Terrible experience. I hired this company for my recent move. Three employees showed up. Two did a very good job, particularly the driver, Walter, but one of the employees acted hostile and aggressive towards me, which made me feel unsafe. I've moved many times and have never felt scared or unsafe during a move - this was the first time. Several times during the move I had to talk to Walter, the moving company driver, to address the angry employee's behavior and his lack of care for my belongings. Several times he rammed his dolly into my apartment front door and into my living room wall. After the move I had to hire a handyman to fix the damage he caused at my own expense. This employee also did not listen to my instructions resulting in furniture having to be moved multiple times, which resulted in what should have been a 4 hour move being a 9 1/2 hour move. I was quoted $900 for my move and it ended up being double that amount. Even though the angry employee was awful I was scared not to tip him, because I was tipping the other two employees and worried about his reaction or potential retribution if I did not tip him. Again in my many moves I have never tipped someone out of fear. As a result of the angry employee's aggressive and angry behavior and the exorbitant time the move took, I contacted the moving company and requested a partial refund. The employee that took my call denied this request. My daughter then wrote a letter to the moving company's president requesting a full refund. After receiving my daughter's letter I received a check in the mail for $200 - a fraction of what the move cost. It is important to note that I have never received an apology from this company, which is appalling. In all honesty I worried about my daughter writing the letter to the president and about writing this review because I fear the angry employee might seek revenge - he knows where I live which is frightening. No one should ever be put in this position. read more

Worst moving company ever. My mom used this company for her January 2025 move. Three movers were utilized. One of the movers acted very angry and combative. He would become agitated when my mom would tell him where to place things. His behavior made me and my mom feel unsafe. As a result of his aggressive behavior and surly attitude I made sure that either a family member or a friend was with my mom in the apartment at all times so she was never alone with him. My mom even pulled aside the driver for the moving company and expressed her concerns regarding this employee several times. This mover was also not careful with my mom's furniture, nor was he careful with her apartment. He rammed his dolly into her front door several times and also into her living room wall. This resulted in my mom having to hire a handyman to repair the door and wall at her own expense. This mover also acted erratic and would sing "itsy bitsy spider" loudly going down my mom's hall. The move also took twice as long as my mom was quoted - largely because this same mover was slow and didn't listen to instructions on where things should go resulting in furniture having to be moved multiple times. As a result of this very scary and negative experience my mom reached out to the moving company via telephone and asked for a partial refund, of which they denied. Safety and efficiency should be the cornerstones of any moving company. I then wrote a letter to the owner of the moving company outlining the terrible experience my mom had and requested a full refund of her move. A small request considering the situation the owner had put my mom in. My mom received a check for $200 (the cost of the move was $1785) from the moving company after they received my letter. The owner has never apologized and there was no note in the envelope my mom received, merely the partial payment check. My mom is still concerned this employee might come to her apartment and seek retribution. My mom even tipped this employee despite the horrible experience because she was afraid of this employee if she did not. The other two movers did a good job and deserved a tip, but she didn't feel comfortable tipping them and not the angry employee. This is a terrible situation that never should have occurred. Your home is your most sacred, safe space and you shouldn't be afraid that a disgruntled mover might show up. Never use this company. read more

Five stars for this company! They were professional courteous and on time! I paid for five hours of moving exactly what the quote stated. Fine young hardworking men who were kind respectful and didn't waste time! It rained on them unloading into my condo and not one complaint not one ask not one attitude! Kudos to the owner of this company for hiring reliable professional clean & respectful workers! read more

Rock's Moving Company - Rocks got it all done! Didn't mess up my new carpet paint or walls!!! - Movers Near Me - St. Petersburg, Florida

We chose Rock's Moving based on a recommendation from Mel's parents', who used them for their business move and were very pleased with the results. We weren't disappointed, either. We got a three-man team to move the contents of a 2-bedroom apartment into our new house. They arrived promptly (actually ahead of schedule), were very friendly, courteous, and conscientious - for example, they pointed out points of slight wear or damage on furniture before moving anything to make sure I was aware of them before they did anything with them. May seem like a minor thing but it said a lot about their customer service to me. Their rates are very reasonable, too - $169 per hour for the team. They finished the job in under 4 hours, which came in under our budget. All in all, a very low-stress experience, which is all you can ask for in a move! read more

