Great staff and service. I have used Rowlett Veterinary Clinic for check ups, surgeries and emergencies and the care and service was extremely great. Also the prices are reasonable. read more

I can't say enough good things about this vet clinic! Their hours make scheduling so easy, it's such a relief not having to rearrange everything just to get my pet seen. The staff and doctors are absolutely wonderful, kind, professional, and genuinely caring. They take time to explain everything and make sure both you and your pet feel comfortable. It's an easy choice bringing my pets here every time! read more

Rowlett Veterinary Clinic - Opie - Veterinarians Near Me - Rowlett, Texas

They wipe a used rectal thermometer with aloe wipes and reuse it. When I objected, the vet Rachel Henson shrugged: "Diseases don't spread through the anus. We disinfect sometimes." Really?! She refused to give prescription because I questioned her logic. read more

Rowlett Veterinary Clinic - They wipe a used rectal thermometer with aloe wipes and reuse it. - Veterinarians Near Me - Rowlett, Texas

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Place is a JOKE!!!!!!!!!!!!!!!! The Vet will tell you a lot of "We Coulds"!!!! After taking my lil chihuahua there, Jan 26th, led to believe she was good "just a maybe a little upset tummy", charging $430 I had to rush my dog to MedVet, Jan 29th, spend over $4K to find out there was nothing that could be done for her and had to put her to rest!!!!! She was in complete kidney failure. If I could give this place and that Vet a - Star rating I would! BTW........I gave them the chance to make it right only to get an "I'm sorry, I'll talk to Rachel about being more of an advocate for the animals"! PS...........To respond the ridiculous comment, from Cody, that the recommended services were Denied is a complete LIE! I only got "We Coulds"!!!! This comment needs to be revised or removed before further action!!!!!!!!!!! read more

Updated June 24, 2025 We have returned to this location many times since our reviewed visit. The front staff is great and the vets are exceptional! Thank you for caring for our pets! read more

* provide late hours for working clients *most reasonable price i have Ever Seen *Most experienced staff I have ever dealt with and I am 79 yo! With lots of prior experiences *open 7 days/week Best experience you will ever have! Thank you Dr Elton and family! read more

Great care for your pets. Need to work on waiting room. Some animals do not like loud dogs and to have them together adds more stress for pets read more

Excellent service to both my Australian shepherd and to me! The staff is friendly and attentative and Dr Denison was great! This is my second going here to get my dogs annual shots. Normally my pup is extremely skiddish with men he doesn't know but Dr Denson got down on the floor and was very calm and friendly and caring to my dog. This made the experience so much easier for us all!! read more

Rowlett Veterinary Clinic - Veterinarians Near Me - Rowlett, Texas

I absolutely love this vet I've been taking my furry babies there now for over a year now and the doctors/staff are so helpful and caring for pets everytime I have a question the respond by email the next business day ! I had to put two of my dogs asleep and they were so caring and the vet doctor even cried with me saying ",this is the hardest thing about his job " just can't say anything more I love love this place always leave satisfied with my service..YOU GUYS ROCK !!!! read more

We needed to be seen same day due to our Rottweiler not being able to walk and wasn't eating. They were able to fit us in, so nice and sympathetic. The tech came to our car with a gurney and pick up our 122lb Rott by himself. The tech took his time to listen to our concerns and was so nice and gentle with her. Dr. McConnell took her time to explain everything in to us and we didn't feel rushed at all. We felt so much better after we left. Thank you for your care! read more

Rowlett Veterinary Clinic - Veterinarians Near Me - Rowlett, Texas

don't bother with the "free initial visit" it'll be $75 at checkout. was told by the lady who answered the phone that it would be free and any additional services after a wellness check would be an additional cost. but when we checkout we are told it was $75 plus $56 for the medicine our kitten received. With the scam advertisement we will not be coming back even though the service was good. read more

I had to put my dog to sleep a week ago. When I received her ashes they did not do her paw print, which I specifically asked for and the vet herself told me they would do a nose print as well. When I went to pick up her ashes, which I did not receive a phone call for and had to call myself. I was told by the receptionist that sometimes they aren't able to do the paw print, which when she said that I was shocked. I have 10 yrs of vet tech experience, and nothing ever came in the way of me doing a paw print for a client. My chihuahua was 6 lbs with little to no fur between her paws so it should have been very simple to do. To straight lie to my face, telling me that you're going to do something and you don't even have the intentions on doing is a straight slap to the face. To the male vet tech or tech assistant that was "caring" for my pet at this emotional and vulnerable time, do better. You are a coward not owing up to your lack of care and having your receptionist take the fall for that. I had my beloved dog for 15yrs and you couldn't take 5mins out of your day to do a simple paw print. But you did have time to make a note that it wasn't able to be done. Makes no sense. read more

