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    Rocky Vapor

    1.0 (1 review)
    Closed 10:00 am - 9:00 pm

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    9 months ago

    They charged my card way over the price of my vape that I purchased, two times in a row. never had this happen anywhere. Do not recommend.

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    Bear Necessities Smoke and Vape - The front of our Beautiful shop

    Bear Necessities Smoke and Vape

    5.0(2 reviews)
    3.6 mi

    So, as I suspected the unkind "manager" was NOT the owner, the ACTUAL owner was not only rapid in…read morehis response to me, but was quite professional, and very courteous. Had a long phone conversation with me, and during this phone call, I realized he's someone that cares a great deal about his business, and moreover his customers. Now that's good customer service! I'm glad to have my favorite vape shop back! They really do have great prices, and the employees TYPICALLY treat their customers great. That is why receiving anything less, was such a shock! This shop is HORRIBLE WAS our favorite vape shop, MOST of their employees are great... but, I don't know if the owner is new to this , or just a jerk, but... Here's what happened: we bought a new vape, that was a really nice vape, however... They had no extra and I like to switch up my flavor so, to do this I needed more pods. As I'm buying the vapes I ask how do I switch the flavor because as I said, I am new to this. I know LITERALLY NOTHING about the devices, or even HOW they work....The guy tells me oh, for that you need more pods... Cool I'll just buy the extra pods I say as we are spending over $250 already(for mine and my husband's new vape. They didn't have the pods, he said "you can buy them anywhere" OK, we tell him we will go to another shop and try to buy the pods for that vape. Those pods were not sold at two other vape shops that we attempted to buy them from, so this vape is obviously a no go for me... We go return to return the item(s) and the guy we JUST bought it from said "we don't do returns EVER" keep in mind we LITERALLY JUST LEFT, so he calls the "owner " I say owner and quotes because I'm using that term very loosely... His owner comes in chopping on a sandwich and CLEARLY stoned out of his mind... Now, I don't care about what people do in their free time, or even at work, to be clear... I get that you work at a smoke shop, but we're in Cheyenne Wyoming, where pot isn't even legal! LOL! This guy was really laughing at us and blowing us off completely! Telling us there wasn't anything he could do for us to make a long story short... Couldn't exchange a $50 UNOPENED item when we just spent $250? And tipped 15% I'm so confused! In the end we exchanged the vape for two disposables and TWO once VERY loyal customers are POOF! GONE!

    My husband and I recently passed through Cheyenne and stopped in this shop. The staff was friendly…read moreand helpful and quite funny. I don't remember the name of the young man that helped me, but he was tall and thin with brownish hair. Very polite and explained the refund policy to me thoroughly. The decor is pretty outdated compared to some of the other vape shops we've been to, but I would highly recommend this business.

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    Bear Necessities Smoke and Vape
    Bear Necessities Smoke and Vape
    Bear Necessities Smoke and Vape

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    Smokey Monkey Pipes and Tobacco - Come shop our huge selection of Hookahs, Shisha and Hookah Accessories!

    Smokey Monkey Pipes and Tobacco

    2.5(13 reviews)
    45.7 mi
    $$

    I went to Smokey Monkey to get some tubes to get me by until my mail order arrives (I stopped…read morebuying tobacco at Smokey Monkey because it was usually stale - think crisp rice cereal). You can't go into the store because of COVID-19, so I accepted the box of tubes the clerk handed me. It was a little bent on the end but it didn't look too bad. When I got home I discovered that about 1/2 or 2/3 of the tubes were deformed. Some are salvageable, some are not, but I didn't feel like walking all the way back up there with no idea of what I would get the second time. Guess I'll have to make sure I order enough tubes online to carry me over until the next month.

    Wide selection and most of the time the employees are super personable and educated on the…read moreproducts. There have been times when I've been sold a banger with the incorrect size cap or they've refused my very real ID. Today I just folded in having to write a review because they not only questioned the validity of my ID but they tried to keep it. Educate your employees on how to identify fake IDs better or invest in an ID scanner. There's no reason I should have to get in a yelling match with your ignorant employees because they refuse to give me back my ID. If you want to say it's fake and ask me to leave the store that's fine but to go as far and try and keep my ID when I am offering to have the police come and educate you is ridiculous.

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    Smokey Monkey Pipes and Tobacco - Come see us for all your smoking needs!

    Come see us for all your smoking needs!

    Smokey Monkey Pipes and Tobacco - Come see us for all your smoking needs!

    Come see us for all your smoking needs!

    Smokey Monkey Pipes and Tobacco - Vape, stickers, and so much more

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    Vape, stickers, and so much more

    Rocky Vapor - vapeshops - Updated May 2026

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