I was a little nervous but overall satisfied. Rocks Moving was referred to me and a good call. Faster then I thought and they got the jobs done I'm know time. Mike and Rob was simply amazing. I told them I will be using them again for my next move into my home. read more

we booked them for early in the morning. they came on time and gave us a call to let us know they are on the way. they carried everything out and we ended up using less time than estimated and they charged us accordingly. the team was very friendly even though our chihuahua dog wouldn't stop barking the entire time. read more

Could not recommend Rocks Moving Company enough! Nick, Robert, and Sage were amazing! They showed up on time, worked quick, and handled all our things with care. Nothing was broken from the move. The actual price came in under what we were quoted from the get go which was nice. Will be using Rocks Moving Company again when we move in the future and will be recommending them to everyone! read more

My friends recommended Rock's after their recent move and I'm very glad I hired them. Nick and Robert were the absolute best!! They wasted no time and worked so quickly and efficiently. The cost of the move ended up being hundreds of dollars less than what I was quoted, which was a nice surprise. They handled all of my furniture properly - no damage to anything and they brought all of the right equipment. They were friendly, polite, and professional the entire time. I hope that I don't have to move again for a very long time, but if I do then I won't even think of hiring any other company! read more

I was absolutely satisfied with the move completed by Rocks. They arrived on time, worked until they were done without stopping. They were very careful not to damage anything and moved everything into place as asked. I thought I would have to bring all the artwork in the car since I didn't have boxes for them. They carefully wrapped them and were able to transport with no damage. The wardrobes they brought made moving the clothes slick. Nick, Robert, and Devon were exceptional and I'm thankful they were our movers. The cost was less than the estimate for all of this. read more

Hi. I used you guys to move on February 5th and while things started off okay, I was not completely satisfied with the move or the service. Nick and his partner were nice and everything but it became pretty clear that they were not paying attention to me or my instructions and they were doing things how they wanted to do them. They also made promises that they did not in the end keep and now there is still stuff sitting at the apartment and they deliberately closed the closet door on stuff I asked them to help me pack when they first walked in. It was toilet paper and paper towels and a cat carrier plus my camera. My hall closet just happened to be where they were, and they knew from the beginning I needed help with getting that last bit packed. Also we made a pile of trash and I asked them if they could help me take it to the dumpster. They said they would put it on the back of the truck and dump it as they left. I also had a busted tv that needed to be trashed but I needed the screws from the feet. They told me last minute they didn't have the tools to do it even though they promised they would when they started. And if you need someone to back me up on what I asked them to do, my mom was on the phone with me. There was also a water cooler that I initially wasn't taking with me. I told them not to pack the water bottles because they weren't coming with me. They ended up packing them anyway. In any case there is still stuff at my apartment because I thought maybe they did empty the closet for me but now I know they deliberately closed the door not once, but twice. To make it appear they had gotten it. And before I could blink they were gone Fast forward to the house. I only had one real instruction. Anything that isn't labeled can go in the back room. Which meant stuff labeled bedroom should have been in bedroom and stuff labeled kitchen should have been in the kitchen. Etc. and since they helped me pack up the kitchen obviously that stuff should have been in the kitchen too. Instead I have spent the last two weeks trying to find things because most is it ended up just dumped into my back bedroom. I still haven't found everything ! Also their negligence causes an accident in the house. A box that actually should not have been in the kitchen at all was on the stove. One of them hit the stove and turned on the burner. They left at 4.45. At 7:15 I noticed a fire in my kitchen. As you can imagine it completely caught me off guard and I had to act quickly to get out the blaze. I'm not completely certain what was in that box not it looked like plastic and paper from the remnants. Again never should have been in the kitchen. There was also a box where some cleaning stuff seemed to spill. All in all I now have to figure out how to get the other stuff from my house. I don't drive and it costs a lot to go from riverview to Wesley Chapel so that is going to be a hassle. I also have to figure out how to get that tv out Now. I I'm very disappointed. I wanted to like this company because Brianne was really nice On the phone. But I won't be using them again. Also I realize nor they over charged me. They left my house at about 4:45pm yet somehow claimed it took them 9 hours to move me. Considering they left stuff at the other house and now I have to go back over there They didn't deserve the amount they got. Jamilla Geter read more