I had to put my dog down on May 19th. After 15 years together I thought this would be a good place for him. I should've known from the receptionist brushing me off when I originally called to arrange things for him. When I first called the person was desperate to get me off the phone and that's when things went south. My dogs name is SHMEAGLE the beagle. I know the spelling is odd but that's my dog and after spelling his name out and giving them the info I thought things would've been fine. After picking up his remains, the name plate is incorrect. They told me they'd take care of it but when I went to pick it up AGAIN thinking it would be solved, it was still spelled wrong. When I told the receptionist she brushed me off and just said "Again? I'll have them fix it." No apologies or any sign of compassion. There was a sticker on the envelope with the correct spelling but the plate was once again incorrect. I understand it was just the name plate but the lack of care, compassion and attention to detail during the loss of my best friend felt horrible. I understand it's "just the name plate." but it's so much more than that. He was my best friend of 15 years and he deserves respect even when it comes to his name. It makes me wonder if he was truly taken care of after he was put down. Was he treated with love and respect even in that final process? He was more than just a name plate and someone's dog. He was my dog and I loved him very much. To be shown such disrespect by an office that is supposed to care and help these babies in their final moments or just regular care feels like this may not be a great place to take your loved ones. Maybe that's just my experience but the little things matter too. read more

They did it again! This place is amazing! 3pm on Saturday & still received immediate care! Thank you for being awesome: from the phones to the doctors, everyone truly cares! They continue to go above & beyond from my Chi-haha, to our sweet Pit bull to our baby 135lb German Shepard! I will NEVER go anywhere else EVER again! https://rowlettveterinaryclinic.com read more

I've been coming here for over a year since I got my puppy. The staff always remembers his name and he's always so happy to be there which lets me know they are taking good care of him. I moved about 30 minutes away from Rowlett recently and I still prefer to make the drive here over anywhere else. It's hard finding good vets but they will always let me know pricing of extra tests up front and give me the option to add it on or not. Plus they explain everything to me before they do it which is really appreciated! read more

Rowlett Veterinary Clinic - Here's my Bohannan happily awaiting his check up :) - Veterinarians Near Me - Rowlett, Texas

Did not appreciate how my puppy was treated here a few months ago. I adopted a 3 month old puppy & she had just gotten fixed (at a different hospital) when I brought her home. About a week later, I noticed her incision had accidentally opened back up. This hospital was the only place close by that was open that evening so I called & rushed her over to get her closed back up. First, the vet tech was completely insensitive & said to me while smiling & chuckling, "Let me go make sure her intestines aren't falling out!" I would never say that to a crying & panicking client like that! I felt like I wasn't being taken seriously at all. Then, after we got put in a room, the doctor informed me she would need 3 staples & then she took my pup to the back to do it. Now, I was under the impression that she would be numbed before being STAPLED, because that's what everyone would assume, right? Nope! I could hear my baby crying out from the back as she was stapled on er stomach WITHOUT numbing, THREE TIMES. The doctor brought her back & I asked "Was she not numbed at all??" & she replied with, "No, she was only crying cause she's a little drama queen." She literally tried to cover her ass by blaming my THREE. MONTH. OLD. PUPPY. Yeah, no thanks. I will never recommend or come back to this place due to how my poor baby was treated & how I was talked to! I didn't even trust this place to remove the staples, I went to a different clinic. If you're looking for a Rowlett shelter, I recommend Premier Vet Care Clinic which is right down the street from this place! read more

We're new to this vet clinic. I brought in my dog because she was experiencing some pain (dog is half chihuahua and half dachshund). Currently, the parking lot is under renovation so it's kind of hard to locate the vet clinic, but it's across the street from the Rowlett Animal Shelter and in the same lot as where the DQ is. When the vet came in, she felt our dog to see her sensitivity response. The vet told us that our dog is probably just suffering from inflammation in her joints. What I really liked about her was that she wasn't quick to push for an x-ray for the dog. Inflammation wouldn't show up on the x-ray anyway and I'm glad that we only left with a bottle of anti inflammatory pills for the dog instead of an inconclusive x-ray with a bigger bill. We will be coming back to get our dog's booster shot and probably more anti inflammatory pi read more

