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Rockwall, TX

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Rockwall Veterinary Hospital

3.8 (35 reviews)
Open • 7:00 am - 6:00 pm

Services - Rockwall Veterinary Hospital

Pet physical or wellness exam

Pet vaccinations

Rockwall Veterinary Hospital Photos

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Shay G.

I used RVH only because my vet was closed on Monday, and I knew my baby was in pain. I took her in because one of her eyes looked a little swollen and it was tearing, so it was causing both of them to be very sensitive. She also just came out of a heat and started spotting again. At her appointment the first thing he asked me "Is there a the reason you haven't fixed her yet?" in a condescending way. Seemed judgy, but I don't get offended easily, so I blew it off. (And yes, I do have a little bit of PTSD about putting my pups under, one died on the table while having her dental done from the anesthesia. They brought her back but it took 17 minutes, a little traumatizing) So...they took her back, did a sonogram of her uterus, and he came back and said she had Pyometra, an infection of the uterus and it's pretty enlarged, nothing else was said. I felt absolutely no sense of urgency as they brought me the bill and I had to ask "what can be done for this?" No one mentioned anything till I asked! The answer was she has to be spayed and in order to be operated on at this office, she needed to be up-to-date on all her vaccines. Well she's not, and that's a personal preference but they would not do the surgery without her getting 4 vaccines BEFORE surgery WITH A COMPROMISED IMMUNE SYSTEM. Last time I researched vaccine's, nothing living should be vaccinated with a compromised immune system. So I declined, paid and left. The next day I called my regular Vet and told them what was going on. They got her in right away that morning and did emergency surgery on her and told me that they are glad I brought her when I did because it was really bad and could have been life threatening. The Vet at RVH doesn't care about what's best for the pet, they are unethical, and don't care about informing the owner. I'm so glad I followed my gut and went to my regular vet. NEVER AGAIN

Humm according to ACK is given to dogs at 1 year. Not 4 months.
Miss J.

