Been there a total of TWO (2) times and each time the transaction was successfully completed (goods…read morefor $$$$). First visit was Q1 2024 for a pickup load of "hot" mushroom compost, the second visist was Q4 2024 for a pickup load again of Promix organic mushroom compost for $70 + tax. Each time the guy at the counter was cool, just doing his job kind of way. That good. He told me to follow this guy on the tractor with the loader. I knew this would be janky because I am a terrible driver and non understanding of such directions. The young fella on the tractor made allowances for me, I could tell he knew I was gonna make a wrong turn or some crazy move. His eyes told me "crazy woman driver" and I was just fine with that. He hadn't seen me yet with a shopping cart at Walmart attempting to manuever through the aisles. 12 year old grandson gave me a few directions and it all came out just fine. This Promix Mushroom compost is not recommended to go direct on the garden / flower beds as it needs to cook a bit longer. I add it as a topping mix over the winter to break down on top of fallow beds and/or to mix into the compost heaps to help the fermentation. It works.

Horrible service! We wanted to purchase large stepping stones (first picture) but since he had a…read morepallet already opened (second picture) he wouldn't sell is what we wanted. He only had scrap pieces left, none of it looked nice.

So, I am in sales and working with suppliers, SERVICE is as important, if not MORE important than…read morethe materials. This is especially true when there is an issue or delay. I am a customer of Silver Creek and have been for about 18 months now. It's a great place, and I've taken several folks there to buy direct. Mostly, I'll have a contractor pick up for me, or I'll buy some bags cause it's easy (Bulk is way cheaper if you need a lot!) ... They will even tell you that! They are big on doing the RIGHT thing for their customers. They take a long-term attitude to doing good business. So, today is the first time I've scheduled them for a delivery. Let's just say there was an account/paperwork 'SNAFU', and when I did not hear from them by ~12:30 I thought I better call, as they close @ 1:00. Glad I did. They had set up another account, and it had an error in the number and e-mail. Bummer. It was close to closing time.... They could have said "sorry about that, we'll call on Monday". But here's the deal. They didn't. Irma worked to recall a driver and Josh stepped up to manage the process. When I let them know that I had scheduled a crew to come out Sunday early to spread the dirt, they jumped into action. The made things happen fast. This is a testament to how they handle service and support. I was a bit disappointed at first, cause the contractor I am using wanted/needed the extra work. It's the holidays, and $$$ is tight for everyone. But they solved that ASAP. Silver Creek Materials for the Win! Also; many thanks to Senor' Sigala of Sigla's Trucking for a PRO DELIVERY! Thank you to the quick action of Josh, Irma, the driver & loader, and the entire Silver Creek Crew. They pulled this off ASAP! If you've never looked at everything they do, and what they sell, it's a treat. Well, to me anyway. It's a cool place to go visit if you care about your yard/lawn, landscaping, or if you are a gardener. Especially if you are a gardener! They are the place to go. I can tell you that with certainty. They are the biggest/best in DFW, and they have what I believe is the absolute best soil for gardening. Bella Flora. Pro Tip: If you visit them in person, when leaving, take the time to go into Fort Worth on Jacksboro Highway (199) into Fort Worth, take a right on University and a left on White Settlement. About 2 miles down on the right is Angelo's BBQ. Order a "Lean, sliced all the way with cheddar cheese' and enjoy some world class BBQ. Thank you to the team @ Silver Creek!

I used to get Lava Sand at Silver Creek, but just got several bags. It's not even usable -- white…read morepowder mildew -- giant clots that cannot be broke up. What happened to the Lava Sand. These bags are labeled Lava Sand, but clearly not the same product as before. It's misleading. I have to go buy dirt/sand elsewhere as these are not usable. I drove over an hour each way because I liked the products previously.

