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Rockin’ Nutrition

5.0 (1 review)
Closed • 6:00 am - 2:00 pm
Updated over 3 months ago

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5 years ago

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Whole Foods Market

Whole Foods Market

3.7(89 reviews)
6.1 mi
•$$

Hot Food is so good. Service is 9/10. It looks nice inside and clean. The bakery is 10/10.read more

Extremely rude "team member" at self checkout. A coupon for 50% off says clearly, " discount…read morerequires Team member assistance." After hitting the assistance button, the young woman came over, looked around confused, scanned the screen and acted like she didn't know what was happening. So I said "I have that item with coupon, it says team member assistance required". I wasant in a hurry, I wasnt annoyed, I just quietly spoke. She turned to me, quite rudely, and said" well have you scanned it?" Now im the confused one. I said , "Well not yet, it says 'requires teams member assistance for discount". She huffed, and in a VERY mean way said: "well that's just common sense". I didn't respond to her unkind remark ( Im a senior citizen, recovering from a long illness, it was hard enough to get out to the store...what if I actually were mentally challenged? is that the way Whole Foods teaches their members to reply to older customers who need assistance?" I dd report this to the manager, but I can assure you nothing will happen. I know they record everything, and I hope they review the video if this. Its not the first time Ive had unpleasant behavior towards me at this store. A couple of months ago i was told at the regular checkout that I had to pack my own groceries, because i brought my own bags...? I was embarrased at holding up the line. The next time, I began packing my groceries and an employee said "Ill do that for you" I told her the story about what had happened the last time I was there, and she said "oh im sorry, that never should have happened" So, whats with the other checkout person? Is it because Im older? Clearly there is a problem with customer relations here and proper actions at checkout. Just be warned: If you are a senior citizen, the employees at Wholefoods Jackson will likely NOT be helpful, but could actually be downright mean.

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Rockin’ Nutrition - juicebars - Updated October 2026

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