BEWARE*** I have been coming to Rockwall vet for about a year, bringing both cat and dog. I recently got a new puppy so of course I was going to bring my new baby here. Dr. Loftis was rude at the initial visit, he appeared to be annoyed that I had questions and concerns regarding a new puppy. Even though he was rude I thought maybe he was having a bad day so I chalked it up. All of my encounters with Dr Loftis over the year were minimal and he was neither friendly or rude, usually just acted like he was so busy he can't waste a second of his time. Most of my interactions over the year were with the staff which were always pleasant, kind, and they seemed to truly care about the animals. Bec I have a new puppy I knew I needed to get her vaccines eventually. She is a chihuahua weighing 1lb when I got her. When I took her in for the initial visit they charged me for some tests that weren't necessary but it was ok Bec I love my new baby and just wanted to confirm she was healthy since I got her off the street basically........she was healthy! Great! They ask me to come back in 2 weeks to re-test. I think to myself now why would that be necessary to bring my dog back if she is indoors, not around any other dogs and is not sick??? *** RED FLAG I Didn't take her back. I knew they wanted to rip me off. NOW Puppy shot time, she is now 4 months old weighing 4 lbs. I knew that DHPP, and rabies were the only 2 she needed. I knew they would recommend Bordetella. Upon waking in the tech states there are three main vaccines. She DID NOT STATE THE THREE....****RED FLAG ***** I said "I don't need Bordetella. My dog that has no contact with other dogs at this time. My dog has no interactions w groomers, and I don't board her. She doesn't need it." Keep in mind she is still VERY little 4lbs and 4 months. The vet tech proceeds to give her two vaccines. I ASSUMED DHPP and RABIES! Those would be the standard. Vet tech folds the paperwork and I stick it in my purse not considering it. I asked for an estimate to spay my baby. Vet tech told me well she will need to stay overnight Bec we monitor her and she needs more shots in the morning after surgery. (Since when do dog need an overnight visit for spay?) ***RED FLAG.... I get home look at the paperwork and I see a vaccine listed that was not disclosed to me. I did NOT give consent and was completely unaware they gave it to her. Now why on earth would a loving vet give a tiny dog CORONA vaccines??? That vaccine is 100% unnecessary. I suppose Bec 1 they don't care about what's best for the pet 2 they are unethical 3 don't care about informing the owner and 4 just want to rip you off 5 they are dishonest I can read for days and days online CORONA is for dogs that are in large groups, and furthermore CORONA is passed by fecal matter!! So if my dog is not around other dogs why would that be needed? Is that's what's best?? Wether it's recommended or not I wasn't given that choice to decide what's best for my pet. They decided for me. I call the vet the following morning and ask Vet to explain to me why they gave my dog a vaccine without 1 informing me 2 without my consent 3 that wasn't needed ... what was the outcome??? Well being the professional animal lover that he is he simply laughed and said "Oo well u know it's not related to C19, we give whatever is standard, you came for vaccines so that's what we gave." Hummm like I said. I don't care what the vaccine is. You administered a vaccine to a 4 pound baby Chihuahua that was unnecessary and without my consent. DISHONEST! Unethical and illegal. Pretty sure The Texas Veterinary Board requires consent from pet owner prior to administering any care. Not Rockwall Vet! They do what the want. They make their own rules. Vet tells me "Oo well that's pretty standard and besides she told you she was giving the dog a corona vaccine" Really? If she did my answer would have been NO ITS NOT NEEDED. It's my right to determine what's administered to my dog. Not yours! If you love and care for your pet don't take them here. They don't care about what's best for the pet. They care about what's best for their pockets. See photo of peer reviewed journals and from the AKC. Doesn't look to standard to me. And who knows, I'm assuming that's why they need to keep my dog overnight to get spayed... adverse reaction. More unnecessary vaccinations. I wouldn't come back if you were the last vet on earth. You should be ashamed for the response you gave me. Simply unbelievable. Professional honest vet would have had A simple response: Im terribly sorry you should have been informed on what we are administering to your pet. Please let us know if she isn't feeling well. Fell free to DM me for a copy of the awesome caring Vet response...see for yourself.

Chris P.

Dr. David Loftis and the Team At Rockwall Veterinary Hospital from The front desk, to The Vet Techs and especially the Student Techs are all excellent with our FurBabies treating them as if they were one of their own. Dr Loftis has taken great care over 25 years of our pack 4 Rottweilers, 3 Cats, 2 Chihuahuas, and our latest Furbabie Rhodesian Ridgeback. Our Rotties were all from some family and their ole age and decline in health all occurred within months of each other. Dr Loftis and his staff comforted me and my husband and allowed us to take all the time we needed In the room with each and every kiddo prior to their departure to the Bridge. They never missed sending a card of sympathy which meant so much to us both. The prices are very fair. Easy access just north of I-30 on Goliad St on the east side of road just past Carwash. Note COVID-19 procedures are in effect here. Vet Tech will meet you outside to take your FurBabie inside to complete your request. They will then return them and settle payment at that time. Clinic is always clean, disinfected, and smells good. Overall A+++

Larry at his Dr Loftis visit
Kim J.

I love this office and it seems even as busy as they always are, they can always work in emergencies and that's very important when you have animals. Office staff is very comforting and love animals and it definitely shows. They always come in and introduce themselves to you as well as your pet. I think that's so awesome! When people love what they do it shows!