We had to take my 82yr old mother in laws Chihuahua from her because she couldn't care for her. The dog is old and 17.4 pounds (yep) I brought her in for a quality of life check as she has to be exhausted carrying around that much weight. She also had some other visible medical issues. I arrived at the clinic and they checked me in at 8:17. Around 8:45 i was moved to an exam room. I understand I had no appointment and just walked in. But seeing NOBODY until 10:20 was enough for me. The vet who did examine her provided me with a couple options and we decided to treat rather than have to put her down. The vet stated there was no medical reason to put her down. Which made me assume everything was ok and treatable. They prescride medication and administered the initial dose in the clinic. Though this dog was not my own, I cannot imagine another family walking without an appointment and having to wait 1.5 hours listening to your pets gasping breath and obvious pain. I don't care about staffing issues, or scheduling conflicts or this is what to expect when a "walk in". Even a "crack the door" and "hey the doc is real busy it is still going to be awhile, do you want to continue to wait or schedule an appointment and come back.?" Give me an option to go to some emergency clinic if you have time. 2 hours!!!. This was yesterday, our dog died in her sleep last night before I could administer a single dose of the medication the clinic provided. I do not tell people where to take their business and will not do so here. I will state my experience and let you decide to give your business to them or not. read more

Do NOT trust your pet to these people. As a new resident living nearby I thought this place would be a good place to take my 13 year old Boston terrier for routine care. I took her there 3 times and they gave her a good bill of health, except for some muscle weakness and hearing loss due to age. They said. On a Sunday two weeks after her last visit she could not walk and held her head to the side as though she could not hear. I rushed her to an emergency vet in Rockwall. They diagnosed her as severely diabetic and a prolonged ear infection that burst her eardrum. After much heartache and expense I had her euthenized. Rowlett Vet completely missed these 2 issues. How can a licensed vet doing a routine ear exam miss an ear infection that is so severe the eardrum is near bursting? read more

My family and I have been loyal to this facility before the younger veterinarians took over. The former doctors were amazing and they made sure that those who took over the space would take care of it. The facility is better than it has ever been. In the old days the building had blacked out windows, with ancient chipped brick, & a small patch of green yellow grass for dogs to relieve themselves at. The interior was tiny and has less room for activities. It's spaced out now in the waiting room and they have a little coffee bar. Always clean & professional. Like any clinic of course there is going to be a wait. Stay patient they are giving your and other peoples...pets the best care they can. As for the staff I can always tell the receptionists are quite stressed but anyone who works customer service of any kind is. No biggie at all. The veterinarians are very kind...especially after my family and I lost our pets. Within a year...firstly my American Bulldog Roxy, my mama's black cat Pepper, and my sisters senior Shetland Sheepdog pup Timmy. Dr.Woodham has a way of explaining everything we needed to know in fantastic detail. Even when it came to coming to the hardest decision to make for our pets... Dr. Henson and Dr. Woodham really made sure we had time to say our goodbyes. They took care of us start to finish of most of your animals lives. They were also kind enough to send sympathy cards, with nose kisses, and paw prints on them with their ashes. Thank you for everything. read more

Dr Hansen saw my cat George and was very thorough. George has constipation issues and a small cyst. Dr gave me advice on how to treat the constipation. He also took a biopsy of the cyst on George and checked it under scope. We are to monitor that as well for future removal if necessary. Pricing was up front and very reasonable. Place is hard to find, but after calling many other places who couldn't make appointments or does not take on new patients, we found our new vet. So in closing George will be back. read more

This group of people here at this Veterinary Clinic are kind and loving. My kitty is going through transition on his trip to Rainbow Bridge and they have made this journey possible. I came back to see them with him because they had taken care of him previously and we're so good with him. They will be my vet for the rest of my fur babies from now on. read more

Terrible service. We have asked for a return 3 times now and nothing. Now I'm going to have to spend another 400 to go somewhere else. Would not recommend this place to anyone. read more

This clinic is the best I would never take my puppy elsewhere!! My mini Pomeranian was very sick at 2 months old and I thought he wouldn't make it. On a busy morning they took me in with no appointment and every other place I called an appointment was required meanwhile my puppy kept getting worse by the hour. They took such good care of him and made sure I remained calm and understood that it would take a couple of days for him to get better. Every visit ever since convinced me that I'm so glad we chose this clinic they treat him with the best care and love and know his name as soon as we walk through the door. read more

