The strangest Doubletree ever. Paid extra for a lanai room expecting some kind of outdoor space…read more Instead. It was this area outside the door that overlooked the pool through a Glassdoor. There was no other window. So it's either choose darkness or no privacy. The kids screaming at the pool were clearly audible inside our room as well and our well past 11pm. The TV channels were completely inaccurate. If you enjoy hard beds and very soft pillows this would be perfect for you. Pluses: we were able to check in early and got our cookies. The staff overall seemed like they couldn't have cared less. I'm used to getting some direction where I might find my room, but not here. At least parking was free and the products in the bathroom were good. The no outside light situation was a huge disappointment.

If you're going to have a cable machine, it really should include more attachments--or at the very…read moreleast a complete set of D-loops. A PVC pipe or bands for stretching and additional attachment would also be useful. In addition, having an extra flat bench would make a big difference so that there are more options available when the gym is busy.

We stayed on this property because our house was having construction done to it. The employees have…read morebeen so nice and helpful. They have truly gone above and beyond for us. They are so friendly, greet us very charmingly every time we see them. The breakfast is great!! The manager here, Bhavim has gone way out of our way to make sure our stay has been excellent. With us staying here for so long, they have made it so our room is always available for us. He manages this place so well and has always made sure we have been happy. At first, we were dreading staying in a hotel so long away from home, but staying here is so welcoming and comfortable, its almost better than staying at home. Thanks for having us and making our stay GREAT!!!! Thank you...also I would like to mention Ronnie has been wonderful too, they really are all great workers..but those two really stood out to us, thank you!

I recently stayed in the AmericInn in Austin,MN and had a very good experience. Every single staff…read moremember I interacted with went above and beyond to ensure that I had a comfortable stay at their hotel. I think they are in the process of updating the rooms so my room was very nice. They do a great job cleaning the rooms too. A limited hot breakfast is offered every morning and was more than adequate. I can highly recommend this hotel.

I was once again here for a few days with pretty much the same breakfast as I remembered from last…read moretime except this time, they had Canadian bacon or what seemed like it anyway. It could have also just been ham, but regardless, it was not too bad. I also tried breakfast potatoes that I do not remember seeing last time. These were alright too. Due to the hotel being busier than my last visit, the food ran out quicker and took some time to replenish. There was also big cinnamon rolls present that I did not try, but they looked very sweet.

If you are only looking for a clean room and comfortable bed this is it. However, pillows were…read moreall hard, breakfast was subpar- had to ask for coffee as it was empty at 8:30. Attendant was crabby. No one manning desk when we left but 2 employees smoking next to door we exited to our vehicle. Did not appreciate the smoke as we loaded our car. Highly unprofessional. Fresh staff would greatly improve this location.

The room was filthy! I'm thankful I brought disinfectant wipes. The door handle was black, there…read morewas an expired protein bar sitting alongside the refrigerator. An ugly, I'm assuming, coffee spill by the tv. My socks were so dirty from the little bit I did accidentally walk on the carpet. The bathroom has so much dirty buildup everywhere. Housekeeping was knocking on the door at about 9:30 to see if we were out. The beds were comfortable. The shower head was decent with decent pressure. The rooms were quiet.

Friendly staff upon my late night arrival and departure the next morning. The room's furnishings…read morewere much nicer than I had hoped. The bathroom was underwhelming, but it was above complaint for this price point/class of hotel. I will stay again when travel takes me through Austin, which it will.

Stopped by for a late lunch since we were staying at the hotel…read more Our waitress was friendly and generally attentive, but it wasn't the best service we've had. Our order was taken quickly, and came out in a reasonable amount of time. There was a large funeral across the street and apparently the attendees gathered here afterwards because it was pretty busy for a Saturday afternoon. But it was still not too crazy and we were able to have a conversation at a reasonable volume. Lots of TVS playing sports. Some reviews referred to it as a nightclub which seems a stretch. At least in the afternoon it was family friendly.. The espresso martinis were strong and all alcohol. But what I'm used to and not my favorite but we definitely got a nice buzz! The cheese curds were average; the pizza fries were an interesting concept. It would have been nice if the cheese had been melted more. The pepperoni was somewhat spicy. The fries were really good! I truly enjoyed the quinoa bowl. The pork belly was crispy and crunchy and just delectable. It worked well with the quinoa and vegetables. I'd happily eat this regularly. Prices are average. Especially for a hotel, one might even consider them reasonable. It's a good option if you don't want to leave the hotel.

