Non friendly service at non friendly prices. Take your business up the road a few miles. Every time…read moreI walk into this shop I feel like I will need a tetanus booster.

Exactly what a local shop should be. Knowledgeable employees, tremendous selection. I'll be going…read moreback again and again.

The guy who works the counter seems like a miserable person, talks down too you and seems like you…read moreare bothering him, tells you he doesn't work on bikes he doesn't sell, which is fine, but what's with the attitude, I wouldn't buy anything there

I went to this store two times seeking advice. Kurt, the manager, will speak down to you like a…read morechild unless you are a bike expert with all the answers. I went to the shop with my bike and questions, and I got hounded with questions. The negative demeanor and behavior of a manager like that, I would never bring my cycle to any of the Riverside locations now.

Anthony was amazing and walked me through the process to get my first suppressor. I've bought quite…read morea few guns from them and used the as an FFL for stuff Ives had shipped. Excellent place to work with.

Owner thinks he's Rick from pawn stars. Outrageous offers for purchasing fire arms. Haven't…read morepurchased before but NOT a business for selling. Very condescending and I received an offer over 1,500 dollars higher from a different gun store.

I just made my second purchase here. Not only does he have the best ammo prices around, he…read moredefinitely has some unique ammo (picture attached). Chris has a great personality and a welcoming office. There was also a Doctor Who mug on his desk, so you can't go wrong there!

Byrons is a nice gun shop. The Problem is after you order a…read moregun costumer service stops. Then it's excuse after excuse. And nothing but lip service. It took three weeks to get a tracking number. On a gun that was in stock. At the distributor. Twenty eight days i waited i am done with this store. Chris Nashua

We ordered a bike online for my son and it came mostly put together but it needed some work beyond…read morewhat I could finish. The training wheels we ordered didn't quite fit the bike. They managed to get them on by bending them into place. They charged $30 total and spent at least 45 minutes solid working on the bike. They were as perplexed as I was by the fact that this bike had just one brake on the handlebars to control both the front and back. After I was home, I read all over the documentation, "the front wheel appears as if the brake doesn't lock, that's just how this bike is designed." :P They basically dropped everything they were working on just to help us out. I wouldn't buy accessories here, but this is a decent bike shop for repairs!

Nice shop in norther Mass area. Friendly staff. Will be back when the weather warms up and time…read moreto start riding again.

We LOVE Gary Wood and the folks at Belmont Wheelworks. We met when my son (who has Cerebral Palsy…read morefrom a stroke in utero) was in his first bike race-- Gary helped us adjust our bike before the race. My son bit the bug on bicycling and when he was ready for a new bike, Gary helped us find the perfect bike, making some accessibility modifications like switching the brake sides to favor my son's stronger side, etc. I got my Stumpjumper here 20 years ago and Belmont Wheelworks keeps on delivering because of the people!

Here's a collection of my terrible experiences at Wheel Works:…read more Story #1: Took a bike in to get an insurance write up for estimated cost of repair/replacement (my biked was pretty much totaled). They said the estimated time for this would be around 5 days. After 10 days of them not contacting me, I called them. They said the write up was ready so I went to shop only for them to tell me it is not ready and to come back in a couple days. When I went back, the person who did the write up lost the paper and we had to go back AGAIN for a new paper. A 5 day simple write up turned into a 3 week back and fourth with this shop (and 3 weeks with no bike which is my main form of transportation). Story #2: I asked for 2 tubes for my bike and they gave me 2 different sized tubes BOTH OF WHICH WERE NOT THE CORRECT TUBE. Story #3: I asked for a tube for my bike and I gave them the model (which they sold to me). The person asked me what size it is which I forgot. So he replied "well I don't know that bike go figure that out yourself" (while he was at a functioning computer in which he could have looked it up for me). Story #4: I also had a kick stand repair after it fell off (my bike has a specialize built in kickstand) and it fell off again after 2 rides.

This bike shop and family owner Steve and son Charlie are amazing - 4 fat tire beast bikes out the…read moredoor for 3 days stored them every night and charged them ready for pick up - THE ONLY WAY TO SEE BOSTON I PROMISE YOU WAS AN ABSOLUTE BLAST - Steve and Charlie thank you so much took care of entire family with class appreciate your kindness and TIRELESS efforts - CHEERS

Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!

don't see eye to eye with all of the employees, but they do good work and they care about the craft.read more

256$ tune up and brake repair for my 400$ bike! At least the employee sounded apologetic as he told…read moreme there were no other options. will not go again.

Been going there for about 8 years, I buy gear for myself, my wife and my 2 grandchildren. Not rich…read moreso I need to get good deals. Mike has always been great especially with the kids and you'll always leave feeling like you did well. Also, I'd rather support a small business anytime.

Michael provides excellent service, knowledge, and prices! Great ski shop! I needed new boots,…read moreskis, and bindings and had success.