On time and was really careful with moving the furniture into and out of truck. They used visqueen to secure cabinet drawers and doors on dresser. Quick move without any issues. Reasonably priced for the work for 14 pieces of furniture (dressers -2, dinning room table and 8 chairs, king size bed frame and headboard and dresser with 2 large mirrors (visqyeen wrapped) read more

I've used rocks moving company 3 times now. First 2 went very well and the last one was okay. Could have been better! They were friendly and did a good job overall but didn't attach any of my mirrors to my dressers correctly and they fell down and broke. They rushed at the end and said they couldn't move certain things without even trying. I had to hire 2 other people to come back and move a large chair that they said wouldn't fit when it very much did. read more

I honestly wish I could remember our movers' names so I could shout them out specifically. This was the first time I've ever used movers and they were great. Very fast and friendly and handled all of our stuff with care. They definitely made our move less stressful. My only critique is that I wish the person who scheduled me over the phone would have been a little more specific when asking about the items we had to move and been clearer on what to expect in terms of the process and how to make it as smooth as possible. Overall, though it was a great experience and everyone was kind and professional. read more

They showed up on time, which is a plus. One of the guys did a great job packing, but the other just dumped stuff in boxes. You need to watch them carefully if they are going to pack for you. When it came to the actual move, the crew chief was great, but the other two guys were careless. They broke several things and failed to hook-up the bed correctly. They did come out quickly to fix the bed, but we have never heard back about the broken items. I would look for another moving company. read more

We moved 6 times since 2014 and Rock's has provided the best service out of all. They were cooperative in offering an estimate which was priced very reasonably. The crew was friendly, professional, efficient, and careful. They had us moved out of one apartment and into our new apartment, 15 minutes away, within 4 hours. Truly a good experience read more

This was the best experience I've had moving. Dustin and the guys were amazing. So friendly and helpful. They came in and said my job is to make sure you do as little work as possible today. And that is exactly what they did. Everything was packed perfectly so nothing was damaged at all. They set everything up right where we wanted it. We were in our old home for many years and really didn't know how much we had so our estimate was way under what it should have been. They used every single spot in that truck and packed it to perfection. The price was very reasonable. They were friendly and polite. I couldn't have asked for a better crew. I will tell everyone I know to use this service because it is amazing. read more

While I had gotten recommendations of Rocks from close friends I did not have a great experience. 1. They lost the bolts to my queen bed frame and said they were in one of the drawers - they were never found and i had to purchase new 2. My very favorite piece of metal artwork cannot be found anywhere and is not in my new home. ---Since FOUND by Rocks and returned to me. 3. My estimate was for $565, I ended up paying $795 - Although a lot more than the estimate it was explained that its just that - an estimate. read more

My easiest and most "glitch free" move (and I have moved a lot) was the one I did last month with Rock's Moving Company. From my first telephone conversation with Dylan in which he gave me a telephone quote instead of an in-person quote (due to the Covid restrictions at the time), everything seemed to proceed seamlessly. Because there were three movers, and I was moving from one elevator building In St. Pete to another, the move went swiftly, efficiently, and the movers were as careful as could be. The price was right, the job was completed with professionalism and I would use them again in a heartbeat. Strongly recommend! read more

Moving is always a stressful situation but Rock's Moving Co. made it easy from start to finish! Price was very fair. One of their best movers--named Matt and his very capable assistant George arrived on time and quickly got to work! They worked efficiently and carefully moved us from our 3500 sq ft home into a 2 bedroom apartment. Matt and George were respectful and very professional! Thanks to you both again! I was happy to learn that Rock's does long distance moves within the state of FL. When we find our next home on the Atlantic side we are definitely going to use Rock's again. read more

What a rip off. Nearly a 200 travel charge. ( in which the amount was shared after the fact) Not worth it. Save your money and go somewhere else! read more

