Always on time for pick ups and deliveries . Great care for my clothes and great spot removal if…read moreneeded. Pressed very good upon return.

Started out pretty good, but quality has become a big problem recently. Clothes return with stains…read moreand tears.

I've used Andy's Shoe Repair a handful of times over the years. Tiny mom & pop spot located near…read moreMemorial Park. Always kind service, with quick and affordable pricing. Can't go wrong bringing your footwear here!

Repaired a leather purse handle. Looks great. Friendly and excellent work…read more Would definitely use again.

This review is only for the cobbler experience I had (not for dry cleaning). In April, I took my…read more20-year old red patent leather pumps to get new soles because the old ones were crumbling off. I chose to go here because of the good cobbler reviews and the location was convenient. I picked them up 5 days later and when I got home saw that significant damage had been done to the uppers of my shoes and the soles that had been applied were already coming off and were smeared onto the bottom of the shoe. Even the heel caps were unsecured. The damage to my shoes had been covered in red shoe polish, which came off when I touched it. I was devastated. These shoes were a gift from my husband early in our relationship and are my favorite. They are not replaceable and have high sentimental value. I called the store and they did acknowledge that they knew something had happened to the shoes, but didn't tell me. They gave me the cobbler's information and I left him a message. When we talked on the phone he said he had sanded the upper because it had gotten some of the old sole on it and then covered it up with the polish. He said he could make it right. I went back to the store and talked to the cobbler in person. At this point, I didn't have a lot of trust in his judgment given that he didn't fix the original damage when it happened and didn't tell me what had happened. After a bit of back and forth, I asked for a refund. He said the owner would cut me a check. I also asked for compensation for fixing and/or replacing my shoes, but he insisted he could fix it. Given the lack of judgment and lack of honesty and accountability, I refused. I had to follow up with The Cleaners twice about the refund check only to find out that they had directly credited my original form of payment, but no one communicated with me about any of it. I ended up taking the damaged shoes to Dardano's in the hopes that they could repair the damage and they were amazing. I should have gone there in the first place (they were appalled at what had happened to my shoes). I cannot recommend Frank the cobbler here at The Cleaners and suggest extreme caution depending on what you need.

Scheduling here is a breeze! The customer service is AMAZING! I got my work boots cleaned and…read moreprotected and now I don't want to wear them to work because they look so dang nice! All of that for just $30. I'll take that deal any day for this quality of cleaning and protectant! I will be coming back to The Cleaners for all my dry cleaning, boot ofnvlesning, and any other cleaning needs for sure! GREAT COMPANY! THANKS BRIAN! Your cobbler is amazing!

Mr Park repaired and conditioned my wife's really old birks. Very pleasant and friendly man. I…read morewill definitely come back!

I've taken several pairs of shoes to be repaired. Always does an excellent job and worth the money!read more

Decent pricing and quick turnaround. I had one shoe receive a new heel and another needed a door…read moresaver. Both got polished very well. I've had them back a few weeks and haven't had any issues. It's difficult to even find a cobbler, but he was good. Note that the place shares an entrance with the barber shop.

Fantastic! I'm in town for a wedding and needed same day turnaround. Not only did he get it done in…read morea few hours but his workmanship is outstanding showing his years of experience.