We were staying next door at the Doubletree so this was an easy spot to have a good dinner. Upon…read morewalking in there are plenty of tables to sit at or you can sit at the bar. I sat at the bar and ordered the wings which were crispy and good. I have a garlic allergy and they checked the ingredients to make sure I could have a few things. I ordered a steak and it was cooked medium, had a good experience. People were friendly and there are plenty of TVs to watch games and when it is nicer outside they have an outside patio.

*Update* Actually not closed, just told Travelocity that…read more Apparently bumped for a biker convention... This place is now closed. Found out after booking a month ahead, notified me 3 days before check in that it was now closed. Grrrr.

The worst hospitality ever. We were the only ones there and they counted towels. The only spa…read moreroom and it was broken. Terrible

Was pleasantly surprised to find a great room, clean comfortable beds, refrigerator in room and…read morefriendly reception. Breakfast is bare bones, but I do like Raisin Bran and yogurt. Parking and driveway need some attention. Would stay there again, if I need to go to Austin.

The price was right. The room was spotless (although only shampoo was provided and a bar of soap,…read moreno conditioner or lotion like most hotels. I stayed here on June 5. I think I booked the room on June 3. I attempted to call to find out the hours the day before on June 4 since this IS Minnesota and shortly after the riots started. No one answered. I wanted to let them know I'd have a long day and be checking in quite late. The day of check in, I got a call about 5:20 pm, it was the owner/manager asking what time he could expect me. With the current events this did not bother me. I informed him my GPS was telling me I'd get there about 9:30pm but I needed to still get gas and dinner so I told him I'd be there between 9:30-10 pm. I explained that I attempted to contact the hotel the day before but no one answered. I asked if that was okay he said he locks the doors at 9:30. I said I'd do my best but it would probably be closer to 10. He said I'd have to call from outside. I said okay no problem as long as you answer. 9:21 pm he calls me to ask where I was. Are you kidding me??? I told him my GPS said a 9:34 pm arrival and I'd be there as soon as I can. This man was actually RUSHING me because he was hungry. What!?!? So eat. He knew when I was getting there. I'm paying to stay there. His time management is not my problem then he acted like he was doing me this great favor by waiting for me. Get out of here with that!!!! I was there at exactly 9:34 pm on the dot btw! As soon as I come in he shows me his social distancing measures. That's fine I'm practicing social distancing. Not an issue. Then this man comments that I'm not wearing a mask. Neither is he. So?????? He makes a big show of putting on gloves to touch my ID. And holds his hand up to allow to to approach. Excuse me? I'm an adult. He explains everything to me. Got it. Then asks me when I'm checking out. What? Check out is 11am. I can leave when I want. I don't have a set time. He kept pressuring me for a time. I said 9:30 amp I was out by then because I was afraid he'd call to ask when I'd be leaving. He was telling me how it was hard to get housekeeping to come out. He asks if I needed an accessible room. I told him no. Then he said well that's what you booked. Sorry. I can take a different room not a big deal. This is a tiny hotel maybe 20-24 rooms at most. Only myself and one other person were staying there on a Friday night. He then told me I had to go outside, walk to the other end of the building and come in the back way to my room. What? It's dark out, it's late, I'm a single woman and he wants me to walk outside to enter? I have to use my keycard to get in but the contraption was impossible. Luckily the other person, a man, was outside at his truck using his phone and helped me get in. UTTERLY RIDICULOUS!!! The owner/manager was now in the hallway which I found creepy-was directing me to my room like I can't read numbers. I don't think this place deserves a two, but not a three star review either. With two people staying and he knew what time I'd be there why did he have to harass me about how he's hungry which he mentioned some more when I checked in. Like I care!!!

Well let's start with what I started with and that's the front desk. They said I could check in…read moreanytime after 12 but had a sign on the door that they were gone until 4pm. Ok cool. Got inside and had to pay for my husband to stay with me but also a fee to Expedia. The place looked like a complete dump. I finally got to my room and oh my. The carpet right inside the door was ripped and "patched" I was having surgery the next day so I had to shower twice. There was mold throughout the entire shower. The shower head was broken and leaking everywhere. The wall and ceiling were crumbling and there was hair all over the tile. (Not mine) the tissue box was on the wall in the bathroom but empty. Alright moving on to the bedroom. Plug ins were all pushing into the wall so you couldn't use them. The walls were covered in a substance. There was grease face prints on the mirror. We laid down for 2 hrs and woke up bitten to crap. Bed bugs up the ying yang. Tried to tell front desk he only got mad and started yelling at us. Claiming we were there long enough for us to have noticed them before. This place I wouldn't reccomend to my worse enemy. It was disgusting smelled horrid and the staff was so rude it was remarkable! Don't stay here!