Rocky showed up to the job with a bad attitude and negative energy. In his haste to get the job done, he damaged some items and when I said something to him, he told me to "SHUT UP". Needless to say, they left without being paid. After they left, my business partner told me that he had said the same thing to her. The next day, I informed Uhaul Management. Uhaul apologized and said they will take the steps to removed this company from the list of trusted movers. Uhaul continued by saying, being rude and disrespectful to clients is NOT in alignment with U-Haul and their code of ethics, conduct and customer service requirements. Until they are removed from the site, I urge you "DO NOT HIRE" this company!!!!! T. Lynn read more

We found ourselves desperate for movers on the day our help never arrived and within two hours Rock's team arrived! Since than, we've required their assistance two more times, in which the professional staff is always on time and attentive with our treasured belongings! The cost is excellent for the services provided and we give this local buisness six stars! They come highly recommended by us and we plan to utilize them again in the near future! Thank you all for your hard work and great attitudes! read more

Very disappointed with their job., they ruined my bed bc they didn't want to use a screw., be careful while hiring this company ! You were advised read more

While moving is never a pleasure, Rocks made it a lot less stressful. I emailed for an estimate and they got back to me as promised in less than 24hrs. Surprisingly, the schedule could accommodate me the same week. Three guys arrived on time to move our small, 3 BR home. I wasn't 100% packed, meaning that I didn't have 30 neatly stacked and taped boxes like you see in the movies. They really helped me a lot. I even learned a few things about proper packing, other than using bubble wrap for everything, to ensure safe transport. My favorite part was putting everything in the new house. The first thing 'The Fixer' aka Ocho, did was put my king bed back together so I could get started on a cozy place to sleep. He was also kind enough to help me put a 60" TV on a stand (it was wall mounted before and my husband is away on business). When putting boxes in closets for me they made sure that only the lightest went on the top shelf so that nothing would fall on my head in the future. Sometimes it's the little things. They were all funny, hard working, helpful guys and I would recommend Rocks Moving hands down over all the others out there!! read more

Rock's Moving Company surpassed my expectations. They were incredible from start to finish. My initial call was answered right away, and I was provided an estimate within a minute of conversation. They were flexible with scheduling and worked around what I needed and when within a few days' notice. They were excellent about communication leading up to my move. They called ahead and were ahead of schedule. The movers were personable, friendly, and professional. They took extra care in protecting my furniture in both preparing the furniture for the move and loading the truck. They made moving a breeze, and I will always use Rock's going forward. As a Realtor, having a solid moving company to refer to clients is crucial. Rock's will be the company I always recommend. read more

Excellent moving company!! Very friendly movers. They showed up on time and moved my stuff quickly without breaking anything. Highly recommend. I paid $130 per hour for three movers. They always 26 foot truck. read more