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Brought my two pups in for the first time today and everyone was great! My vet before didn't transfer over my girls paper work and the team here jump on it and got their records sent over right away. My vet before would also make me feel guilty about my Pit not liking her nails trimmed, the tech was so chill and sweet about it. Talked with the doctor over the phone and he was so genuine and sweet! Glad I picked this vet. My girls seem happy too. read more

While this vet is not the most expensive vet I've used, it's not my favorite. There can be a bit of wait time even with an appointment, unless you're having an emergency. My emergency issue had zero wait time. The reason I decided to go elsewhere is because of the seeming lack of communication. My dog went in for an all day blood test. When I called 5 hours later they had forgotten about my dog and asked me to reschedule the test. I wonder how much longer he would have been there, had I not called. There also didn't seem to be good communication between doctors and they would ask me questions that I felt should have been put in his notes, like, why was his medication dosage changed? Because your other doctor said to? ‍ They also dropped the ball when ordering through Chewy's and my order got canceled. Like I said, communication is not their strong suit. I'm used to my old vet who knew my dogs name by sight and most of his background without even needing his chart. They also took the time to explain in detail what was going on and would send me home with information packets. Here I got nothing and had to keep calling back to ask questions. read more

I took my cat in to the clinic in May 2021. Dr. Henson was very helpful and informative. Just a chronic digestive issue, but my 13 year old cat now acts like she is 2. It is very obvious that his quick diagnosis and easy sollution did wonders for my fur baby. We were beginning to worry about her longivity and now we know that she has a number of great years left in her. I have used the clinic since my move to Rowlett in 1998 and loved Dr. Jung, but the new staff has lived up to his standards and continues to provide excellent care at reasonable prices. THANK YOU read more

I've been in twice this week with my 13 year old cat. The new facility is gorgeous- clean, spacious and well equipped. We saw Dr. Elton and found her to be kind, professional, and attentive. She followed up with me as promised and in a timely manner. I was back in today for recommended treatment following testing and diagnosis, and since we were a weekend walk-in, we did wait a while. I was fine with this because I'm a human with a heart and also eyeballs, who can understand that emergency cases or appointments will be helped first. Front desk staff is busy but again, kind and professional. I plan to keep bringing my car here and have already referred a friend to this practice. I found the prices to be extremely reasonable. read more

Rowlett Veterinary Clinic - Waiting for our turn - Veterinarians Near Me - Rowlett, Texas

The vet I see at RVC is Dr. Gelber and I really love her knowledge and sensitivity. I have a senior min pin and Dr. Gelber has helped me provide my dog with a better quality of life in her golden years. The medications she has prescribed have improved and extended her life. Dr. Gelber also did a dental cleaning on my min pin that she tolerated very well and made a huge improvement in her overall health. I highly recommend Dr. Gelber, the vet techs and office staff at RVC. P.S. Their new facility being built next door is going to be amazing. read more

I had to make the decision to put my dog of 17 years down today and I couldn't have asked for an easier or more peaceful experience. The staff were all so kind and patient and my dog was at ease the entire time. Thank you all for making such a horribly hard and emotional day as easy as it could have been. read more

After paying almost $900 for surgery for my cat. I took her back because she looks bad and they want another $149 to wash her up. Terrible bedside manner. Vet kept saying you can't have a running tab. If you don't have $ you'll have to bring her back when you can pay. I said I could pay some like a deposit, In the meantime my cat may have an infection. So disappointed. Follow up 4/2/18 I took kitty back for update and Dr. Gelber has been great! I don't know the name of the other vet that was rude. But will continue to see Dr.Gelber . read more

I took my beloved pet to this clinic after having her at another clinic and not getting any answers. I was struggling with what was the right thing to do for my sweet little dog. I got my answers quickly and although it was not what I wanted to hear they were able to confirm what I feared I needed to do. We ended her suffering that day but Dr. Woodham and his staff made all the difference for me. They could not have been more caring and compassionate. I will use this vet for all my pet needs and I highly recommend them to all. They truly went above and beyond. read more

I have been coming here for 10 years! I love the staff & the doctors. Not once have I had any issues. The new place is awesome! Gorgeous and clean, no odor. Receptionist Brittany was so nice and the doctor too. And the MA...all loved my pup. Very reasonable prices and I will always go back here! Thank you! read more

