him yes; my son turned to a customer who was behind us and showed the candy to him then my returned the candy to the plastic container and put it on the counter. The cashier stated that my son was passing out candy and I said no he was showing it to the customer behind us. Cashier's response was "our security is not familiar with him and might misunderstand him. Which made no sense to me. Staff needs to be inserviced on the Rights of the Disabled mentally/physically. The cashier's explanation, in regard to security was totally unacceptable left me very uncomfortable. It would have been a sad day for security. Not in CA we reside is Oroville and I expect more from this community in regard to all of our Special Needs Children

Needed a hotel while visiting a friend in the hospital. There are two in town and this one has best…read morereviews on Trip Advisor. You check in at the mini-mart/gas station. Staff is friendly. Room is clean, spacious, little fridge and microwave in case you buy the Red Hot Bomb burrito from the mini mart. In room Keurig but they offer free coffee and cocoa in the store. If you've traveled for many days, there's a laundry mat connected. There's a little picnic area next to the stretch of rooms. Heater works, carpet is new and rooms are clean. Beds are comfy. Noise from road seems to be a bit loud but I brought ear phones and a sleep hypnosis app :-)

A Diamond in the Rough! If you want to take your children or…read moregrandchildren to a "real" ranch, K-Diamond-K is the place to go ! The ranch was founded by hard-working Stephen & veterinarian June Konz in 1961. The present gorgeous large log cabin lodge and all its furniture was self-built by the Konz family between 2000-2008, and is now run by their eldest daughter Kathy (Konz) McKay, husband Brian McKay, and son Stephen McKay. This is the real deal when it comes to western ranches. They raise their own longhorn cattle. You couldn't ask for more ! My wife and I took two of our grandchildren to the ranch planning to spend three days from Thursday, July 31st 2025 to Sunday August 3rd 2025, and ended up extending our stay to August 4, 2025 because our grandchildren had so much fun. What can kids do at K-Diamond-K ? Read the signs and look at the pictures included with this review. This is "real" ranch life with a host that is brimming with smiles and spirit. Kids can rise at 7 am (Don't worry, your excited kids will be waking you up !) to feed the baby animals and gather some fresh eggs from the chicken coop. Then they can accompany owner, Kathy, on her ATV to the ranch's lower valley to milk Kathy's cow Rosebud. Rosebud delivers 3 gallons of milk every morning and every evening, and you will become an expert milker after a short time. Then around 7:30 am, the kids can accompany Kathy on her ATV to round up the ranch's ~50 horses that have been grazing in the lower valley overnight and herd them back to the corral by the lodge. Breakfast is served at 8 am. After breakfast, your kids can brush and love-on a horse and go for a horseback ride on the ranch's 1,600-acre property at 9:30 am or enjoy a completely different ranch activity. Lunch is served at 12:30 pm. Each day is spent doing "exactly what you want to do". The ranch has all the facilities and gear you need for any activity you desire (riding boots, hats, gloves, ropes for roping, biking, fishing, archery, a pickle ball court and a basketball hoop, or just plain relaxing on one of the ranch decks, or on the front lawn lounge chairs). You get three delicious meals a day and will never be hungry. Kathy, cook Chloe, and wranglers Madeleine and Evelyne truly worked as a team during our visit. By the way, the cream in your coffee and the ice cream dessert you enjoy at meal time all come from Rosebud ! So, if you haven't made ice cream before, you can see how its done ! Our grandchildren immediately loved feeding the miniature pigs, milking Rosebud twice a day (they had never milked a cow before), and accompanying Kathy on her daily ritual of herding the horses to the corral in the morning and back to the valley in the evening. They also very much enjoyed the large outdoor trampoline in front of the lodge. We went horseback riding, fishing at Swan Lake, visited the ranch's abandoned gold mine, panned for gold, spent time in the petting zoo, and enjoyed mountain biking. We also played many fun games in the lodge. The kids particularly liked scrabble and the foosball and air hockey tables in the basement. Every evening after dinner, the kids would go to the outdoor trampoline, play games, and sit around the large outdoor campfire to make smore and identify the planets and constellations with the help of our phone's "Skyview" app. Our grandchildren also made some new friends at the ranch and exchanged emails with them to hopefully see them again on a future visit !

We came as a large group during a lull part of the year and allowed to take double rooms as…read moresingles. Halfway thru our stay another large group came without reservations and wanted to stay, we were asked to go back to the original room assignments which we did. During our stay, food was mediocre at best, as the weeks progressed, less and less of it was cooked at dinner time, good choices decreased. At check out time, the owner then decided that the negotiated price for the stay was not enough and tried to raise our final payment. This due to the fact that for half our stay we used twice the rooms. The main hall was dusty and there were a lot of flies. Garbage cans were rarely emptied. Disgusting place. I did notice that Yelp deleted my original review of this dump so I had to post again.

I was planning on staying at another hotel in the area but they kept jacking up the price. I…read moredecided to give the Quality Inn a try and I'm glad I did. This is a two-star hotel. It's clean, and you get a comfortable bed. Heck, they even give you a free breakfast...all for under $100 a night including all the taxes. What's not to love about it! Pretti is the manager. She's a hard worker. You'll probably see her doing all sorts of things around the hotel. She's super nice and very helpful. The hotel is about five minutes outside Omak. There's not much near there, which is great, because it's quiet. The rooms have a mini-fridge and a small microwave. If you want to save some money and get a good night's sleep, I say yes to Quality Inn & Suites Okanaogan-Omak.

This is a tough one to rate. The hotel's long interior hallways definitely give off Shining vibes…read moreand you can tell it's seen better days but the staff were very friendly and helpful. I was staying here on a family trip but I would have been a bit more spooked to stay alone. Not necessarily because it felt unsafe but just had an overall creepy vibe. It's a much larger hotel than I would expect to find in this part of the state, where there is very little to do. We were only staying here on our way from Chelan to the North Cascades and I'm not sure what else there is to do in the area.