I do not write reviews like this lightly, but my experience with JT Leather Crafter was poor enough…read morethat I feel obligated to warn others. I paid $80 for Jen to repair the handles on my bag. Within 28 days of receiving it back, the handles were already falling apart and began failing upon first use. Instead of using leather in the correct color, she used the wrong color and painted over it, which is not what one would expect from a professional repair. This was particularly upsetting because she charged me 25-50% more than the prices advertised on her website, citing increased material costs, and then proceeded to take shortcuts and use the wrong materials anyway. The issue was not limited to the quality of the work. The repair also took weeks longer than originally quoted. I was understanding about that delay because Jen said she was dealing with a personal emergency. But when the repair almost immediately began to fail, I requested a refund. She refused. Instead, she initially suggested that I drive the bag back to her home so she could attempt the repair again, which would have required over an hour of driving on my part. Since my husband and I are in the middle of a major move, this made that proposal particularly unreasonable. Only after I objected did she offer to cover shipping. By then, my confidence in her work was gone. I had no desire to send the bag back, and only agreed because I no longer had the time or energy to continue a completely unnecessary debate over an $80 repair that had already failed. What followed was an exhausting exchange in which she remained far more committed to defending her "policy" than to resolving a problem she had created. At one point in her extended messages, when I explained that I wanted a refund because having to go to the post office to send the bag back for another repair attempt would be very difficult, she responded, "I have nothing to do with your situation on moving to a different state." Later, she criticized me for not showing enough sympathy for her personal emergency, even though I had shown her nothing but understanding in my earlier messages. In fact, I had written, "I'm sorry you're dealing with so much right now and I completely understand. Please take care of what you need to, and whenever it's ready I'll come by and pick it up." What became clear is that Jen expects customers to extend grace and make allowances for her personal circumstances, but is unwilling to show the same consideration when someone else is in a difficult situation. During this exhausting back-and-forth, she repeatedly defended her refusal to refund the money, even though the repair had already failed. When I finally told her I was done discussing it, she continued messaging me until I explicitly asked her to stop. The most telling part of this experience was not just the poor workmanship. It was the complete unwillingness to take accountability afterward. Anyone can make a mistake. What matters is how they handle it when their work falls apart. In this case, the answer was excuses and refusal. Small businesses often ask customers to value craftsmanship and personal service. That cuts both ways. If you want people to support a small business, you also have to provide competent work and fair customer service. I did not receive either. The bag finally came back after Jen's second attempt to repair the handles, and, once again, the workmanship is subpar. The color is still wrong, and each handle was supposed to have a double leather strap--something I explicitly told her when I dropped the bag off. Instead, she only added a single leather strap to each handle. I would never use JT Leather Crafter again, and I would strongly encourage anyone considering leather repair in the Denver area to look elsewhere. I would rather pay someone else to redo the repair properly than deal with this business a second time. In summary, Jen's ethical failures are threefold: she accepted payment for a repair she did not actually deliver, she attempted to shield herself behind a policy that does not absolve her of responsibility for defective work, and then she shifted the cost and inconvenience of her own mistake onto me, the customer.

Jen was very responsive, and then suggested a creative way to fix the inside of a small clutch that…read moreaccompanied my leather purse. The purse also needed cleaning and repairs that were beautifully done. I am very happy! I appreciate the workmanship and thoroughness of her skills!

Went by today, Saturdays March 28th, 2026. Shop was dark, sadly. Leaving a 5 star review as I hear…read morethis cobbler is good, and I always try to give the benefit of doubt. Sign is pretty faded... but shows open mon-sat. I will be back ... and update this post ;-)

reasonable price. Staff gave advise on care for my shoes and fixed only part of the shoes that…read morebroken.

Alex was short and to the point. Extremely fair pricing for amazing quality work, would recommend,…read moreAND he's local:)

I just met Alex today. What a guy. Direct and no bs. I had kicked the heal of my boot and needed a…read morequick repair. He gave me two choices, the cheap route which will hold up ok, or the slightly more expensive route where he fixes the heal, replaces the sole on both boots. Both options within the same time frame since I wanted/needed them back for the weekend. When I came to pick them up, they looked amazing. Actually better than before! He challenged me to try and knock the heal off without destroying the boot!! Love his confidence. With all of that said, I highly recommend Alex. Pretty awesome dude, and he knows what he is doing.........

Every time I take anything here, it gets fixed quickly. The owner is super nice and knowledgeable,…read moreand isn't out to take all of your money! This last time, I took a large sleeping bag with a broken zipper. I was worried that it was going to be too expensive to fix. However, they figured out that it was just a part of the zipper and got me out the door for $15! They are honest, good people. I won't take my items anywhere else! Love this place!

Skilled, friendly, great people and good prices on custom work. Third generation family ownedread more

I love this place, they fixed a pair of tecovas for me when nobody else in town would even tryread more

I am in Colorado Springs CO. For work! And then he stitching on my tote came on raveled while I was…read moretraveling. I dropped it off with Paula last night right before they closed! Paula is amazing and had it fixed by 10am today and not only did she fix so well but she checked the rest of my bag and reinforced the other area's where to straps connected to the bag and only charged me $20! Amazing. Please go to Westside. Boot and shoe Repair for all your shoe, boot and bag repair needs! Sincerely, Derrick Poe