My son took his dog in for an exam because of breathing difficulties. The staff was kind and compassionate. It was discovered that she was suffering from congestive heart failure. Although if was a difficult decision the vet and her staff were honest and compassionate and helped him make the best decision for his pup to be put to sleep and not suffer. I am grateful they were there for him when I couldn't be. read more

My furbaby got bit by a wasp and his paw blew up swollen. We took him over on a Saturday morning and was seen within 5 minutes! They treated him with love. He does very well with all the vets there, especially Dr. Lindsey Sampson! Walked out 20 minutes later with him in a cone and two meds for $90. Love on our animals, very thorough, and priced right. read more

Rowlett Veterinary Clinic - Veterinarians Near Me - Rowlett, Texas

We bring our little dumpling here and we're always pleased with the professionalism of the staff. Everyone there loves animals, handles our little kitten, Pierogi, very well. So much that she fell asleep in Dr. Gelber's arms and snuggled Dr. Hensen. Reasonable prices, very clean, people that my husband and I trust Update 6/16/2020 We have another little baby named Maya and she also ADORES Dr. Hensen. She even climbed onto his shoulder! Our girls love going and we're always pleased with the service. read more

I love Rowlett Veterinary Clinic! I was skeptical when the long-time owner retired, but the clinic now takes appointments, and still takes walk-ins. It is clean, and you can see the people there truly care about all animals. I took my cat in after an incident, and Dr Gelber was fantastic about what needed to be done to save her. She always told me what the cost was of each test, and if something was not necessary, but optional, she explained the cost and the benefits. She went above and beyond to help save my kitty. I'm so thankful! read more

Have been coming here for 17 years! The new owners Absolutely changed what this place was, and not in a good way! What used to be a great family veterinarian is now a money making facility. Nothing more! Find somewhere else! To get a $29 vaccine, you pay a $79 office fee! Took my cat today, she wasn't feeling well. of course they wouldn't give her the vaccine bc she wasn't feeling well. However, asked if I could bring her back in two weeks, ( their suggested wait time) and not have to pay the office visit beimy that she had seen the Dr today. Was told the Dr was booked through the 4th of May. I explained that I was leaving the country on that day and would be gone for a week. So they said NOPE, if I brought her in after that I would need to pay the office visit plus the vaccine. They are not about their customers or the pets! Only about making money! read more

Our 12 yr old Beagle developed Pancreatic issues a few months ago and it had recently become cancerous and had attacked her liver. She was like one of our children but we could no longer see her suffer. My son had used Rowlett Vet Clinic for several years and I decided to have them put her down. Her regular Vet said it would take a few days when we finally decided to do it and their price was much more expensive than Rowlett clinic. When I arrived they immediately put us in a private room and allowed me to take all the time I wanted to tell our pet goodbye. Every tech that I dealt with was extremely compassionate and sensitive. When I was ready, they administered a sedative that immediately put her to sleep followed by a stimulate that caused her heart to slow until she passed. Absolutely no pain. It was very prompt and I could not have had been treated better. They were also extremely caring for her and made her comfortable during the enntire process. Of course, it was distressing for the entire family ... but it was the right time and the right clinic. read more

We started going to Rowlett Veterinary Clinic almost 10 years ago (wow, how times flies). Dr. Jung still owned the practice when our four legged babies became patients and while it was never about frills, they were just good people and I think that's what drove their loyal clientele--that and the prices helped as well. ;) As the new owners took over the place began to change--not all in bad ways though. They did some small updates such as updating the filing system, adding a coffee machine and working on adding some pet-friendly landscaping. All these things were nice. However, the staff is not the same, the prices have increased, but the service declined. We recently stopped going here after one of my dogs had an ear infection. We were given ear drops to use and he ended up not being able to hear. I called the vet and was told to bring him in so they could look at him. I was told the medicine they prescribed could result in this side effect and that his hearing may never return. Who prescribes medicine like this without warning an owner this could happen. I was so upset. And then they charged me for the office visit. Say what!?! Well, we have since decided to start going to a new vet. The price is much higher, but I feel like they pay a bit more attention to detail than Rowlett Vet. Clinic. I wish this vet all the best, but at this point I'm not sure my dog's health is the top priority especially when alternative treatments are available for an ear infection that don't result in deafness. read more