Rock's Moving Company - Movers Near Me - St. Petersburg, Florida

CUSTOMERS BEWARE!!! (Please read prior to booking Rock's Moving Company) I am writing this review regarding a recent move that took place on Saturday, October 6th starting at 8:30 AM. Customers beware, please review these details and consider this feedback prior to booking Rock's Moving. I am not stating all experiences are bad, but mine was terrible and this review will benefit you. First off, I am a return customer of Rocks Moving. I used them about a year and a half ago when my wife and I moved into our most recent apartment. That experience was "ok". This review is based on my second and most recent move from that same apartment to my brand new home. The details I am about to provide you are of serious concern and result in damaged property and home due to the carelessness of the movers. The employee's (D**** and W***) arrived promptly at 8:30 on premise. Only they wreaked of weed, covered up by cologne which was obvious. I didn't think too much of it, but just wanted to make sure my property was going to be handled with care. It was not as the move progressed, the lack of professionalism and concerns for my personal property was appalling. Frankly, a move is stressful enough and not about just getting items from point A to point B, but in the SAME condition, which did not happen. Needless to say, my property including a very expensive kitchen table, and chairs, and brand new construction home were each damaged throughout this move. The following will highlight the overview of this: (Our Dresser) We were charged $5.00 for the dresser to be wrapped in plastic wrap as a additional precautionary so it would not get scratched. We stressed we wanted to keep this expensive piece in the same condition. It looks like they literally carried it to the truck and placed it on the side and pushed it across the truck bed as it it chipped and scratched all over the side of the dresser. (Our Kitchen Table) This was the worst of all, our table was in brand new condition, only to return to our brand new home in terrible condition. The table top is scratched, the sides again look like they were placed on the truck bed and pushed across it. No blankets were used and this is practically garbage now. We have placed it on Craigslist for $200.00 now and it was a $1,000.00 table. (Kitchen Table Chairs) 3 of the 6 chairs are wobbly and noticeably squeaky and shaky to the point I will not even sit on them. I am 198lbs and in shape, but I don't trust sitting in these now. These chairs were $150.00/EA and are now all on Craigslist included in the the $200.00 price with the table. (Brand new house door) This was the most shocking. For some odd reason D**** thought it would be a good idea to stick a screw driver in between the top of the door panel to prop it open. I would think movers would come equipped with some kind of door stop. This totally ruined the inside mold of our door. The door was also scratched noticeably to the point it must be replaced by our builders. This was not because we had bulky items, but because of carelessness and the attitude of "get it out and get it in" with no respect for the property when it came to our belongings. (Couches, Bed Boards, and Chairs) There were dark dirt and dust stains left on our couches, bed boards, and chairs due to their dirty hands and dirty truck. This was bad, really bad to the point where my wife and I spent an hour cleaning our creme colored bed board alone. Here's the icing on the cake... D***** decided to call me 45 minutes after leaving the apartment to inform me that he and W*** were going to Burger King for a 30 minute lunch. I had offered to buy them both pizza at the new house, but either way, this was absolutely "ok" with me as moving is hard work, only they returned (to the wrong house first) after 2 hours...My apartment is 25 minutes away from my new home. After an hour and a half (mind you my wife and I were extremely nervous having our expensive belongings in a restaurant lot somewhere) I called back only to have the phone answer like I was being a nuisance, all the while our belongings on the truck. Finally, I contacted Cherie R********* (727-579-0214) from their Pinellas Park office with photo's of each damaged item, a full summary of the experience, and priced out each item (note: they take pride in showcasing their insurance plan on their site). Here is the response I received from her, (note: not even an apology)... "I've finally had an opportunity to speak with the guys who did your move. If they used a screw driver to hold open your door...they would not have put it in the hinged side of the door...this wouldn't hold the door open. They put it in the top corner of the door. So these marks on the hinge side of the door are not a result of the move. The "wobbly" chairs would not be a result of a move. Chairs don't become wobbly from being placed in a truck. Also they indicated that the a table top was already scratched." COMPLETE BS read more

I have moved only internationally over the past 25 years and so my standards are very high. When the "Rock's Team" arrives I was skeptical and nervous. This was only two days ago. I can honestly say that they exceeded all my expectations and the move was conducted professionally, calmly and with precision and the utmost of care. I would be happy to recommend Rock's to anyone making a move in Florida! read more

Rocks moving company showed up with 3 guys very nice and professional everything went quickly and smoothly finished in 3 hours very impressed with handling of furniture thanks for making this move less painful guys! read more

I called today to check availability and pricing for a move. I've just returned from a Military deployment and all of my things needed to be moved from storage to my new apartment. They beat the next closet quote I had by more than 150.00 and actually had same day availability without any extra charges or anything. James and Leland were phenomenal. They were both very had working and personable and had me packed up and heading over to my new apartment in no time. Even with my new apartment being on the second floor they finished in less than the expected time and then adjusted the price charging me about 50.00 dollars less than their already very reasonable quote. They took great care of my belongings with no damage or problems at all. I would absolutely use them again. Thanks guys! read more

Rock's Moving Company was a pleasure to work with in every way. The office staff was very helpful and responsive while handling our scheduling and payments. The moving team of Wally and George was outstanding! They arrived on time, introduced themselves, and explained how things would go. Throughout the day, they were highly professional and courteous, and they took wonderful care of our stuff! They didn't waste any time during the move, or even during the drive from one home to the next. I HIGHLY recommend Rock's, particularly Wally and George. They represented the company extremely well. read more