BEWARE if you have big dogs. *See photos*. If I could leave a zero, I absolutely would. I've been coming here with my two dogs for almost 2 years. NEVER coming back. David Loftis D.V.M. Was such a condescending unprofessional when it came to my biggest dog, who is roughly 80 pounds. They attempted to get blood for a heart worm test. My dog has some anxiety that we've worked through in the past with cheese and loving on him. For some reason David didn't believe how in the past we've been successful with him. First he tried to get blood work on him in the back without us helping our dog through it, that was never going to be successful. The whole ordeal was highly unprofessional and completely unnecessary since they already have documented that my dog needs us and distractions. David scoffed at the idea that cheese and our assistance might help. Unfortunately my dog was already so traumatized and overheated that he would not let him get blood work, despite our efforts. Instead of being professional and communicating possible alternatives, David instead threw the needle in the sink and didn't say a word to us and angrily walked out. Dr. Loftis nor the other clinical staff offered anything to help us clean up our now bleeding dog. They certainly had no problem working on our invoice. The techs had nothing to say either. Horrible treatment from all staff. We requested our medical records on both dogs and will happily NEVER be going back!! Still don't know if our dog might have heart worms but we will try to find that out at another Vet. What I do know is that my dog is now LIMPING and has swelling from where these blood draw attempts were made.

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3 years ago

Dr. David is the best! He's always so caring with my fur babies. His staff is amazing!

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2 years ago

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3 years ago

Amazing staff. Everyone was so helpful. It was our first time visiting and they will be our local Vet for now on.

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6 years ago

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Review Highlights - Rockwall Veterinary Hospital

“Dr Loftis was very gentle and diagnosed her problem quickly and we were finished and on our way in a timely manner.”

Mentioned in 10 reviews

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Rockwall County Veterinary Clinic - Licking up some canned cheese

Rockwall County Veterinary Clinic

(50 reviews)

Bought my first Bouvier here 36 years ago. Dr. Keith Taylor was the most caring and competent…read moreDoctor. Now on my forth Bouvier and although Dr. Taylor has retired I remain a loyal customer. The new staff and Doctors are a example of Dr. Taylors care. He did not just turn over his practice he made sure the future of ROCKWALL COUNTY VETERINARY CLINIC would keep the level of care he had built. I have only good things to say about all the staff and the Doctors who have attended to my Bouvier's. Recently I lost number 3 due to cancer. The care and compassion of everyone there was heart warming and so appreciated. Now on Bouvier number 4 and will only bring him here for the very best of care. Tp all at ROCKWALL COUNTY VETERINARY CLINIC THANK YOU . Doug Chambers

I am so disappointed in the new process for obtaining prescriptions. My dog has anxiety and takes…read moreSileo. Normally, I order it from Chewy for $37.04 (plus shipping). Now, Rockwall County Veterinary Clinic requires you to purchase from their pharmacy or obtain a paper prescription for any medication. If I ordered from their online pharmacy the cost is $37.04 plus shipping. However, with the 4th of July coming and all the fireworks, I wanted to obtain the medication immediately. I went to the clinic and purchased it for $56.95! What a scam! I did email the pharmacy at the address in the email on Saturday regarding picking the medication up at the clinic. NEVER received a response. Good thing it wasn't an emergency. I did request a paper prescription and was told it would take 24 to 48 hours to get it. The Vet I use was not in today and I was told only the Vet that sees your pet is able to issue a paper prescription. I was never overwhelmed by the office anyway, so this is just another reason to change veterinary clinics.

Stonebridge Veterinary Hospital - Suzie Baker is our professional groomer.

Stonebridge Veterinary Hospital

(41 reviews)

I have been a client here for a while, and while the veterinary care itself is fine, the workplace…read moreenvironment is deeply concerning. During my last few visits, it was painful to watch how the senior, more established staff treated the newer, younger employees.Instead of guiding and supporting new team members, the older staff members are openly dismissive, cold, and borderline toxic to them. They act like highschool bullies. I have personally witnessed uncomfortable tension in the clinic, including senior staff speaking down to newer employees right in front of clients. It creates an incredibly unprofessional, stressful atmosphere not just for the staff, but for the pets and owners visiting. A clinic's culture trickles down into everything they do. If management doesn't address how the older staff treats newcomers, they are going to lose great talent and clients who don't want to support a toxic workplace. I hope leadership takes a hard look at their internal culture, and the front desk staff.