Would give 0 stars if possible. They seem to have great selection but BUYER BEWARE when you get a…read morequote. It will change continuously and make no sense. Staff clearly does not receive customer service training or direction on how to communicate clearly and set expectations for pricing, delivery, extra costs ($25 for the bags the rocks come in). I had a large landscaping order 3 tons+ of rocks but guess that is of no value to this company. Perhaps they're only interested in commercial business? Either way, the owner and managers should consider customer experience and how easily it would be to fix frustration and bad reviews by following their own quote " am owner of Big Tex Stone(Mike Hillman). I started this company to meet the needs of homeowners and landscape professionals. This is not just a job for my team and I but a passion. We truly love to make house beautiful." If this is passion I recommend focusing it on customer service. Post a pricing menu clearly with details like cost of product, packaging like the bag, delivery (by mileage), and provide written quotes. Staff appropriately and train your team how to handle the front desk and phones. The person I worked with watched me write down all his quotes and never offered to write it up himself. Then when I called to place the order a surly young woman answered who proceeded to give four different prices for the same amount moving from my original quote of $650 to $768, no wait $781, no wait $801.. it was ridiculous. When I asked to speak with the guy who first helped me he said he watched me write down the numbers but they were wrong. Wow - way to lie to and dismiss the customer while dodging responsibility completely. Big Tex -Your literally selling dirt and rocks and frankly, at comparable costs to other businesses. This isn't rocket science - simple math was beyond them and instead of solving the issue escalated it by being rude, dismissive, and careless. I was happy to give my business to Whiz Q Stone and would avoid this place at all costs.

I've been a long-term customer of Big Tex Stone. Overall, I have enjoyed the service and the…read moreproducts they offer. However, recently I have been assisted by a customer service agent by the name of 'Sandra'. I am not sure if she is just new or if she doesn't want to work there. Sandra usually is not friendly or helpful and when asking questions, she often doesn't know the answer and is aggravated about having to find out. On the other hand, Jonathan does fantastic customer service. Always friendly and knowledgeable, and if he isn't sure about the answer, he will find out immediately. Be sure to ask for Jonathan and avoid Sandra. Regards, Tom.

I love this place, definitely a hidden gem. The family is knowledgeable and pricing is absolutely…read moreamazing, very reasonable. A definite must go to, it was our first time and we already ready to go back and get more plants!

Moreno Plant Farm is family owned and operated! They offer a wide variety of plants including…read moretrees, flowers, indoor plants, succulents and much more. They really know their stuff there and everything is beautiful it's hard to pick when you go! It's pretty big so set aside a good chunk of time to look around and you won't be disappointed with what you find! Their prices are hard to beat too.

Been buying wood here since 2020, before the '21 snowpacolypse of '21. I know, I didn't spell that…read moreright. Owner is awesome, and the cool cat that helps load the wood is just that, a cool cat. Been there at least 3 times and will go back. Time it between any crazy weather winter storm. Don't care if you don't believe in climate change, I had to buy a snow shovel so believe what you want. Prepare, get ahead, and know that this place is AWESOME!!!!

Hands down my favorite nursery!!! Love Laura!! She is so knowledgeable about her plants and…read moreflowers. Has a wide variety and they're always hearty!!! She spends extra time to make sure you get what you're looking for but also that you have what you need food wise to have a great garden!!

Got everything I need for my home and business, grew up shopping here a decade and will continue to…read morespend my money there

I'm a fan of this place! I've used them for two separate orders of lumber and they have the best…read moreprices I could find in South Fort Worth. The lumber is high quality as well, and it was slightly bigger than the advertised size, unlike the big box stores which give you a 1.5" board and say it's 2". I'll be coming back here again and again for my lumber needs!

Terrific Service from: George Spears , Marcus, Willie. Levi Cowsert…read morewas very helpful when I picked up my parts. I highly recommend Southern Star Tractor. Emory Estes - Estes Insurance Group, LLC

I purchased a zero turn Hustler from this store and I absolutely love it. The people there are so…read morepersonable and kind. Five stars from me. Product is great and the people are great!

Rodney hung up on me two minutes into an introductory phone call. Attached is the following text…read moremessage exchange where he tells me twice he feels sorry for my husband and laughs at me that he's the only person who can help me then tells me to never contact him again. On the phone I was explaining what I knew about the fire pit he built for the previous homeowner which has never worked (he laughed at me in an insulting manner as he interjected that I must have overpaid for the house, so we were already on surprisingly shaky footing). He kept talking over me as I explained the issue and as I mentioned that I was trying to find the right person to help me he hung up. It's unbelievable that a conversation could go so poorly so quickly. There are too many awesome businesses owners out there to bother working with this one.

We are absolutely thrilled with the plants we bought here. Outstanding selection and quality of…read morebeautiful yuccas, cacti, and many many more plants that will thrive in Texas. The owner and his staff went above and beyond to help us find the right plants. Even looked at our bed layout and provided suggestions for what might work best and placement ideas to consider. There are so many plants to choose from. The business has space across the street as well. There are plants to fit different budgets. This place is "the real deal." No fuss no muss...down to earth and extremely knowledgeable. Best purchase we've made for our house in years.