Very disappointed, failed to connect washing machine drain properly caused a flood in my house. It was a disaster and they did nothing, didn't even offer a refund. read more

Just had a move about 20 mins up the road. Lots to haul, including some heavy pieces. Super professional and polite. Reasonably priced. Made it so easy loading and unloading. Very careful with our stuff. We couldn't recommend them any more highly. read more

I guess that Rock's got all of their great reviews from local/short distance moves. My husband and I have made SEVERAL cross country moves - renting a truck and using services to help us load - and this was the worst move ever. Very few pieces of furniture made it unscathed. Almost every single piece of furniture was visibly scratched, dented, or scraped. In addition to two large rolls of shrink wrap and two kinds of packing tape, I had provided forty packing blankets. (I should have been worried when I saw all of the leftover blankets.) Also, three out of five of our floor lamps were totally destroyed. I will say that nothing was missing. The one star is for Brianne in the office. Very professional, and helpful. read more

****UPDATE***** Rock's called back and will be reimbursing me for the items missing. I really appreciate them finally listening and providing assistance. I will use them again. I have used Rock's Moving in the past with no issues. They have been accommodating with my schedule, etc. this time, unfortunately there was an issue and trying to get a resolution has been less than a pleasant experience. The move seemed to go smoothly, until I started to unpack my items and realized that I was missing a bag with 2 pillows, shower curtain and hooks. These items were packed up last minute the morning of the move in a black garbage bag (along with another black garbage bag with additional pillows and comforter). One of the pillows cost over $100, as it was a tempurpedic type pillow to help with sleeping issues and less than a month old. Total loss with 2 pillows and shower curtain was close to $200. I have called multiple times, sent my receipts for the items and I have zero resolution. Last conversation was the guys checked the moving truck and it's not on there. We hope it shows up for you. Seriously? You lost my items and you are going to just say oh well! They have a process in place for items damaged, but not ones that go missing? In fact, I felt like they were saying I was lying. Which is very upsetting given I have used them at least 4 times. If this wouldn't have happened, I would have given them 5 start but the lack of follow up and not helping me has soured me all together on the company. I shouldn't have to hound you to get a resolution and you should have a solution in place to help your customers. I am beyond disappointed and disgusted. I will not recommend nor will I use Rock's moving again. read more

Worst ever! Fought MONTHS to get reimbursed on a NEW TV they destroyed when young inexperienced kids showed up to move my stuff. Don't waste your time, go with a big moving co at LEAST someone who is A+ by their local BBB - these jokers ARE NOT! and extremely unprofessional to say the very least. read more

I have moved several times in the past 10 years and these guys were, without a doubt, the BEST movers I've ever had! They were very careful with my belongings, everything arrived intact; although I may have overpacked some boxes, they didn't complain. They were respectful and very, very personable. They made a very unpleasant task a whole lot easier to take. I pray I never move again, but if I do, I will use Rock's and I will definitely request the Leland/James team........two of the nicest guys you'd ever want to meet. read more

I had to call these movers in almost at the last minute. They were professional, kind, courteous, and helpful. The three guys who came to do my move could not have been more enthusiastic, friendly, professional, helpful or kind. They were also a wealth of information as I was moving into an older home and had not had experience with the small staircases and narrow hallways. They were able to give me advice on future furniture purchases! Overall the experience was excellent and if and when I have the need to move again I will certainly be calling them. read more

Worst experience ever? The woman in the office "Cheerie" didn't know the difference between a dresser from a chest of drawers, she was chewing her food; the whole time talking to us, and was going to charge us of a lock, which we already have about 20 locks we could use. Dumb as a "Rock", and wouldn't trust them with my dog's belongings. Don't use these people, unless you want to get over-charged, and treated like dirt. We called back, and "Cheerie" became verbally abusive, and used profanity. What a waste of time... read more

Very disappointed. We have moved the same furniture around quiet few times, always charged the same amount, very last time we were charged more then we should of been for exactly the same work. And the office when you call not only cuts you off while you are trying to talk, but the moment you ask about supervisors contacts they will hung up on you. read more