Took my 3y/o pet to the vet. Let it be abundantly clear I was never warned that the procedure I…read moredropped her off for could kill her. My pet died from the procedure, NOT the reason I took her in. I was never warned it would be a possibility. I didn't think I had to say goodbye. They then took 1 month to give me the ashes. I'm devastated I wasn't prepared and it never crossed my mind once my pet could die in their care. I never said bye. I was so happy dropping her off thinking I'd get a phone call within a few hours to pick her up.

Premier Vet Care Animal Clinic

Premier Vet Care Animal Clinic

(101 reviews)

We recently had to put our dog down. We moved out to Heath a couple of years ago, and making the…read moredrive to Rowlett was a little daunting. With that being said, the service we received when putting our dog down at Premier Vet was 10/10. First off, after calling 4-5 different places, no one would take us in last minute on a Saturday. Premier Vet knew our urgency as I was clearly upset and made it a point to get us in immediately, even though they had ZERO openings. The staff was the most caring staff ever. When we got there, they had a spot set up for my dog with blankets, etc. The doctor did an amazing job dealing with not only my pet but me as well. I have taken my other two dogs here for a couple of years but recently stopped due to the drive. That will no longer be the case. Premier Vet will be the only place I will ever take my dogs from here on out. They are amazing, and I honestly can't say enough about them. I've been to a handful of vets, and you will not beat the staff, the doctors, or the care at Premier Vet. I HIGHLY recommend them. They also sent a letter in the mail giving their condolences after we put our pup down. Good job, Premier Vet! Way to set the highest standard you can. Well done!

Original Vet was awesome, I begin to notice chances that weren't good and found out the owner had…read moresold his place and the new owner wasn't taking care of anything. Groomer was told to avoid talking to me since they double vaccinated one of my puppies! I was very upset along with my husband had passed away. I watched my puppy to make sure he was ok. Needless to say I left. I've been gone since July/Aug 2023.

Pet Doctor - Check out http://dogandcat.com for FREE OFFERS

Pet Doctor

(42 reviews)

This is why I hate Yelp...all of these people complaining about this place as if it's the worst…read moreever. Not true. I've been going here for years for my 3 dogs and the wait is never more than 15min and people are nice. The doctor is very good and all the assistants try to comfort my dogs. Price is more expensive than cheap pet mobile shot places, but it's a full clinic and has to charge more. Make your own decision. I just couldn't watch all these people bad mouthing a good clinic and say nothing.

My Family has been using Pet Doctor for awhile now from anything from vet care to grooming to…read moreeuthanizing. Showed up for our grooming appointment today and was told we needed our shot records from a recent update from another vet that we also utilize at times, no big deal call home to have records sent over to pet doctors email address. Assistant who greeted me and notified me that we needed the records and she then retrieved them and stated we are good to go so lets take your dog back to the grooming room. Get back to the room and 3 workers were huddled around a computer and stated that the paperwork they received was not consistent with my dog and that there were no dates on the vaccination paperwork they received. Called back home to see if there was a mistake and to get corrected. Same paperwork came back through and again they said nope paperwork is not right. Here is one problem paperwork stated our dog was a schnauzer breed because that is what the shelter labeled her as, in fact she is a huskydoodle. Vaccines listed are good for 3 years pet doctor said they were annual vaccines. My wife was on the phone with me the entire 20minutes of the 30minutes I was there. I left after they told me that the vaccines were not correct and there was nothing they could do. Here is where I have a big issue. My wife called back up there to question these issues and the manager told her that they offered to call the other vet to have records sent over. LIE number 1, remember my wife was on the phone with me the entire time we were discussing this issue and not once did anyone offer to call the other clinic to retrieve records. 2- Office manager stated to my wife that they offered to give our dog vaccines to be able to groom her. LIE number 2. Remember my wife was on the phone the entire time when discussing these issues. Funny thing is later on after they had time to think about it and probably realize that they just lost a client and probably all the clients that we have recommended through the years they called us back and miraculously had a opening in the morning and all would be ok. Don't LIE and I hope you do better in the future. Things were much better before Dr. Webb retired!

Rockwall Veterinary Hospital - vet - Updated October 2026

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